Personal Injury
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1,921 Total Company Reviews
Personal Injury
|
1,921 Total Company Reviews
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Accepting new clients
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8003918
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Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Ashtons Legal LLP.
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
"I cannot recommend Penny highly enough for the professionalism and friendliness in handling my case. As time went by I built up and excellent rapport with Penny and I highly valued her advice and guidance with her friendly attitude."
Solicitors tagged in
this review
| Monday | 08:30–17:30 |
| Tuesday | 08:30–17:30 |
| Wednesday | 08:30–17:30 |
| Thursday | 08:30–17:30 |
| Friday | 08:30–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
What clients say about Ashtons Legal LLP
The firm specialises in wills, probate, lasting powers of attorney, conveyancing, personal injury, commercial and dispute resolution, employment and trust work, and complex long-term claims. Clients praise strong technical knowledge, clear strategic advice and attention to detail. Valued soft skills include professionalism, empathy, patience, clear communication, responsiveness, calm reassurance under pressure, and a supportive, human approach that reduces stress and builds client confidence.
This review was submitted by a verified client of Ashtons Legal LLP.
After recently settling our personal injury case, we wanted to express our sincere thanks to Richard for everything he did for our family. From the very beginning, what felt like an overwhelming and emotional process was made so much easier by Richard's professionalism, expertise and genuine compassion. There were countless meetings, reports and questions, but throughout it all he kept us fully informed, explained everything clearly, and always made sure we understood each step of the process. Richard's calm and reassuring manner meant we never hesitated to ask questions, no matter how small. We always felt that our interests were being protected, and his guidance, advice and unwavering support were invaluable in helping S achieve the outcome he deserved. He also had an extensive network of highly respected legal-medical professionals whose expertise proved invaluable throughout the case. Having access to such an experienced team gave us great confidence that every aspect of our claim was behing handled to the highest standard. We hope we never need legal representation again, but if we ever do, Richard would be our first call. We would recommend him without hesitation to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely cares about their clients.
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This review was submitted by a verified client of Ashtons Legal LLP.
Kerry has been an amazing solicitor in a very complex situation, i highly recommend her, she is very talented and knowledgeable, good communication Although Kerry has been absolutely brilliant i did not rate the medical doctors used by Ashtons but that is not her fault, i felt in very safe and confident in her abilities.
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This review was submitted by a verified client of Ashtons Legal LLP.
I cannot thank my solicitor enough for the support, compassion, and professionalism she has shown throughout my loss of dependency claim. From the very beginning, she treated me with genuine empathy and understanding during what has been an incredibly difficult and emotional time. She was always available to answer my questions, kept me informed every step of the way, and explained everything clearly and patiently. Her dedication, attention to detail, and determination gave me confidence that my case was in the best possible hands. What stood out most was her kindness and sensitivity. She never lost sight of the personal impact of my loss and always handled matters with the utmost care and respect. I am truly grateful for all of her hard work and support, and I would highly recommend her to anyone seeking a solicitor who is not only exceptionally skilled but also genuinely compassionate.
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This review was submitted by a verified client of Ashtons Legal LLP.
Bethany took on my case and was very sympathetic of my situation. I would recommend her for negligence cases arounf pregnancy
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This review was submitted by a verified client of Ashtons Legal LLP.
Following my husband’s TBI we used Roger Loomes @ Ashton Legal, for our claim - they were totally professional, Roger was able to advise & guide us through each step , at times it was not easy for us but Roger showed us nothing but compassion, patience, understanding & professional guidance throughout. He explained everything to us & what we were to expect at the each stage. I would definitely recommend Roger Loomes & would definitely use him again, although I hope I never have too.
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Claudia was both professional and friendly easy to talk to and made it easy for me to understand the process. And the best direction to take
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It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.
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Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.
Thank you very much for the five star review and feedback, it is greatly appreciated.
Outstanding Service and Support I can’t thank Mick Upton enough for the incredible service he provided during my industrial injury claim. From the very beginning, Mick was professional, friendly, and genuinely supportive throughout the entire process. He took the time to explain everything clearly, always made himself available to answer questions, and guided me through each step with confidence and care. What stood out most was Mick’s dedication and understanding — he not only handled my case with great skill but also offered a level of personal support that made a stressful situation much easier to cope with. Thanks to his hard work and expertise, the claim was successful, which will make a huge difference for me moving forward and help manage any future challenges related to the injury. I highly recommend Mick Upton to anyone needing a solicitor for an industrial injury claim. His professionalism, empathy, and commitment are second to none.
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Thank you for your kind words and the review. We will share your feedback with Mick and the team. Very best wishes for the future.
Wow! Ashtons LLP really delivered for me with my claim. Mick Upton was forensic in his work and his experience and professionalism made sure that my claim was maximised. I can’t thank him enough.
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Thank you for the five star review and feedback.
What clients say about Ashtons Legal LLP
The firm specialises in wills, probate, lasting powers of attorney, conveyancing, personal injury, commercial and dispute resolution, employment and trust work, and complex long-term claims. Clients praise strong technical knowledge, clear strategic advice and attention to detail. Valued soft skills include professionalism, empathy, patience, clear communication, responsiveness, calm reassurance under pressure, and a supportive, human approach that reduces stress and builds client confidence.
Christina Duck, Senior Associate, dealt with my wife and myself. We had Property and Financial, and Health and Welfare LPAs prepared, signed, and registered.
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This review was submitted by a verified client of Ashtons Legal LLP.
Claudia was both professional and friendly. Easy to talk to and made it easy for me to understand the process. Helpful were I need advice on which way was best to go. Without pushing me to do something I didn’t want
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This review was submitted by a verified client of Ashtons Legal LLP.
(Excellent) service Been with the company a long time always (excellent)
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
We recently asked Ashtons to assist us in managing my Stepfather’s will for which I was executor. The service we received from Harriet and her colleagues was friendly, professional and very helpful. It certainly removed the stress from a complex situation. We are very grateful and would certainly recommend Ashtons Legal LLP.
Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
Abby and team were very helpful and informative at every stage could not fault them in anyway
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Ross Blows was extremely professional, knowledgeable, patient, and always happy to answer my questions, which made what could have been a stressful experience much easier. From start to finish, everything was explained clearly, and I was kept informed throughout the process. Thank you.
Claudia was both professional and friendly easy to talk to and made it easy for me to understand the process. And the best direction to take
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We recently used Ashtons Legal for the purchase of our first home and couldn't be happier with the service we received. A special thank you to Kathryn Smith and Sienna Vincent, who were excellent throughout the entire process. They were responsive, efficient, professional and always willing to answer our questions, no matter how small. Communication was clear and timely, and they consistently kept pace with us whenever we needed information or decisions quickly. Buying a house can be stressful, and we'd heard plenty of horror stories from friends and family about conveyancing solicitors. Thankfully, our experience with Ashtons Legal was the complete opposite. Kathryn and Sienna helped keep everything on track, proactively dealt with issues as they arose, and gave us confidence throughout the transaction. The service was worth every penny and we would not hesitate to recommend Ashtons Legal to anyone purchasing a property. Thank you again for helping us secure our new home.
Legal experts tagged in
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.
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Thank you for your review. We appreciate the positive feedback you have given us.
I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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