Anonymous
This review was submitted by a verified client of Ashtons Legal LLP.
Exceptional service
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Accepting new clients
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8003918
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Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of Ashtons Legal LLP.
"Nothing but an excellent service and so understanding. I couldn’t recommend them enough. Thank you"
"I cannot recommend Penny highly enough for the professionalism and friendliness in handling my case. As time went by I built up and excellent rapport with Penny and I highly valued her advice and guidance with her friendly attitude."
Solicitors tagged in
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| Monday | 08:30–17:30 | |
| Tuesday | 08:30–17:30 | (Open) |
| Wednesday | 08:30–17:30 | |
| Thursday | 08:30–17:30 | |
| Friday | 08:30–17:30 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
The Long Barn, Fornham Business Court, Fornham St Martin, Bury St Edmunds, Suffolk, IP31 1SL
What clients say about Ashtons Legal LLP
The firm is praised for expertise across conveyancing, wills and probate, lasting powers of attorney, personal injury, criminal defence, employment and dispute resolution. Clients valued its ability to handle complex property matters, compensation claims and sensitive family situations with skill and efficiency. Soft skills repeatedly highlighted include clear communication, responsiveness, patience, empathy, professionalism and reassurance. Reviewers also noted the team’s thorough preparation, practical advice, strong advocacy and willingness to go above and beyond, often helping to reduce stress and achieve excellent outcomes.
Loren guided me through the probate maze following the death of my mother. It was a somewhat complicated process, which I, as most of us are, was ignorant of. Loren advised me clearly and concisely and was there for all the daft questions I had. A very knowledgeable and personable young lady who I have no hesitation in recommending.
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Our solicitor was incredibly patient - understanding whilst being very professional. Highly recommend!
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Thank you for your review. We appreciate the positive feedback you have given us.
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Everything was explained to us in great detail. Jennifer also made some very sensible suggestions that we had not thought about. We are very satisfied with the service we received.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
This review was submitted by a verified client of Ashtons Legal LLP.
I needed to make a will & talk through the realities of having a Disabled Person's Trust. Sally was very professional but also compassionate & empathetic in a somewhat emotional predicament.
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Ashtons Legal gave sensible advice and were a pleasure to deal with
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.
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Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.
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Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.
Very pleased with Ashton and platt Couldn't have done it without them. 100 % Thanks again Tim & Sean
Thank you very much for the review. We hope to work with you again in the future.
Harriet completed our probate professionally and with care and kindness as it wasn’t an easy time for the family. No question was too silly and she responded to emails promptly. I would definitely recommend Harriet for any probate matters.
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Thank you very much for your five star review and feedback, it is greatly appreciated. We will pass the great feedback on to Harriet.
Our experience with Ashtons Legal was excellent. Antonia Ridley-Hughes and her team were very knowledgeable and efficient, replying promptly to our enquiries and completing work in good time and at reasonable cost. Antonia helped us to negotiate the complexities of cross border (England and France) estate planning and wills with clarity and in detail. She also has a friendly manner and is always professional. We would not hesitate to recommend both Antonia and Ashtons Legal to interested parties.
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Thank you very much for your five star review and feedback, it is greatly appreciated. We hope to work with you again in the future.
What clients say about Ashtons Legal LLP
The firm is praised for expertise across conveyancing, wills and probate, lasting powers of attorney, personal injury, criminal defence, employment and dispute resolution. Clients valued its ability to handle complex property matters, compensation claims and sensitive family situations with skill and efficiency. Soft skills repeatedly highlighted include clear communication, responsiveness, patience, empathy, professionalism and reassurance. Reviewers also noted the team’s thorough preparation, practical advice, strong advocacy and willingness to go above and beyond, often helping to reduce stress and achieve excellent outcomes.
This review was submitted by a verified client of Ashtons Legal LLP.
We had a really positive experience with Kate and the team (Kim Clapham, Abby Dalziel, Lauren Briggs and Sienna Vincent) at Ashtons Legal while handling both the sale of our property and the purchase of our new home. From start to finish, the communication was excellent, and their response times were consistently quick. We always felt kept informed and knew we could get in touch whenever we had a question or needed an update. Kate and her team were professional, efficient and reassuring throughout what can be quite a stressful process. They handled everything smoothly and made the whole experience much easier for us. We would definitely recommend Kate and the team at Ashtons Legal to anyone looking for a reliable and professional conveyancing team. Thank you for all your hard work! 😊
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Loren guided me through the probate maze following the death of my mother. It was a somewhat complicated process, which I, as most of us are, was ignorant of. Loren advised me clearly and concisely and was there for all the daft questions I had. A very knowledgeable and personable young lady who I have no hesitation in recommending.
Legal experts tagged in
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This review was submitted by a verified client of Ashtons Legal LLP.
Our solicitor was incredibly patient - understanding whilst being very professional. Highly recommend!
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Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
Achieved the desired outcome! Ashtons met me well, did the knowledge work and appointed a great Barrister and supported me throughout.
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This review was submitted by a verified client of Ashtons Legal LLP.
Michael was exemplary throughout of case. He is tenacious and very thorough at all times, whilst also providing a good ear and support when needed. We were very grateful to have him in our corner. I couldn't recommend him highly enough.
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Dear Sir/Madam, Formal Complaint – Failure to Provide a Quotation and Poor Communication I am writing to formally express my dissatisfaction with the service I received from Ashtons Legal’s Bury St Edmunds office regarding a proposed commercial property transaction. Over a period of approximately two weeks, I contacted your office on three separate occasions to chase a quotation for the legal work associated with the purchase. On each occasion, your reception staff advised that they would escalate my concerns and ask the relevant team to contact me. Despite these assurances, I received no return call, quotation or meaningful update. A commercial property transaction requires prompt and dependable professional support. Having to repeatedly chase a firm simply to obtain an initial quotation gave me no confidence that my transaction would be handled with the necessary urgency or level of communication. As a result, I have decided to instruct one of your competitors. It is extremely disappointing that Ashtons Legal lost the opportunity to act for me, not because of the proposed fees or complexity of the transaction, but because nobody took the time to respond. Based on my experience, I could not recommend Ashtons Legal to anyone requiring a responsive and reliable legal service. Unless prospective clients have several months to spare and are prepared to continually chase for updates, they may be better advised to approach another firm. I would appreciate confirmation that this complaint has been recorded and reviewed by the appropriate person within the firm. Yours faithfully, Paul Hewett
I would highly recommend Ashtons Legal for their outstanding service and support throughout our house purchase. A special thank you to Andrew Skuse and Rachel Chilton, who were absolutely fantastic from start to finish. Their professionalism, expertise, communication, and dedication made what could have been a very stressful process feel so much easier. They went above and beyond to help ensure everything was handled smoothly and, ultimately, made our house purchase possible. We are incredibly grateful for all their hard work and would not hesitate to recommend Andrew, Rachel, and the team at Ashtons Legal to anyone looking for a professional, reliable, and supportive legal team. Thank you once again for everything!
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
The speed of execution was perfect, due to the short time frame available. Emily was unbelievably professional, knowledgeable and empathetic. 5 star, highly recommend
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Ross Blows was extremely professional, knowledgeable, patient, and always happy to answer my questions, which made what could have been a stressful experience much easier. From start to finish, everything was explained clearly, and I was kept informed throughout the process. Thank you.
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Claudia was both professional and friendly easy to talk to and made it easy for me to understand the process. And the best direction to take
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