Solicitor at Poole Alcock LLP

Poole Alcock LLP

Charles Smalley

Solicitor - Consultant Solicitor in Wills & Probate

SRA ID: 148756

Charles has over three decades experience in helping clients plan for later life, including advising on Wills, Lasting Powers of Attorney and Trusts. In addition he has a wealth of experience supporting and assisting families and friends administer the estates of loved ones following their death. This often involves advice about complicated inheritence tax issues, which can be difficult to deal with. Charles trained with Poole Alcock Solicitors qualifying as a Solicitor in 1990. In recognition of his experience and expertise he is a qualified Trust and Estate Practitioner having attained his Society of Trust and Estate Practitioners’ (STEP) diploma.

222-224 Nantwich Road, CW2 6BP

Licensed for 34 years

Practice Areas

Family Law, Wills, Trusts & Probate, Employment

5.0/5 100 Client Reviews 100
  • Wills, Trusts & Probate 95%
  • Family Law 5%
  • Employment 1%

Charles Smalley

0800 470 0330 charles.smalley@poolealcock.co.uk Website Book an appointment
100 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    99
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Anonymous
Verified Anonymous Added 1 week ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
July 22, 2025 20250722163138

5 Stars

5

5 Stars

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 22 July, 2025

Thank you for the great 5 star review, we are very happy that Charles has been able to help in this matter. We look forward to working with you again. Very best wishes.

Was this review helpful? Yes

Mr & Mrs Peters
Verified Mr & Mrs Peters Added 2 weeks ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
July 16, 2025 20250716162446

4 Stars

4

4 Stars

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 17 July, 2025

Thank you for your positive feedback Mr. & Mrs. Peters and for taking the time to complete the questionnaire and review. We are very happy that Charles has been able to help. Very best wishes.

Was this review helpful? Yes

Ashley
Verified Ashley Added 2 weeks ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
July 16, 2025 20250716162039

5 Stars

5

5 Stars

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 17 July, 2025

Thank you Ashley for the positive review and feedback. We are very grateful for your valuable feedback and for sharing your positive experience with us. Very best wishes.

Was this review helpful? Yes

Keith
Verified Keith Added 3 weeks ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
July 04, 2025 20250704142250

Excellent Service

5

My requests were carried out in a timely and professional manner.

Would recommend to anyone requiring a solicitor.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 04 July, 2025

We are delighted to hear that you have had such a good experience with Poole Alcock Keith and very happy that you will recommend us. Very best wishes.

Was this review helpful? Yes

Karen & Craig
Verified Karen & Craig Added 1 month ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
June 06, 2025 20250606153332

5 Stars

5

5 Stars

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 06 June, 2025

Thank you both very much for leaving such a great 5 star review. We appreciate your feedback. Very best wishes.

Was this review helpful? Yes

Patricia
Verified Patricia Added 1 month ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
June 06, 2025 20250606150958

will revision & codicil

5

We found Poole Alcock Solicitor to be very professional in their approach and a pleasure to deal with.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 06 June, 2025

Thank you for your 5 star review Patricia. We are delighted that you have found us professional and a pleasure to deal with, I will pass your very kind words onto Charles & his team. Very best wishes.

Was this review helpful? Yes

Judy
Verified Judy Added 2 months ago 1 found this helpful Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
May 30, 2025 20250530143748

Long & Complex Estate Administration

5

Because of the complications if a very complex set of circumstances the admin of this case took much longer than initially estimated.
However, Poole Alcock were extremely thorough and professional throughout and eventually all heirs were traced, properties sold and loose ends tied up.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 30 May, 2025

Thank you very much Judy for taking the time to complete the questionnaire and for the great 5 star review, we really do appreciate your valuable feedback. We are delighted that Charles and his team have been able to help you with this very stressful matter and I will pass on your very kind words. We look forward to working with you again. Very best wishes.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 2 months ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
May 20, 2025 20250520144021

5 Star

5

5 Star

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 20 May, 2025

Thank you for your positive review and feedback. We are glad that Charles and his team have been able to help you. Very best wishes.

Was this review helpful? Yes

Pauline
Verified Pauline Added 2 months ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
May 07, 2025 20250507164028

Wills & Power of Attorney

5

Not something you like to think about but very necessary.

However, our meetings with Poole Alcock ran very smoothly & any concerns were dealt with kindness & efficiency.

Mr. Smalley, no matter what, was always there to provide us updates & progression.

I would highly recommend their genuine and caring attention & service.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 07 May, 2025

Thank you so much Pauline for taking the time to complete the questionnaire and for the really great 5 star review. We are delighted that you have enjoyed the experience with us and will pass your very kind words onto Charles and his team. Very best wishes.

Was this review helpful? Yes

Gill Farrington
Verified Gill Farrington Added 3 months ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
April 29, 2025 20250429162758

Excellent Firm

5

I would highly recommend Poole Alcock, such a friendly receptionist who gave a great first impression.

The fees were given up front so we knew exactly how much we needed to budget. We did LPA's and mirror wills and the whole process was smoothly run and completed quickly.

A professional and efficient firm to deal with.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 29 April, 2025

We appreciate you taking the time to leave us an excellent 5 star review Gill, and we are delighted that you received such a great service from Charles and his team. We look forward to working with you again. Very best wishes.

Was this review helpful? Yes

More Reviews

Reviews collected on

Gerard
Gerard Added 5 days ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
July 25, 2025
Collected on
20250725092554

Gerard

5

Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 28 July, 2025

Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.

Was this review helpful? Yes

Juliette
Juliette Added 2 years ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
July 07, 2023
Collected on
20230707132223

Juliette

5

Helped with my grandmother in a very short timeframe, which has been greatly appreciated for peace of mind. Charles Smalley was professional and incredibly patient. He ensured that everything was done lawfully and even challenged some ideas, just to make sure things were being done correctly to true wishes. He came across as very trustworthy.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 11 July, 2023

Thank you for your kind review, Juliette. We really appreciate you sharing your experience working with Charles.

Was this review helpful? Yes

sylvia
sylvia Added 6 years ago 1 found this helpful Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
April 11, 2019
Collected on
20190411132857

sylvia mason

5

Charles Smalley one of their solicitors comes highly recommended for his kindness understanding of people's feelings whether rich or poor he will support and advise you in every way possible never hesitate in contacting them/him thank you Sylvia MASON

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 12 April, 2019

Thank you for your kind words Sylvia. We have passed the review onto Charles.

Was this review helpful? Yes

Patricia
Patricia Added 9 years ago Report to admin
Poole Alcock LLP
Collected whilst working at Poole Alcock LLP
June 15, 2016
Collected on
20160615132003

Patricia Liegeois

5

I have had a very professional and very satisfactory service from both Sarah Jarrett and Charles Smalley.
I can't thank them enough for their efficiency. I would not hesitate in recommending Poole Alcock.

Lawyer named in this review: Charles Smalley

A representative from Poole Alcock LLP responded to this review on 30 July, 2021

Thank you Patricia!

Was this review helpful? Yes

More Reviews

About Charles Smalley

Charles has over three decades experience in helping clients plan for later life, including advising on Wills, Lasting Powers of Attorney and Trusts. In addition he has a wealth of experience supporting and assisting families and friends administer the estates of loved ones following their death. This often involves advice about complicated inheritence tax issues, which can be difficult to deal with. Charles trained with Poole Alcock Solicitors qualifying as a Solicitor in 1990. In recognition of his experience and expertise he is a qualified Trust and Estate Practitioner having attained his Society of Trust and Estate Practitioners’ (STEP) diploma.

Languages Spoken: English

Contact Charles Smalley

Address

Poole Alcock LLP

222-224 Nantwich Road

CW2 6BP



Phone 0800 470 0330

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

17/12/90

21/03/25

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Member

Poole Alcock Solicitors

?-present