Insurance Coverage
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1,900 Total Company Reviews
Insurance Coverage
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1,900 Total Company Reviews
Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS
Accepting new clients
Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 564449
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Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ashtons Legal LLP are accredited by
Ashtons Legal is an award-winning law firm with a strong focus on client service. Our legal teams provide advice to businesses and private individuals, regionally, nationally, and internationally. We are one of the largest law firms in East Anglia with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. Our service lines are divided into three main client groups: business, individual, and injury services.
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future."
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"Tom spoke clearly and in simple terms which was massively appreciated as I barely understood the legal jargon. He was human and personable and made me feel at ease discussing my situation. I would recommend Tom and Ashton‘s legal on this basis."
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| Monday | 08:30–17:30 |
| Tuesday | 08:30–17:30 |
| Wednesday | 08:30–17:30 |
| Thursday | 08:30–17:30 |
| Friday | 08:30–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Portman House, 120 Princes Street, Ipswich, Suffolk, IP1 1RS
What clients say about Ashtons Legal LLP
Clients praise the firm for strengths in personal injury, conveyancing, wills, probate, trusts, employment, commercial and dispute work, and debt recovery. Reviewers highlight technical expertise, meticulous attention to detail and clear strategic advice, with efficient, timely case management and transparent fees. Valued soft skills include compassion, patience, responsiveness, accessibility and clear communication; clients repeatedly note professionalism, empathy during difficult times, human-centred support, and a proactive, tenacious approach that delivers life‑changing outcomes.
Over the past two years of my claim Louisa and her team have keep me informed to what has been going on with the case. It may seem along two years but with having to have appoints (which was arranged by ashtons)its a long process but louisa and her staff was exceptional step by step of the way thank you for all your hard work
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Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
Injury sustained at end of October 2021 and resolved August 2025 so it was a long haul. The solicitor was friendly. approachable and supportive throughout. I felt that his legal knowledge and expertise was brilliant and that I was in safe hands. I was never very clear about the communication channels between the loss adjuster, the third party appointed by the loss adjuster, the solicitor and myself but I think any difficulty there was more about a change in loss adjuster with new working practices to deal with. I do think it would be helpful to have a provisional timeline at the outset to enable clients to understand the process. The patient approach adopted by the solicitor allowed for the costs involved in a second operation to be included.
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Right from day one when I first spoke with Tom through to the conclusion of the claim, I personally feel that Tom went way above and beyond what could ever be expected of him as he wasn't just an amazing Lawyer representing me during the claim, Tom also made himself available whenever I needed reassurance (which I needed a lot of, being an anxious worrier!), nothing was too much trouble and he kept me well informed with regular emails throughout the claim over the 4 years. Tom amazingly answered my emails when I had a question or just needed reassurance almost immediately no matter what time day or night. Tom was also very understanding that I struggle with using a phone and was always very patient with me when I was stressing about something. I cannot thank Tom & Ashtons Legal enough who were so kind to me throughout, and the end result was above & beyond anything I could ever have imagined. I cannot recommend Tom and Ashtons Legal enough as they will support and reassure you every step of the way.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
This review was submitted by a verified client of Ashtons Legal LLP.
The dispute resolution team were highly knowledgeable about contract law, practical and strategic. This was a complicated case and they took the time to understand the situation, the key issues and risks. I was kept fully informed and at every stage their advise was clear, balanced and easy to follow. Most importantly they helped me achieve a resolution that protected my interests without unnecessary escalation or cost.
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Thank you for your 5-star review of Michael. We will pass this great feedback on to him.
This review was submitted by a verified client of Ashtons Legal LLP.
This is the second time Emily has provided legal advise. On both occasions Emily has been extremely thorough and diligent during the course of the process. She was able to interpret and explain the legal terms and their impact. On this most recent occasion Emily was able to accommodate me and the very short timeline to finalise the process.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
James Wilkin who has been dealing with my claim has been professional, extremely supportive and patient throughout. I would recommend James and Ashtons legal to anyone as their customer service is definitely up there.
Thank you for the lovely feedback and five star rating. We will share this with James and the team.
The good things first, in the very final stages of the claim, I was kept informed by Ellen and claim was properly looked after, but prior to this communication with other members, and being passed to various other members who started to deal with my case from 2020 communication was severely lacking. Good result in the end and thanks to Ellen for taking control of the case.
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Feedback for Ellen Allcock thank you so much for dealing with my claim from beginning to the end updated on regular basis great communication.
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Thank you very much for the five star review and feedback.
Tony at Ashtons Legal, went above and beyond I’m regards to my accident. He kept me updated with all information in regards to the accident. Although it was a long process Tony ensured that he advised on what my best routes were, and gave me confidence in moving forward with my claim. Ashtons legal has been extremely helpful, polite and professional the whole way through and made the process much easier
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Thank you very much for your five star review. We will pass on your feedback to Tony and the team.
Awful, wretched service. Called up to get a solicitor quote, was promised a call back within 2 days. 4 days later, nothing. Called again, said someone will respond asap. Still no response. What will it take to make businesses return calls and stop treating customers like garbage. Do not recommend unless you enjoy irritation and being ignored.
Thank you for bringing this to our attention. We wish to apologise to you for this experience. As a business, we strive to provide high standards of service to all of our prospects, contacts, and clients. Your feedback has been taken on board and used to refine processes with the team in question. Best wishes. Vicki
What clients say about Ashtons Legal LLP
Clients praise the firm for strengths in personal injury, conveyancing, wills, probate, trusts, employment, commercial and dispute work, and debt recovery. Reviewers highlight technical expertise, meticulous attention to detail and clear strategic advice, with efficient, timely case management and transparent fees. Valued soft skills include compassion, patience, responsiveness, accessibility and clear communication; clients repeatedly note professionalism, empathy during difficult times, human-centred support, and a proactive, tenacious approach that delivers life‑changing outcomes.
This review was submitted by a verified client of Ashtons Legal LLP.
Kerry has been an amazing solicitor in a very complex situation, i highly recommend her, she is very talented and knowledgeable, good communication Although Kerry has been absolutely brilliant i did not rate the medical doctors used by Ashtons but that is not her fault, i felt in very safe and confident in her abilities.
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Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
I cannot thank my solicitor enough for the support, compassion, and professionalism she has shown throughout my loss of dependency claim. From the very beginning, she treated me with genuine empathy and understanding during what has been an incredibly difficult and emotional time. She was always available to answer my questions, kept me informed every step of the way, and explained everything clearly and patiently. Her dedication, attention to detail, and determination gave me confidence that my case was in the best possible hands. What stood out most was her kindness and sensitivity. She never lost sight of the personal impact of my loss and always handled matters with the utmost care and respect. I am truly grateful for all of her hard work and support, and I would highly recommend her to anyone seeking a solicitor who is not only exceptionally skilled but also genuinely compassionate.
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Thank you for your review. We appreciate the positive feedback you have given us.
This review was submitted by a verified client of Ashtons Legal LLP.
Anne Hale was very helpful in sorting out the closure of a French bank account after the sale of a property. Her expertise meant that tax issues could be resolved too.
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Thank you for your review. We appreciate the positive feedback you have given us.
Anne was instrumental in the sale of a French property owned by my sister. However there were still issues in that tax was due and the French Bank Account was still open. As my sister's husband was ill she was unable to travel in order to close the bank account. Anne Hale was approached and offered a very kind, caring approach to get everything dealt with and the balance transferred into the UK account.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
This review was submitted by a verified client of Ashtons Legal LLP.
A pleasure to work with. Ashtons Legal were professional and friendly.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
It’s no exaggeration when I say that Ashtons Legal changed my life after I sustained a catastrophic traumatic brain injury aged 20. Ashtons was recommended to me by the PALS team at Addenbrooke’s Hospital, and I reached out to them in early 2022 and the case concluded in mid 2026 due to its complexity. Thanks to the absolutely tenacious eye for detail that Mick Upton used in my case against the individual who injured me in a hit-and-run, and the ice cold professionalism and legal acumen that Marcus Grant presented against the insurance company who were the defendants in the case, I am now protected for the foreseeable future and have access to cutting edge care and financial advice outsourced to excellent advisors who also have a great eye for all things economic. Throughout the four-year process I was kept in the loop every step of the way. No stone was left unturned and nothing was left to chance - Mick Upton led from the front to secure me a settlement which is absolutely life changing and Marcus Grant was there to be the face of negotiation, assist and to provide crucial representation when it mattered most. Throughout it all there was a team of ferociously dedicated and committed executives, managers and assistants who formed the backbone of the case and provided their expert aid when I needed questions answered or needed to provide my own input. I would like to thank one of them, Louise Reardon, for being so kind, helpful and understanding when I found it difficult to complete forms or communicate effectively with the team. Her compassion was second to none, matched only by her ability to assist and offer guidance. For them this was another day at the office. For me, it was simply life changing and I cannot express my gratitude adequately in this review. If you need a personal injury team that fights tooth and nail for the best outcome, look no further. 10/10.
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Thank you for your review. We appreciate the positive feedback you have given us.
I found the overall process to be very smooth and straightforward. The explanations provided were clear and easy to follow, and the initial quote remained in line with the final costs. I particularly appreciated the transparency regarding each step and the associated fees from the beginning.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Harriet at Ashtons was very helpful on our case and particularly sympathetic and understanding of what we were initially going through. Her diligence and advise at the time was invaluable.
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Alexandra was supportive throughout the personal injury claim and we really appreciated her patience and guidance. Along with the wider team she made us feel genuinely supported at every stage and we are extremely grateful for everything Alexandra did to help us navigate what was a long and difficult process.
Thank you very much for the five star review and feedback, it is greatly appreciated.
Harriet Richardson @ Ashton’s solicitors is very professional and always kept us informed on progress with our present enquiry, Harriet was always quick to respond to any queries that we might have been concerned about. Ashton’s is a firm that my family have always used for many years and will continue to do so into the future.
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Thank you for taking the time to leave this feedback, it is greatly appreciated. We look forward to working with you again in the future.
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