Anonymous
This review was submitted by a verified client of Ashtons Legal LLP.
Exceptional service
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Accepting new clients
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8003918
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Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Ashtons Legal LLP.
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
"I cannot recommend Penny highly enough for the professionalism and friendliness in handling my case. As time went by I built up and excellent rapport with Penny and I highly valued her advice and guidance with her friendly attitude."
Solicitors tagged in
this review
| Monday | 08:30–17:30 |
| Tuesday | 08:30–17:30 |
| Wednesday | 08:30–17:30 |
| Thursday | 08:30–17:30 |
| Friday | 08:30–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
What clients say about Ashtons Legal LLP
Ashtons Legal specialises in conveyancing, personal injury, wills, probate, family and commercial dispute work, trusts and powers of attorney, demonstrating strong technical expertise and case management. Clients praise clear, timely communication, proactive problem‑solving, attention to detail and strategic legal advice. Valued soft skills include compassion, patience, empathy, professionalism, responsiveness and reliability — staff are described as supportive, approachable and calming during stressful or complex matters. Overall the firm is seen as efficient, thorough and good value, delivering first‑class service and confident outcomes for clients.
This review was submitted by a verified client of Ashtons Legal LLP.
Bethany took on my case and was very sympathetic of my situation. I would recommend her for negligence cases arounf pregnancy
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Ruth has been amazing throughout my entire case. She was incredibly patient and kind and all her hard work and advice meant that I not only got the outcome I wanted but I also got medical answers so I can move on from my ordeal. Thank you so much Ruth
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This review was submitted by a verified client of Ashtons Legal LLP.
I found Claudia to be very professional and would recommend her to anyone who needs assistance in her field
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This review was submitted by a verified client of Ashtons Legal LLP.
For the past 3 years you have supported both me and Ruby with so much paperwork, so many phone calls, multiple application forms, and complicated stuff that we did not understand. We cannot thank you enough. You have been part of my support network, and I will miss you dearly. You are simply fabulous. Your knowledge base is like an encyclopedia, your people skills are amazing, and I thank you for all of the times I cried on the phone, or didn't understand, or didn't reply because I couldn't face it. You are a phenomenal human being, and I thank you from the bottom of my heart, for everything that you have done for us. Thank you Ruth :-) x x x
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Awwwww thanks Ruby and Lacey.. It has been a pleasure to work with you and I wish you all the best for the future.. :-)
This review was submitted by a verified client of Ashtons Legal LLP.
Injury sustained at end of October 2021 and resolved August 2025 so it was a long haul. The solicitor was friendly. approachable and supportive throughout. I felt that his legal knowledge and expertise was brilliant and that I was in safe hands. I was never very clear about the communication channels between the loss adjuster, the third party appointed by the loss adjuster, the solicitor and myself but I think any difficulty there was more about a change in loss adjuster with new working practices to deal with. I do think it would be helpful to have a provisional timeline at the outset to enable clients to understand the process. The patient approach adopted by the solicitor allowed for the costs involved in a second operation to be included.
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I needed some legal advice at short notice. The staff that dealt with my case (Sharon and Tom) could not have been more helpful in bringing my issue to a successful conclusion. Thank you
Thank you for the feedback and five star rating. We will share your review with Tom, Sharon and the team.
The team in Ashton's legal have been nothing short of professional and have gone above and beyond to see our case to fruition. I do not have enough words to express how great the whole team has been for me and my family in our nearly a decade long journey together. Very transparent with the process. Will recommend Ashton's to anyone, especially if it's a medical negligence case. Great professional. Great service 👍
Thank you for your five star review and kind words.
Medical misdiagnosis/negligence claim, Kate and Chantae have done a brilliant job bringing my case to a conclusion, thorough, engaged the very best experts to review evidence, explained everything and gave very balanced reviews of where we were, massive thanx. Cheers Ian
Thank you very much for the fantastic feedback.
A first class experience from Alan Brown at Astons Legal, swift to react for us when time was limited and would not hesitate to recommend his professional advice and legal services.
Thank you very much for the feedback and five star review.
What clients say about Ashtons Legal LLP
Ashtons Legal specialises in conveyancing, personal injury, wills, probate, family and commercial dispute work, trusts and powers of attorney, demonstrating strong technical expertise and case management. Clients praise clear, timely communication, proactive problem‑solving, attention to detail and strategic legal advice. Valued soft skills include compassion, patience, empathy, professionalism, responsiveness and reliability — staff are described as supportive, approachable and calming during stressful or complex matters. Overall the firm is seen as efficient, thorough and good value, delivering first‑class service and confident outcomes for clients.
This review was submitted by a verified client of Ashtons Legal LLP.
Kerry has been an amazing solicitor in a very complex situation, i highly recommend her, she is very talented and knowledgeable, good communication Although Kerry has been absolutely brilliant i did not rate the medical doctors used by Ashtons but that is not her fault, i felt in very safe and confident in her abilities.
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This review was submitted by a verified client of Ashtons Legal LLP.
I cannot thank my solicitor enough for the support, compassion, and professionalism she has shown throughout my loss of dependency claim. From the very beginning, she treated me with genuine empathy and understanding during what has been an incredibly difficult and emotional time. She was always available to answer my questions, kept me informed every step of the way, and explained everything clearly and patiently. Her dedication, attention to detail, and determination gave me confidence that my case was in the best possible hands. What stood out most was her kindness and sensitivity. She never lost sight of the personal impact of my loss and always handled matters with the utmost care and respect. I am truly grateful for all of her hard work and support, and I would highly recommend her to anyone seeking a solicitor who is not only exceptionally skilled but also genuinely compassionate.
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This review was submitted by a verified client of Ashtons Legal LLP.
Anne Hale was very helpful in sorting out the closure of a French bank account after the sale of a property. Her expertise meant that tax issues could be resolved too.
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Anne was instrumental in the sale of a French property owned by my sister. However there were still issues in that tax was due and the French Bank Account was still open. As my sister's husband was ill she was unable to travel in order to close the bank account. Anne Hale was approached and offered a very kind, caring approach to get everything dealt with and the balance transferred into the UK account.
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This review was submitted by a verified client of Ashtons Legal LLP.
A pleasure to work with. Ashtons Legal were professional and friendly.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
We recently used Ashtons Legal for the purchase of our first home and couldn't be happier with the service we received. A special thank you to Kathryn Smith and Sienna Vincent, who were excellent throughout the entire process. They were responsive, efficient, professional and always willing to answer our questions, no matter how small. Communication was clear and timely, and they consistently kept pace with us whenever we needed information or decisions quickly. Buying a house can be stressful, and we'd heard plenty of horror stories from friends and family about conveyancing solicitors. Thankfully, our experience with Ashtons Legal was the complete opposite. Kathryn and Sienna helped keep everything on track, proactively dealt with issues as they arose, and gave us confidence throughout the transaction. The service was worth every penny and we would not hesitate to recommend Ashtons Legal to anyone purchasing a property. Thank you again for helping us secure our new home.
It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.
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I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.
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Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.
Thank you very much for the five star review and feedback, it is greatly appreciated.
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