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5,608 Total Company Reviews
Tower Court Business Centre, Oakdale Road, York, North Yorkshire, YO30 4XL
Accepting new clients
Tower Court Business Centre, Oakdale Road, York, North Yorkshire, YO30 4XL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8005739
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Tower Court Business Centre, Oakdale Road, York, North Yorkshire, YO30 4XL
What clients say about Poole Alcock LLP
Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel provided fast and efficient service to us throughout the process. Faultless.
This review was submitted by a verified client of Poole Alcock LLP.
Alison provided a very professional and timely service. She was always there to chase us up if she needed anything from us.
This review was submitted by a verified client of Poole Alcock LLP.
Millie was fantastic. I was waiting for a Title Split before I could complete and it left us with 9 days to get the mortgage completed which she did. She was clear about all the things needed to be done and expedited my case so she could get the job done. I cannot fault Millie or Poole Alcock the service was A plus!!
Lee thank you for your wonderful feedback. We're delighted to hear that Millie provided such fantastic service during what was clearly a time-sensitive process. With only nine days available to complete your mortgage after the Title Split was finalised, it's great to know that Millie kept everything moving forward, clearly explained what was needed, and worked hard to expedite your case to achieve a successful outcome. Her dedication and commitment to keeping things on track clearly made a real difference. We truly appreciate your kind words and are thrilled that you found the service from both Millie and Poole Alcock to be A plus. Thank you for taking the time to share your experience.
This review was submitted by a verified client of Poole Alcock LLP.
Excellent communication and efficiency Aldermore Remortgage from Millie. Happy with service provided on this file.
Thank you for your lovely feedback John. We're delighted to hear that you were happy with the service Millie provided. Excellent communication and efficiency are qualities we strive for, and we'll be sure to pass your kind comments on to her. 😊
This review was submitted by a verified client of Poole Alcock LLP.
I received an initial call at the beginning of the transaction and was advised that the case would be in a position to complete rather quickly. Any delays were caused by my clients solicitors not yourselves. Very good service, I was kept updated and calls were answered and dealt with each time I called to check on progression.
Thank you Jonathan for your wonderful feedback. We're happy to hear that you were kept well informed throughout the transaction and that the process progressed as expected. It's great to know that our team was responsive, kept you updated, and was always on hand to answer your queries. We really appreciate your kind comments and are pleased you were happy with the service provided. 😊
The service I received from Poole Alcock was excellent, making my experience of buying a house less stressful than I had anticipated.
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We used Poole Alcock for both the sale of of our previous home and the purchase of our forever one. I wouldn't hesitate to recommend them to anybody requiring conveyancing for property sales or purchase. Their service was exemplary on both occasions from start to finish. Glad we used them.
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James our solicitor helped us buy our home & then the freehold. Broke everything down for us to understand & his assistant was brilliant too
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After a false start where I tried to use the existing 'family' solicitor, I felt it necessary to do a little research before awarding the work to another Solicitor. Having spoken with several local firms, Nicky Armstrong at Poole Alcock (Nantwich) immediately gave me the confidence I was looking for. We engaged Poole Alcock and have been delighted with their - and in particular Nicky Armstrong's - performance in negotiating a commercial land contract.
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Thank you Rob!
What clients say about Poole Alcock LLP
Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.
This review was submitted by a verified client of Poole Alcock LLP.
I've used Poole Alcock for over 50 years and wouldn't dream of going anywhere else. They are friendly, patient and answer every question no matter how silly it may be. The advice given is always spot on. Everything is explained clearly and in every day language, not in legalese.
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This review was submitted by a verified client of Poole Alcock LLP.
Married and moving time to update my will. Booked online appointment, so no travel or parking. Discussed my wishes and received advice. All very simple and straightforward.
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This review was submitted by a verified client of Poole Alcock LLP.
Chanel provided fast and efficient service to us throughout the process. Faultless.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel was fantastic throughout the remortgage. She endeavored to do her best and pushed it over the line in no time at all. Very happy!
This review was submitted by a verified client of Poole Alcock LLP.
Exceptional service provided by Chanel and would highly recommend Poole Alcock for others looking to remortgage
A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.
Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.
Emily Brown and her team were great and super helpful throughout the whole conveyancing process.
We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.
Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.
Solicitors tagged in
this review
James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.
The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!
Solicitors tagged in
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Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
Solicitors tagged in
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Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.
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