Station Road, 1 Waterside, Harpenden, Hertfordshire, AL5 4US
Accepting new clients
Station Road, 1 Waterside, Harpenden, Hertfordshire, AL5 4US
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8011005
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Station Road, 1 Waterside, Harpenden, Hertfordshire, AL5 4US
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.
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What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.
Absolutely excellent support from my initial call answered from a friendly helpful lady through to final resolution and at all points in-between. Everyone I dealt with went out of their way to ensure everything went smoothly and I received the help required. Highly recommended.
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Within a week of asking Selina & Charlotte to apply for probate, they'd completed the task, and my house sale was subsequently saved, when the grant came through, the following week. So impressed by your professionalism.
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From start to finish, a very satisfactory experience and most prompt service.
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This review was submitted by a verified client of Poole Alcock LLP.
I found Alison very easy to deal with my remortgage. Quick to respond and very effective.
Thank you for your kind feedback. We're delighted to hear that Alison made your remortgage process straightforward and stress-free. Her responsiveness and efficient approach are qualities we pride ourselves on, and we appreciate you taking the time to share your experience. We wish you all the very best for the future.
This review was submitted by a verified client of Poole Alcock LLP.
Olivia was always prompt with her communication. Always available on the phone and answered emails quickly.
Thank you for your lovely feedback. We're very happy to hear that Olivia was so responsive and accessible throughout your matter. Providing clear, timely communication is something she takes great pride in, and we're pleased she was able to support you every step of the way. We appreciate your recommendation and wish you all the best for the future.
Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.
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James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.
The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!
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Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
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Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.
Conveyance went smoothly with no hitches.
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Very professional and good value for money
Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.
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