Anonymous
This review was submitted by a verified client of Ashtons Legal LLP.
Exceptional service
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Accepting new clients
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8003918
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Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Ashtons Legal LLP.
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
"I cannot recommend Penny highly enough for the professionalism and friendliness in handling my case. As time went by I built up and excellent rapport with Penny and I highly valued her advice and guidance with her friendly attitude."
Solicitors tagged in
this review
| Monday | 08:30–17:30 |
| Tuesday | 08:30–17:30 |
| Wednesday | 08:30–17:30 |
| Thursday | 08:30–17:30 |
| Friday | 08:30–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
What clients say about Ashtons Legal LLP
Clients praise the firm for strengths in personal injury, conveyancing, wills, probate, trusts, employment, commercial and dispute work, and debt recovery. Reviewers highlight technical expertise, meticulous attention to detail and clear strategic advice, with efficient, timely case management and transparent fees. Valued soft skills include compassion, patience, responsiveness, accessibility and clear communication; clients repeatedly note professionalism, empathy during difficult times, human-centred support, and a proactive, tenacious approach that delivers life‑changing outcomes.
This review was submitted by a verified client of Ashtons Legal LLP.
Kerry has been an amazing solicitor in a very complex situation, i highly recommend her, she is very talented and knowledgeable, good communication Although Kerry has been absolutely brilliant i did not rate the medical doctors used by Ashtons but that is not her fault, i felt in very safe and confident in her abilities.
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Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
I cannot thank my solicitor enough for the support, compassion, and professionalism she has shown throughout my loss of dependency claim. From the very beginning, she treated me with genuine empathy and understanding during what has been an incredibly difficult and emotional time. She was always available to answer my questions, kept me informed every step of the way, and explained everything clearly and patiently. Her dedication, attention to detail, and determination gave me confidence that my case was in the best possible hands. What stood out most was her kindness and sensitivity. She never lost sight of the personal impact of my loss and always handled matters with the utmost care and respect. I am truly grateful for all of her hard work and support, and I would highly recommend her to anyone seeking a solicitor who is not only exceptionally skilled but also genuinely compassionate.
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This review was submitted by a verified client of Ashtons Legal LLP.
Following my husband’s TBI we used Roger Loomes @ Ashton Legal, for our claim - they were totally professional, Roger was able to advise & guide us through each step , at times it was not easy for us but Roger showed us nothing but compassion, patience, understanding & professional guidance throughout. He explained everything to us & what we were to expect at the each stage. I would definitely recommend Roger Loomes & would definitely use him again, although I hope I never have too.
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This review was submitted by a verified client of Ashtons Legal LLP.
I found Claudia to be very professional and would recommend her to anyone who needs assistance in her field
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
This review was submitted by a verified client of Ashtons Legal LLP.
Richard and the team at Ashtons Legal provided excellent support and advice from the start of my claim until settlement. Communication was always clear and timely, and Richard was happy to explain any of the legal nuances when required. Richard and the team made the process very easy, and achieved a settlement I was happy with. I would happily recommend and use again (although, given it was a personal injury case, I hope I don't need to!).
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It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.
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Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.
Thank you very much for the five star review and feedback, it is greatly appreciated.
Outstanding Service and Support I can’t thank Mick Upton enough for the incredible service he provided during my industrial injury claim. From the very beginning, Mick was professional, friendly, and genuinely supportive throughout the entire process. He took the time to explain everything clearly, always made himself available to answer questions, and guided me through each step with confidence and care. What stood out most was Mick’s dedication and understanding — he not only handled my case with great skill but also offered a level of personal support that made a stressful situation much easier to cope with. Thanks to his hard work and expertise, the claim was successful, which will make a huge difference for me moving forward and help manage any future challenges related to the injury. I highly recommend Mick Upton to anyone needing a solicitor for an industrial injury claim. His professionalism, empathy, and commitment are second to none.
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Thank you for your kind words and the review. We will share your feedback with Mick and the team. Very best wishes for the future.
Wow! Ashtons LLP really delivered for me with my claim. Mick Upton was forensic in his work and his experience and professionalism made sure that my claim was maximised. I can’t thank him enough.
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Thank you for the five star review and feedback.
I can’t recommend Ashtons legal highly enough! From start to finish, they demonstrated exceptional professionalism, care ,dedication, and expertise. They guided me and my family through a complex situation with patience and clarity, ensuring we understood every step along the way. Their attention to detail and commitment to achieving the best possible outcome was truly impressive. Thanks to all their hard work and persistence, we achieved a result that exceeded our expectations. My family and I are incredibly grateful for their support during a very stressful time. If you’re looking for someone who genuinely cares about their clients and goes the extra mile, Ashtons Legal is the one to trust. We are beyond happy with the outcome and couldn’t have asked for better representation. Thank you again for everything!
Thank you very much for kind words and five star review. We have shared your feedback with Mick and the team. Best wishes to you and your family.
What clients say about Ashtons Legal LLP
Clients praise the firm for strengths in personal injury, conveyancing, wills, probate, trusts, employment, commercial and dispute work, and debt recovery. Reviewers highlight technical expertise, meticulous attention to detail and clear strategic advice, with efficient, timely case management and transparent fees. Valued soft skills include compassion, patience, responsiveness, accessibility and clear communication; clients repeatedly note professionalism, empathy during difficult times, human-centred support, and a proactive, tenacious approach that delivers life‑changing outcomes.
This review was submitted by a verified client of Ashtons Legal LLP.
Kerry has been an amazing solicitor in a very complex situation, i highly recommend her, she is very talented and knowledgeable, good communication Although Kerry has been absolutely brilliant i did not rate the medical doctors used by Ashtons but that is not her fault, i felt in very safe and confident in her abilities.
Legal experts tagged in
this review
Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
I cannot thank my solicitor enough for the support, compassion, and professionalism she has shown throughout my loss of dependency claim. From the very beginning, she treated me with genuine empathy and understanding during what has been an incredibly difficult and emotional time. She was always available to answer my questions, kept me informed every step of the way, and explained everything clearly and patiently. Her dedication, attention to detail, and determination gave me confidence that my case was in the best possible hands. What stood out most was her kindness and sensitivity. She never lost sight of the personal impact of my loss and always handled matters with the utmost care and respect. I am truly grateful for all of her hard work and support, and I would highly recommend her to anyone seeking a solicitor who is not only exceptionally skilled but also genuinely compassionate.
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Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
Anne Hale was very helpful in sorting out the closure of a French bank account after the sale of a property. Her expertise meant that tax issues could be resolved too.
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Thank you for your review. We appreciate the positive feedback you have given us.
Anne was instrumental in the sale of a French property owned by my sister. However there were still issues in that tax was due and the French Bank Account was still open. As my sister's husband was ill she was unable to travel in order to close the bank account. Anne Hale was approached and offered a very kind, caring approach to get everything dealt with and the balance transferred into the UK account.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
This review was submitted by a verified client of Ashtons Legal LLP.
A pleasure to work with. Ashtons Legal were professional and friendly.
Legal experts tagged in
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.
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Thank you for your review. We appreciate the positive feedback you have given us.
I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.
Thank you very much for the five star review and feedback, it is greatly appreciated.
Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.
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Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.
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