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Poole Alcock LLP

5.0 | 669 Reviews 669 Reviews | Employment
5,607 Total Company Reviews info icon Employment | info icon 5,607 Total Company Reviews Employment | info icon 5,607 Total Company Reviews

Homer Close, Nicholls House, Warwick, Warwickshire, CV34 6TT

Accepting new clients

Homer Close, Nicholls House, Warwick, Warwickshire, CV34 6TT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008887

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Homer Close, Nicholls House, Warwick, Warwickshire, CV34 6TT

Reviews

5.0 /5 669 Reviews
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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, probate, settlement agreements, family matters and immigration work. Reviews highlight strong technical knowledge, clear guidance, practical advice and efficient handling of time sensitive cases. Clients especially value the team’s friendly, approachable and reassuring manner, alongside prompt communication, professionalism, patience and genuine support. The firm is also consistently described as responsive, thorough and easy to deal with, making complex legal matters feel straightforward and less stressful.

Professional service
Friendly approach
Clear explanations
Prompt responses
Efficient process
Helpful advice
Approachable staff
Stress free
Good communication
Knowledgeable team

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Dasa

Verified
Employment

Very quick and smooth

Very quick and smooth. Very efficient. Very pleasant. 10 out of 10, will definitely recommend.

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Natalie

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Employment

Professional, very friendly

Professional, very friendly and supportive. Did everything I asked. Very easy process. I will recommend.

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anonymous

Verified
Employment

Prompt service. Clear advice.

Prompt service, clear advice, courteous, and the costs were reasonable.

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Will

Verified
Employment

Very informative

Very quick & easy process. Elinor was wonderful in our meeting and I found her to be very informative. Fantastic 5* service, I would certainly recommend. Thank you again!

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Pamela

Verified
Employment

Great support during a difficult time

Elinor was great, very knowledgeable, and really supported me during a difficult time. The process was speedy + smooth - will definitely recommend to family and friends, thank you!

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Other Reviews

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A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

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Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

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Darren

Employment

Darren

Absolutely brilliant irini and kellie are great

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A representative from Poole Alcock LLP responded to this review

Thank you for the positive review, we are glad the team could help.

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Callum

Employment

Callum

The team has so helpful. Everything moved so quickly and was sorted within 2 days. Everything was explained clearly and answered any of the questions i had. Really appreciate there help.

A representative from Poole Alcock LLP responded to this review

Thank you for your review Callum. We are glad the team could assist you efficiently and you were satisfied with the service, we appreciate the positive feedback. Best wishes.

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Mers

Employment

Mers

I needed to find a solicitor for an employment matter. I was recommended Poole Alock by a friend. All the Poole Alcock staff were really friendly and professional, meeting my tight deadlines and offering clear and concise advice.

A representative from Poole Alcock LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 5607 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, probate, settlement agreements, family matters and immigration work. Reviews highlight strong technical knowledge, clear guidance, practical advice and efficient handling of time sensitive cases. Clients especially value the team’s friendly, approachable and reassuring manner, alongside prompt communication, professionalism, patience and genuine support. The firm is also consistently described as responsive, thorough and easy to deal with, making complex legal matters feel straightforward and less stressful.

Professional service
Friendly approach
Clear explanations
Prompt responses
Efficient process
Helpful advice
Approachable staff
Stress free
Good communication
Knowledgeable team

ReviewSolicitors Review List

Profile image of Susan Hurry

Susan Hurry

Verified
Wills, Trusts & Probate

Will Revision

I've used Poole Alcock for over 50 years and wouldn't dream of going anywhere else. They are friendly, patient and answer every question no matter how silly it may be. The advice given is always spot on. Everything is explained clearly and in every day language, not in legalese.

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J Heald

Verified
Wills, Trusts & Probate

Will Renewal

Married and moving time to update my will. Booked online appointment, so no travel or parking. Discussed my wishes and received advice. All very simple and straightforward.

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anonymous

Verified
Housing & Property

Aldermore Remortgage

Chanel provided fast and efficient service to us throughout the process. Faultless.

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anonymous

Verified
Housing & Property

Aldermore Remortgage

Chanel was fantastic throughout the remortgage. She endeavored to do her best and pushed it over the line in no time at all. Very happy!

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Ronald Mott

Verified
Housing & Property

Aldermore Remortgage

Exceptional service provided by Chanel and would highly recommend Poole Alcock for others looking to remortgage

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Other Reviews

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Sara Newson

Sara

A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.

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Robert Farr

Robert

Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

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James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

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Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

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Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

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