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Ashtons Legal LLP

4.9 | 315 Reviews 315 Reviews | Housing & Property
1,934 Total Company Reviews info icon Housing & Property | info icon 1,934 Total Company Reviews Housing & Property | info icon 1,934 Total Company Reviews

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Accepting new clients

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564449

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Ashtons Legal LLP |
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Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ashtons Legal LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Ashtons Legal LLP are accredited by

Criminal Litigation accreditation awarded to Ashtons Legal LLP
Clinical Negligence accreditation awarded to Ashtons Legal LLP
The Law Society accreditation awarded to Ashtons Legal LLP

Description

Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.

Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 1 / 18
Housing & Property 1 / 20
Employment 1 / 20
Personal Injury 1 / 194
Family Law 1 / 19
Clinical Negligence 1 / 87
Company & Commercial 1 / 319
Dispute Resolution 1 / 108
Commercial Property 1 / 19
Agriculture 1 / 727
Litigation 1 / 8
Consumer 1 / 25
Crime/ Criminal Defence 1 / 28
Inheritance Law 1 / 55
Welfare & Benefits 1 / 41
Contract Law 1 / 12
Money & Tax 1 / 44
Regulations 1 / 154
Land Law 1 / 12
Professional Negligence 1 / 85
Court of Protection and Deputyship 1 / 4
Banking 1 / 12
Debt and Tax Law 1 / 6
Company Law 1 / 8
Compliance Law 1 / 21
Construction 1 / 12
Corporate Law 1 / 2
Driving offences 1 / 3
IT & Intellectual Property 1 / 13
Licensing Law 1 / 5
Mergers and Acquisitions Law 1 / 7
Business Law 1 / 6
Child Law 1 / 6
Commercial and Business Law 1 / 5
Criminal Law 1 / 10
Energy & Transport 1 / 45
Immigration 1 / 1
Injunctions Law 1 / 6
Insurance Law 1 / 6
Intellectual Property Law 1 / 6
Planning Law 1 / 7
Administrative Law 1 / 8
Asset Management 1 / 14
Bribery and Corruption Law 1 / 8
Care Law 1 / 8
Civil Rights Law 1 / 10
Cosmetic Surgery Law 1 / 3
Cybersecurity and Data Protection Law 1 / 11
Dental Law 1 / 1
Digital Law 1 / 5
Disability Law 1 / 8
Discrimination Law 1 / 10
Domestic Violence Law 1 / 2
Education 1 / 6
Energy Law 1 / 10
Environmental Law 1 / 16
Equality Law 1 / 9
Equity Law 1 / 6
Franchise Law 1 / 4
Health and Safety Law 1 / 8
Healthcare Law 1 / 16
Immigration Law 1 / 7
Mental Health Law 1 / 3
National Insurance Law 1 / 8
Pensions Law 1 / 7
Privacy Law 1 / 8
Road Traffic Law 1 / 7
Social Law 1 / 13
Surveillance Law 1 / 3
Telecommunications Law 1 / 3
Transport Law 1 / 5
Local 1 / 40
Wills, Trusts & Probate 31 / 3,799
Housing & Property 35 / 4,773
Employment 22 / 3,624
Personal Injury 11 / 2,652
Family Law 58 / 4,224
Clinical Negligence 10 / 1,248
Company & Commercial 10 / 4,181
Dispute Resolution 9 / 1,805
Commercial Property 76 / 3,669
Agriculture 1 / 823
Litigation 21 / 900
Consumer 27 / 4,418
Crime/ Criminal Defence 62 / 2,153
Inheritance Law 12 / 684
Welfare & Benefits 4 / 1,052
Contract Law 88 / 1,431
Money & Tax 10 / 1,953
Regulations 4 / 2,412
Land Law 113 / 1,326
Professional Negligence 8 / 1,299
Court of Protection and Deputyship 6 / 581
Banking 17 / 1,033
Debt and Tax Law 8 / 790
Company Law 80 / 973
Compliance Law 24 / 450
Construction 17 / 854
Corporate Law 80 / 848
Driving offences 38 / 628
IT & Intellectual Property 18 / 1,113
Licensing Law 39 / 503
Mergers and Acquisitions Law 52 / 434
Business Law 66 / 472
Child Law 156 / 1,647
Commercial and Business Law 60 / 361
Criminal Law 96 / 1,011
Energy & Transport 3 / 511
Immigration 174 / 2,288
Injunctions Law 73 / 933
Insurance Law 70 / 660
Intellectual Property Law 53 / 626
Planning Law 41 / 585
Administrative Law 18 / 214
Asset Management 31 / 397
Bribery and Corruption Law 38 / 413
Care Law 58 / 536
Civil Rights Law 8 / 97
Cosmetic Surgery Law 25 / 147
Cybersecurity and Data Protection Law 46 / 893
Dental Law 15 / 56
Digital Law 20 / 296
Disability Law 47 / 603
Discrimination Law 52 / 501
Domestic Violence Law 134 / 901
Education 75 / 423
Energy Law 25 / 359
Environmental Law 19 / 395
Equality Law 66 / 1,098
Equity Law 86 / 569
Franchise Law 10 / 121
Health and Safety Law 43 / 577
Healthcare Law 23 / 357
Immigration Law 64 / 1,164
Mental Health Law 19 / 207
National Insurance Law 38 / 423
Pensions Law 47 / 489
Privacy Law 31 / 514
Road Traffic Law 29 / 251
Social Law 19 / 225
Surveillance Law 25 / 163
Telecommunications Law 3 / 74
Transport Law 10 / 138
National 78 / 11,168

Pinned Reviews

Profile image of Mark

Mark

Wills, Trusts & Probate

Mark

"Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future."

Legal experts tagged in
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Jane

Verified
Employment

Tom made it super clear

"Tom spoke clearly and in simple terms which was massively appreciated as I barely understood the legal jargon. He was human and personable and made me feel at ease discussing my situation. I would recommend Tom and Ashton‘s legal on this basis."

Legal experts tagged in
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Meet the team of Ashtons Legal LLP

Meet the team of Ashtons Legal LLP

Contact & Locations - Ashtons Legal LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30 (Open)
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS

Reviews

4.9 /5 315 Reviews
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Rating

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Clients say

What clients say about Ashtons Legal LLP

The firm specialises in personal injury, conveyancing, probate, wills and lasting powers of attorney, clinical and catastrophic injury, employment and complex commercial disputes, debt recovery and property transactions. Clients praise strong technical expertise, efficient case management and successful outcomes delivered within tight timescales. Valued soft skills include professionalism, empathy, clear communication, patience, responsiveness and trustworthiness; clients highlight supportive, compassionate and personable staff who explain matters plainly, keep clients informed and reduce stress during difficult situations.

professional
knowledgeable
efficient
friendly
compassionate
clear communication
responsive
helpful
patient
trustworthy

ReviewSolicitors Review List

Profile image of Christopher Paterson

Christopher Paterson

Always faultless

I would highly recommend Ashtons Legal for their outstanding service and support throughout our house purchase. A special thank you to Andrew Skuse and Rachel Chilton, who were absolutely fantastic from start to finish. Their professionalism, expertise, communication, and dedication made what could have been a very stressful process feel so much easier. They went above and beyond to help ensure everything was handled smoothly, and noted Rachel and Andrew would answer emails out of hours! ultimately made our house purchase possible. We are incredibly grateful for all their hard work and would not hesitate to recommend Andrew, Rachel, and the team at Ashtons Legal to anyone looking for a professional, reliable, and supportive legal team. Thank you once again for everything!

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Denise Young

Verified
Housing & Property

Great support through a bumpy transaction

Kate provided us with excellent support through a sale that wasn't straightforward due to having tenants in situ and which had to be paused. Kate was very good at being available and responding to our calls and questions. Ultimately we had exchange and completion on the same day, not great for the nerves but we got there. We will not hesitate to use Kate's services again.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Chris Mann

Verified
Dispute Resolution

Michael Frape

Michael and his colleagues have been friendly, efficient and professional

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Thank you for your review. We appreciate the positive feedback you have given us.

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Rami Hamad

Verified
Housing & Property

French succession

Sarah-Jane is great. Love working with her. Many thanks 🤩

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Graham Collins

Verified
Housing & Property

Selling bungalow

Abby and team were very helpful and informative at every stage could not fault them in anyway

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Leander Dias

Leander Dias

Housing & Property

Leander

We recently used Ashtons Legal for the purchase of our first home and couldn't be happier with the service we received. A special thank you to Kathryn Smith and Sienna Vincent, who were excellent throughout the entire process. They were responsive, efficient, professional and always willing to answer our questions, no matter how small. Communication was clear and timely, and they consistently kept pace with us whenever we needed information or decisions quickly. Buying a house can be stressful, and we'd heard plenty of horror stories from friends and family about conveyancing solicitors. Thankfully, our experience with Ashtons Legal was the complete opposite. Kathryn and Sienna helped keep everything on track, proactively dealt with issues as they arose, and gave us confidence throughout the transaction. The service was worth every penny and we would not hesitate to recommend Ashtons Legal to anyone purchasing a property. Thank you again for helping us secure our new home.

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this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Marc

Housing & Property

Marc

Many thanks to Lauren B, Kirsty H and the entire team at Ashtons solicitors Norwich with our second purchase of a house with them, always very professional, thorough and quick with actioning all items needed to complete our purchase. Would highly recommend to anyone considering them for conveyancing.

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Thank you very much for your five star review and feedback, it is greatly appreciated. We hope to work with you again in the future.

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Gill

Agriculture

Gill

Andie looked after a conveyance for me. She did exactly what she said on the tin! I look forward to working with her again.

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Thank you very much for the five star review and feedback, it is greatly appreciated.

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Lucy

Housing & Property

Lucy

Dear Andrew, We wanted to take a moment to express our sincere gratitude for everything you did to guide us through the conveyancing process for buying our dream home. Having dealt with a handful of solicitors in the past, I can honestly say that you stood head and shoulders above the rest. Your incredibly speedy replies, clear communication and thorough approach made what is often a stressful process feel smooth and manageable from start to finish. Even when obstacles such as required repairs arose, you handled them with clear comments, making the whole process so easy for us. We are so grateful for the care and attention you put into every step - it truly made a world of difference for us. A special thank you also to Tracey for her support throughout; we really appreciated your assistance in keeping everything on track. You both made the conveyancing process so smooth and easy - something I’ve found to be VERY rare in past experiences. Thank you so much again.

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A representative from Ashtons Legal LLP responded to this review

Thank you for your 5-star review of Andrew. We will make sure to pass this amazing feedback on to him.

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Bradley

Housing & Property

Bradley

My partner and I recently completed on a purchase of a new residential property and a remortgage of a rental property, both of which were handled by Ashton’s. We used Ashton’s based off a recommendation from a friend and they were amazing from start to finish. Louise was our lawyer. She was informative, friendly and really easy to work with. Cannot thank her enough for her work on our case. Also thank you to Amy, who covered Louise’s annual leave, and Hayley for always being available when we called with queries. Would 100% recommend this company.

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Thank you for taking the time to leave this feedback, it is greatly appreciated. We hope to work with you again in the future.

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Reviews

4.8 /5 1934 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Ashtons Legal LLP

The firm specialises in personal injury, conveyancing, probate, wills and lasting powers of attorney, clinical and catastrophic injury, employment and complex commercial disputes, debt recovery and property transactions. Clients praise strong technical expertise, efficient case management and successful outcomes delivered within tight timescales. Valued soft skills include professionalism, empathy, clear communication, patience, responsiveness and trustworthiness; clients highlight supportive, compassionate and personable staff who explain matters plainly, keep clients informed and reduce stress during difficult situations.

professional
knowledgeable
efficient
friendly
compassionate
clear communication
responsive
helpful
patient
trustworthy

ReviewSolicitors Review List

Profile image of Christopher Paterson

Christopher Paterson

Always faultless

I would highly recommend Ashtons Legal for their outstanding service and support throughout our house purchase. A special thank you to Andrew Skuse and Rachel Chilton, who were absolutely fantastic from start to finish. Their professionalism, expertise, communication, and dedication made what could have been a very stressful process feel so much easier. They went above and beyond to help ensure everything was handled smoothly, and noted Rachel and Andrew would answer emails out of hours! ultimately made our house purchase possible. We are incredibly grateful for all their hard work and would not hesitate to recommend Andrew, Rachel, and the team at Ashtons Legal to anyone looking for a professional, reliable, and supportive legal team. Thank you once again for everything!

Solicitors tagged in
this review

0
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Andy Askew

Verified
Crime/ Criminal Defence

Drink-driving offence

I used Paris as my solicitor for a Drink-driving offence I had committed. I found her and the rest of the team at Ashtons Legal LLP very professional and also supportive in assisting me with it. I would have no hesitation recommending her services.

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Mr j Balmforth

Personal Injury

Accident claim

I can not praise Tom ranson enough From the start . when Tom took my case on his so professional his knowledge & dealing with my case always updated on everything which was going on Tom goes above & beyond he deserves 10 ⭐ star review Thanks for all your hard work Tom much appreciated

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Thank you for your review. We appreciate the positive feedback you have given us.

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Tony

Verified
Crime/ Criminal Defence

Voluntary Police interview

Not having had any past experiences of this nature I sought guidance on procedures and process from Maya and her team. I found them pro active, efficient communicators who dealt with all aspects of the preparation and process calmly and with the highest degree of professionalism

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Thank you for your review. We appreciate the positive feedback you have given us.

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Denise Young

Verified
Housing & Property

Great support through a bumpy transaction

Kate provided us with excellent support through a sale that wasn't straightforward due to having tenants in situ and which had to be paused. Kate was very good at being available and responding to our calls and questions. Ultimately we had exchange and completion on the same day, not great for the nerves but we got there. We will not hesitate to use Kate's services again.

Legal experts tagged in
this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Darren Howe

Employment

Darren

The speed of execution was perfect, due to the short time frame available. Emily was unbelievably professional, knowledgeable and empathetic. 5 star, highly recommend

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Kavi Kamal

Court of Protection and Deputyship

Kavi

Ross Blows was extremely professional, knowledgeable, patient, and always happy to answer my questions, which made what could have been a stressful experience much easier. From start to finish, everything was explained clearly, and I was kept informed throughout the process. Thank you.

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Thank you for your review. We appreciate the positive feedback you have given us.

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Julia Firth

Personal Injury

Julia

Claudia was both professional and friendly easy to talk to and made it easy for me to understand the process. And the best direction to take

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Thank you for your review. We appreciate the positive feedback you have given us.

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Leander Dias

Housing & Property

Leander

We recently used Ashtons Legal for the purchase of our first home and couldn't be happier with the service we received. A special thank you to Kathryn Smith and Sienna Vincent, who were excellent throughout the entire process. They were responsive, efficient, professional and always willing to answer our questions, no matter how small. Communication was clear and timely, and they consistently kept pace with us whenever we needed information or decisions quickly. Buying a house can be stressful, and we'd heard plenty of horror stories from friends and family about conveyancing solicitors. Thankfully, our experience with Ashtons Legal was the complete opposite. Kathryn and Sienna helped keep everything on track, proactively dealt with issues as they arose, and gave us confidence throughout the transaction. The service was worth every penny and we would not hesitate to recommend Ashtons Legal to anyone purchasing a property. Thank you again for helping us secure our new home.

Legal experts tagged in
this review

A representative from Ashtons Legal LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Profile image of Ben Rideout

Ben Rideout

Personal Injury

Ben

It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.

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Thank you for your review. We appreciate the positive feedback you have given us.

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