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Poole Alcock LLP

5.0 | 46 Reviews 46 Reviews | Work Related Accident Solicitors
5,611 Total Company Reviews info icon Work Related Accident Solicitors | info icon 5,611 Total Company Reviews Work Related Accident Solicitors | info icon 5,611 Total Company Reviews

Building 1 Chalfont Park, Chalfont St Peter, Gerrards Cross, Buckinghamshire, SL9 0BG

01606663989

Accepting new clients

Building 1 Chalfont Park, Chalfont St Peter, Gerrards Cross, Buckinghamshire, SL9 0BG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004423

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Poole Alcock LLP |
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5.0
Excellent
46 Reviews
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

4.9
Excellent
5,611 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15 (Open)
Saturday (Closed)
Sunday (Closed)

Building 1 Chalfont Park, Chalfont St Peter, Gerrards Cross, Buckinghamshire, SL9 0BG

Reviews

5.0 /5 46 Reviews
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    Review Source

    Rating

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    Clients say

    Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.

    Friendly staff
    Clear explanations
    Fast service
    Efficient process
    Prompt communication
    Knowledgeable team
    Helpful advice
    Smooth process
    Trustworthy solicitors
    Reassuring support

    ReviewSolicitors Review List

    Profile image of Anonymous

    Anonymous

    Verified
    Personal Injury

    Good advise throughout

    Great result, knowledgeable throughout the case and gave good/ accurate advise.

    Solicitors tagged in
    this review

    legal expert Georgina Coppenhall Georgina Coppenhall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Many thanks for taking the time to complete the questionnaire and leave a great 5 star review, we really appreciate it. We are glad that you had a great result and received good & accurate advice throughout the case. We hope to work with you again, very best wishes from all the team.

    0
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    Profile image of Lucy Chan

    Lucy Chan

    Verified
    Personal Injury

    Couldn’t recommend Georgina and her team more!

    My case has been ongoing since March 2024 and throughout the entire case she has been professional, thorough and supportive. Her communication when explaining the process has been amazing and they could not have been more helpful. Thank you again for all your hard work!

    Solicitors tagged in
    this review

    legal expert Georgina Coppenhall Georgina Coppenhall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful feedback Lucy. We're so pleased to hear that you felt supported throughout your case and that our professionalism, thoroughness, and communication made a positive difference during what can often be a challenging process. Your kind words mean a great deal, and we'll be sure to pass them on. Thank you for placing your trust in us, and we wish you all the very best.

    0
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    Profile image of Nathan Barlow

    Nathan Barlow

    Verified
    Personal Injury

    Fantastic Solicitors, fantastic service!

    We used Poole Alcock for a claim after my elderly grandma was injured as a result of being hit by a door in a shopping precinct. My nan is 90 and was quite worried about the scale of making a claim. From the very first telephone conversation she was put at ease which was great and gave her confidence that she was doing the right thing. Along the way there were delays from external organisations with replies and results but Georgina and her team consistently pushed for answers and replies and kept us up to date regularly with what was happening and how they were getting on. Even if there was nothing really new to report they always made contact which gave the assurance everything was under control. In the end we reached a really positive conclusion to our case and couldn't be happier with the end result or the service. I highly recommend them.

    Solicitors tagged in
    this review

    legal expert Georgina Coppenhall Georgina Coppenhall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for sharing your experience Nathan. We're delighted to hear that your grandmother felt supported and reassured from the very first conversation. We understand how daunting making a claim can be, especially after an injury, and we're pleased that our team was able to put her at ease and guide her through the process with confidence and care. We appreciate your kind words and wish your nan all the very best.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Personal Injury

    Personal injury claim : from RTA

    This review covers a personal injury claim for my daughter, who was knocked over by a car. I spent some time selecting Poole Alcock, based on reviews. On completion of the 10 month process, including recovery, I can confirm that they are a wise choice to represent your potential claim. I was guided by Georgina Coppenhall, who was helpful, supportive and spent time explaining the process. Given the time claims such as this take, it is important to keep an electronic diary of events, evidence and costs, understand the next steps and be clear on the fair final claim that you deserve, any insurer will try offers below your expectation. Georgina has plenty of experience and will guide you accordingly.

    Solicitors tagged in
    this review

    legal expert Georgina Coppenhall Georgina Coppenhall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    We're very happy to hear that you were pleased with the service provided throughout your daughter's personal injury claim. It's wonderful to know that Georgina was supportive, helpful, and guided you through the process with care and professionalism. We appreciate your kind recommendation and are grateful that you chose Poole Alcock to assist you during what must have been a challenging time. We wish your daughter all the very best in her continued recovery.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Emma

    Emma

    Verified
    Personal Injury

    Wonderful experience

    I recently won an injury case backed by Poole Alcock. They dealt with my case in a calm, confident and professional manner. I was reassured, communicated with consistently and made to feel like a priority. 10/10 experience.

    Solicitors tagged in
    this review

    legal expert Georgina Coppenhall Georgina Coppenhall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Emma, thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with Poole Alcock. We understand that pursuing an injury claim can be a stressful and uncertain time, so it's fantastic to know that our team handled your case in a calm, confident, and professional manner. Keeping clients informed, providing reassurance, and ensuring they feel supported throughout the process are all priorities for us. We're especially pleased that you felt like a valued priority and that the outcome met your expectations. Thank you for your kind words and your 10/10 rating – it is greatly appreciated.

    0
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    Other Reviews

    Profile image of Christine

    Christine

    Personal Injury

    Christine

    Helpful advice and excellent service

    1
    Collected on: Google collection source logo
    Profile image of Matt Brooks

    Matt Brooks

    Matt

    After having been unceremoniously and fairly traumatically knocked off my bike by a careless driver, based on word of mouth recommendation, I spoke to Anna Burns in the Poole Alcock Nantwich office for advice as to what the implications were for me - I was fairly shaken and the damage to my bike was catastrophic. The advice and service I received were not only very useful and on point, but extremely reassuring and ultimately I got precisely what I wanted/needed - can't recommend them and Anna highly enough.

    Thank you Matt

    0
    Collected on: Google collection source logo
    Profile image of Matt

    Matt

    Personal Injury

    Matt Brooks

    After having been unceremoniously and fairly traumatically knocked off my bike by a careless driver, based on word of mouth recommendation, I spoke to Anna Burns in the Poole Alcock Nantwich office for advice as to what the implications were for me - I was fairly shaken and the damage to my bike was catastrophic. The advice and service I received were not only very useful and on point, but extremely reassuring and ultimately I got precisely what I wanted/needed - can't recommend them and Anna highly enough.

    A representative from Poole Alcock LLP responded to this review

    Thank you Matt

    0
    Collected on: Google collection source logo

    Reviews

    4.9 /5 5611 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.

      Friendly staff
      Clear explanations
      Fast service
      Efficient process
      Prompt communication
      Knowledgeable team
      Helpful advice
      Smooth process
      Trustworthy solicitors
      Reassuring support

      ReviewSolicitors Review List

      Profile image of anonymous

      anonymous

      Smooth sailing all the way

      Very pleased with the service provided by Poole Alcock, especially the care that Irini Shouman took in explaining all the legal paperwork. Highly recommended,

      Solicitors tagged in
      this review

      legal expert Irini Shouman Irini Shouman
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Kaymen Lewis Johnson

      Kaymen Lewis Johnson

      Verified
      Housing & Property

      Aldermore Remortgage

      Nothing was too much trouble for Chanel during the remortgage. Great communication and was always available on the phone when I needed my questions answered.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Chanel Donaldson Chanel Donaldson
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you Kaymen for your kind review. We’re delighted to hear that Chanel made your remortgage process as smooth as possible. Providing clear communication, being readily available to answer questions, and offering supportive service throughout are all things she takes great pride in. We appreciate your feedback and wish you all the best for the future.

      0
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      Profile image of Andrew Lewis

      Andrew Lewis

      Verified
      Housing & Property

      Aldermore Remortgage

      Chanel and the team were excellent throughout the process. Communication was consistently good, and Chanel was always happy to take my calls and answer any questions. At very short notice, she arranged for me to meet with a colleague to sign some documentation, as I was unable to arrange this through my local solicitors. Although this was a slightly stressful situation, I couldn’t fault Chanel and the team for their prompt response and willingness to help. The mortgage completion itself was handled efficiently and without any unnecessary stress, which was greatly appreciated. Money transfer was efficient and without issue Overall, I would happily rate the solicitors and the service provided 5 stars. I would have no hesitation in recommending your services to others. Thank you again to Chanel and the team for all their hard work.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Chanel Donaldson Chanel Donaldson
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for taking the time to leave such a wonderful review Andrew. We’re delighted to hear that Chanel and the team provided excellent service throughout your remortgage and kept you well informed every step of the way. It’s especially pleasing to know that Chanel was always available to answer your questions and was able to quickly arrange for a colleague to assist with the signing of your documentation at short notice. We understand how important flexibility and support can be during a transaction, and we’re glad we could help make the process easier for you. We greatly appreciate your feedback and wish you all the very best for the future.

      0
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      Profile image of Susan Hurry

      Susan Hurry

      Verified
      Wills, Trusts & Probate

      Will Revision

      I've used Poole Alcock for over 50 years and wouldn't dream of going anywhere else. They are friendly, patient and answer every question no matter how silly it may be. The advice given is always spot on. Everything is explained clearly and in every day language, not in legalese.

      Solicitors tagged in
      this review

      legal expert Charles Smalley Charles Smalley
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Susan thank you for your fantastic review and for placing your trust in Poole Alcock for over 50 years. We are truly honoured by your loyalty and continued confidence in our firm. It’s lovely to hear that you value our friendly and patient approach, and that our team has always taken the time to answer your questions and provide clear, practical advice. We strongly believe that legal matters should be explained in plain, straightforward language, so it’s especially rewarding to know that this has made a positive difference to your experience over the years. Your kind words mean a great deal to us. Thank you again for your continued support.

      0
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      Profile image of J Heald

      J Heald

      Verified
      Wills, Trusts & Probate

      Will Renewal

      Married and moving time to update my will. Booked online appointment, so no travel or parking. Discussed my wishes and received advice. All very simple and straightforward.

      Legal experts tagged in
      this review

      legal expert Daisy Mason Daisy Mason
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for the great 5 star review and congratulations on your marriage. We’re delighted to hear that updating your will was a simple and straightforward process. It’s great to know that the online appointment made things more convenient for you, and that you found the advice clear and helpful in discussing your wishes. Making legal matters accessible and easy to understand is something we always strive for. Thank you for choosing Poole Alcock. We wish you both every happiness for the future.

      0
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      Other Reviews

      Profile image of Sara Newson

      Sara Newson

      Sara

      A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.

      0
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      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

      0
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      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
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      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
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      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
      Collected on: Google collection source logo

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