
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
5 stars
5 stars
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We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock Llp
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock Llp. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Poole Alcock Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Poole Alcock Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
5 stars
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Anonymous
Collected on:
This review is for a different branch.
Poole Alcock couldn't have been better. From my initial phone call they set up a date to meet with my solicitor in a day or two, providing me with all the information I needed in a clear manner. My solicitor was very knowledgeable and took me through the necessary legal process step by step explaining everything on the way. Throughout, my solicitor responded very quickly to any queries and answered all of them in a clear, kind and supportive manner.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Anonymous
Collected on:
This review is for a different branch.
Fully explained all requirements of what would be needed.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Happy with everything I have read so far, and the speed that you got back to me.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
No nonsense, straightforward advice. Would be confident working together and that Cheryl would do everything to help me and my daughter.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Very reassuring, easily put me at ease in the conversation, very informative.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Family law
Anonymous
Collected on:
This review is for a different branch.
Helpful and straightforward advice. Impressed with the quick turnaround from making online request for advice and options call.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Jordon
Collected on:
This review is for a different branch.
Was let down by another firm during a redundancy process. I needed to act fast as deadline was approaching, after enquiry I had a call booked in to set everything up the following day. They were very quick and clear with every step of the process.
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Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Antoinette Bewley
Collected on:
This review is for a different branch.
Excellent prompt service - very helpful and informative. Would definitely recommend to others
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Matter Type:
Employment Law
Simon
Collected on:
This review is for a different branch.
I am very happy with the process and the help I have been given. Clearly laid out before we started. And a very helpful solicitor who made it simple and quick. Thank you!
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Matter Type:
Residential Conveyancing
Chris
Collected on:
James and his team, dealt with the sale of my property in a most professional manner. Calls and emails were always answered very promptly and with clarity. The enquiries from buyer’s solicitor was responded too promptly after conferring with me. I have used Poole Alcock on many occasions and will continue to do so in the future. Highly recommend.
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Rachel
Collected on:
Clear communication, transparent pricing, efficient team and super friendly. Would recommend!
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Jess
Collected on:
The team were professional, fast and efficient throughout. I would highly recommend.
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Iain
Collected on:
I urgently required legal advice and was thoroughly impressed by the prompt and highly proficient response I received. The entire team was exceptionally receptive, courteous, and communicative. Their professionalism and efficiency in handling the matter exceeded my expectations and brought the issue to a swift and satisfactory resolution.
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Matter Type:
Residential Conveyancing
Richard
Collected on:
I have used these solicitors previously for a house purchase and I've now decided to use them for a house sale, everything was explained clearly as to costs and what is included etc, simple and easy process to get the ball rolling.
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Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.