Poole Alcock LLP

01625 380060

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
Poplar House
12 Manchester Road
Wilmslow
Cheshire
SK9 1BG
01625 380060
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Accreditations

Other locations

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Available lawyers at Poole Alcock LLP

Claire Ellis

Charles Smalley

Chloe Heath

Jane Jacques

Amelia Johnson

Trainee Licensed Conveyancer

Chloe Burgis

Sarah-Jane Dunhill

Chloe Podmore

Erin Goldstraw

Anna Kuckova

Grace Wood

Cheryl Cooper

Legal Executive- Care Team Leader

Cherry Riddlesdin

Daisy Mason

Alisha Kirkham

Solicitor - Real Estate

How Poole Alcock LLP Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 27%

About Right 72%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Wills, Trusts & Probate

Crime/ Criminal Defence

IT & Intellectual Property

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

2272
Very Good

154
Average

19
Poor

10
Awful

61

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Family Law

Verified review

Matter Type:

Unmarried Couples' Rights

Akouvi

March 21, 2024

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Excellent initial call

I contacted the company via their web chat and got a call back within hours.
Helen was fantastic and gave me peace of mind that there are ways around my situation.
She was kind, compassionate and listened then gave me great advice.
I’ll definitely be using Helen when I’m in a position to do so and when the time is right.

Solicitor named in this review:
Helen Stoller

Helen Stoller

A representative from Poole Alcock LLP responded to this review on 25 March, 2024:

Hello Akouvi thank you for taking the time to leave this review, we hope to work with you again in the future, all the best.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

W.P Cotton

March 04, 2024

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Collected on:

Friendly and Professional

This is the second time I've used Poole Alcock Solicitors. We use them because we found them friendly and professional. We would not hesitate to use them again should the need arise.

Solicitor named in this review:
Claire Ellis

Claire Ellis

A representative from Poole Alcock LLP responded to this review on 04 March, 2024:

Hi thank you so much for the great review and its lovely to hear you are returning clients, We hope to work with you again in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

January 24, 2024

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Poole Alcock LLP

I was recommend this business by the property developer, as I had a conflict of interest with my usual conveyancing solicitor.
After sending an initial enquiry email the response was quick, efficient and very friendly.
All the information I needed was sent by email, and any queries I had were handled with efficiently by Eve.
What a great person as an ambassador and for my first time dealing with Poole Alcock. Thank you for helping me in my hour of need!!
I now have absolute confidence the purchase of my house will be a breeze

Solicitor named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 25 January, 2024:

hi, thank you so much for the lovely review, Eve is amazing and we will [ on the great feedback to her.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Robert

November 02, 2023

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VERY PROFESSIONAL

Welcoming service. First class attention. Very professional really impressed with Julie, Lovely manners.

Solicitor named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 02 November, 2023:

Hi, Robert, thank you for the lovely feedback, we really do appreciate you taking the time to send us such a great review.

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Family Law

Verified review

Matter Type:

Child Law

Francesca

October 06, 2023

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So reassuring

The advice given was so reassuring for myself who is going through a divorce with a child. I was blown away as there was so much he told me in 5 minutes that u would never have known and I so appreciate it as well as the confidence boost. I

Solicitor named in this review:
Tim Edgeley

Tim Edgeley

A representative from Poole Alcock LLP responded to this review on 11 October, 2023:

Im so happy you felt reassured at a very difficult time. Thank you for the lovely review. its very much appreciated indeed

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Family Law

Verified review

Matter Type:

Child Custody

Danielle

September 29, 2023

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Excellent Service

I had a 15 min call with Tim about a family law issue to get some prices on services related to family law and he kindly gave me some very useful clear advice over the phone free of charge.
He was honest in everything he said and gave me some confidence.
He seems very dedicated to his clients and he seems very knowledgeable.
I would feel confident using Tim or have him to represent me if required as I feel he would do his utmost to help my case.

Solicitor named in this review:
Tim Edgeley

Tim Edgeley

A representative from Poole Alcock LLP responded to this review on 12 October, 2023:

Thank you so much for this amazing review. I am so glad we could help and make you feel confident in our service to you.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Sally

September 28, 2023

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Excellent service

So pleased that we chose Poole Alcock to do conveyancing work for us. Victoria was friendly, professional and efficient. Her great communication made the whole process stress free.

Solicitor named in this review:
Victoria Moetamedi

Victoria Moetamedi

A representative from Poole Alcock LLP responded to this review on 12 October, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Company & Commercial

Matter Type:

Commercial Law

Lam

August 29, 2023

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Arrangement of Personal Guarantee

The service is smooth and professional. The communication is closed loop and leaves me with confident.

Solicitor named in this review:
Anna Kuckova

Anna Kuckova

A representative from Poole Alcock LLP responded to this review on 01 September, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Consumer

Verified review

Matter Type:

Litigation Law

Kevin Mulligan

August 14, 2023

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Collected on:

Bad debtor advice

My business was owed money and Sarah-Jane from Poole Alcock was recommended by my accountant.
The advice, guidance and expert opinion I received from Sarah-Jane was flawless and helped secure payment very swiftly. 100% satisfied and would definitely recommend.

Solicitor named in this review:
Sarah-Jane Dunhill

Sarah-Jane Dunhill

A representative from Poole Alcock LLP responded to this review on 12 October, 2023:

Thank you so much for your amazing review. we really do appreciate it.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

August 09, 2023

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Collected on:

Will/LPA Amendments

Solicitor named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 13 October, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

Family Law

Matter Type:

Family law

Bev

February 07, 2023

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Bev

I have used Poole Alcock a number of times and they have always been friendly and responsive. Helen Stoller, Sarah-Jane Dunhill, Victoria Moetamedi and Alison from Conveyancing and their teams were always very helpful and supportive.

Solicitors named in this review:
Sarah-Jane Dunhill Victoria Moetamedi Helen Stoller

Sarah-Jane Dunhill

Victoria Moetamedi

Helen Stoller

A representative from Poole Alcock LLP responded to this review on 05 May, 2023:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Matter Type:

Wills

Catherine

August 10, 2022

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Catherine

We have used Poole Alcock several times and they are always professional and competent. The are a very friendly firm and always accessible in particular Andrew Roberts who has been very helpful sorting out various matters for us.

Solicitor named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 07 September, 2022:

We are glad your experience was a positive one!

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Wills, Trusts & Probate

Matter Type:

Wills

Ian

August 10, 2022

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Ian

I wish to acknowledge & thank Mr Andrew Roberts for his attention to detail in our difficult & complex legal dealings with him.
He listened carefully, contributed positively & clearly invested of himself way beyond an acceptable minimum basic corporate stance of fulfilling his contractual obligations to us.
His time, patience, listening ear & deep understanding our concerns was a huge comfort to us.
Andrew is an outstandingly professional individual with a pleasant manner & a sensitive touch & a credit to Poole & Alcock Solicitors.

Highly recommended with absolute confidence

Ian McG.........
09.09.3022

Solicitor named in this review:
Andrew Roberts

Andrew Roberts

A representative from Poole Alcock LLP responded to this review on 07 September, 2022:

Thank you so much Ian for this review! Your kind words have been passed on to Andrew and are very much appreciated.

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Housing & Property

Matter Type:

Residential Conveyancing

Neil

April 14, 2022

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Neil

Kate and her team dealt with our recent property purchase and sale. They were always on top of things, responded in a timely manner to all our correspondence and it meant the process was as straightforward as possible though-out. I would highly recommend them.

Solicitor named in this review:
Kate Heath

Kate Heath

A representative from Poole Alcock LLP responded to this review on 03 May, 2022:

Thank you Neil for your kind words!

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Housing & Property

Matter Type:

Residential Conveyancing

joe

March 01, 2022

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joe

We recently used Nicola Fury's team for purchasing our new build property. The service received was fantastic. Nicola and her team ensured we were kept updated throughout the process and made sure our desired completion date was achieved. Thank you once again. Would highly recommend and would definitely use again.

Solicitor named in this review:
Nicola Fury

Nicola Fury

A representative from Poole Alcock LLP responded to this review on 03 May, 2022:

Thank you Joe, I will pass your comments on to Nicola and her team

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Poole Alcock LLP are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Development agreements
- Development loan facilities
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- Domain Names
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Environment
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Poole Alcock LLP

Accreditations

Other locations

Available lawyers at Poole Alcock LLP

How Poole Alcock LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Excellent initial call

Friendly and Professional

Poole Alcock LLP

VERY PROFESSIONAL

So reassuring

Excellent Service

Excellent service

Arrangement of Personal Guarantee

Bad debtor advice

Will/LPA Amendments

Reviews collected from

Bev

Catherine

Ian

Neil

joe

Poole Alcock LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter