Ashley Park House, 42-50 Hersham Road, 1st Floor, Walton-on-thames, Surrey, KT12 1RZ
Accepting new clients
Ashley Park House, 42-50 Hersham Road, 1st Floor, Walton-on-thames, Surrey, KT12 1RZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8011004
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | (Open) |
| Friday | 09:00–17:15 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Ashley Park House, 42-50 Hersham Road, 1st Floor, Walton-on-thames, Surrey, KT12 1RZ
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.
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What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.
I dealt with Ellie at the Nantwich office for my property sale. Very friendly and efficient and answered all questions along the way promptly. Would recommend.
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Absolutely excellent support from my initial call answered from a friendly helpful lady through to final resolution and at all points in-between. Everyone I dealt with went out of their way to ensure everything went smoothly and I received the help required. Highly recommended.
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Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with us, from your very first phone call through to the successful resolution of your matter. It is especially pleasing to know that our team made you feel supported every step of the way and went the extra mile to ensure everything ran smoothly. Your kind words mean a great deal to everyone involved, and we will be sure to share your feedback with the team. Thank you for placing your trust in us and for taking the time to recommend our services.
This review was submitted by a verified client of Poole Alcock LLP.
Within a week of asking Selina & Charlotte to apply for probate, they'd completed the task, and my house sale was subsequently saved, when the grant came through, the following week. So impressed by your professionalism.
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Denise, we are delighted to hear that Selina and Charlotte were able to assist you so quickly with the probate application and that their prompt action helped keep your house sale on track. We understand how important and time-sensitive these matters can be, so it is fantastic to know that their efficiency and professionalism made such a positive difference. Your kind words will mean a great deal to both Selina and Charlotte, and we will be sure to share your feedback with them. Thank you for placing your trust in us, and we wish you all the very best for the future.
This review was submitted by a verified client of Poole Alcock LLP.
From start to finish, a very satisfactory experience and most prompt service.
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We're very happy to hear that you had such a positive experience and received prompt service throughout Nicholas. Your comments mean a great deal to our team, and we truly appreciate you taking the time to share them.
I used Elinor from Poole Alcock to manage a compromise agreement with a previous employer. I found both Elinor and the company to be friendly, efficient and reassuring. They were on my side throughout the entire process and they went beyond to negotiate on my behalf. They come highly recommended.
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We're very happy to hear that Elinor provided the friendly, efficient, and reassuring support you needed throughout your settlement agreement matter Mr. Berry. We understand how important it is to feel supported during what can be a challenging time, and it's fantastic to know that Elinor's dedication and negotiation on your behalf made such a positive difference. Your kind words mean a great deal, and we will be sure to share your feedback with Elinor. Thank you for placing your trust in us and for taking the time to recommend our services.
Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.
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James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.
The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!
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Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
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Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.
Conveyance went smoothly with no hitches.
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Very professional and good value for money
Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.
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