Poole Alcock LLP logo

Poole Alcock LLP

5.0 | 1336 Reviews 1,336 Reviews | Contact Proceedings
5,611 Total Company Reviews info icon Contact Proceedings | info icon 5,611 Total Company Reviews Contact Proceedings | info icon 5,611 Total Company Reviews

pinnacle, 15th 16th 17th & 18th floors, 67 Albion Street, Leeds, West Yorkshire, LS1 5AA

01606663989

Accepting new clients

pinnacle, 15th 16th 17th & 18th floors, 67 Albion Street, Leeds, West Yorkshire, LS1 5AA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004403

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs

In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.
5.0
Excellent
1,336 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

4.9
Excellent
5,611 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15 (Open)
Saturday (Closed)
Sunday (Closed)

pinnacle, 15th 16th 17th & 18th floors, 67 Albion Street, Leeds, West Yorkshire, LS1 5AA

Reviews

5.0 /5 1336 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.

    Friendly staff
    Clear explanations
    Fast service
    Efficient process
    Prompt communication
    Knowledgeable team
    Helpful advice
    Smooth process
    Trustworthy solicitors
    Reassuring support

    ReviewSolicitors Review List

    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Absolute gratitude

    I am satisfied and I would absolutely recommend Helen, in fact I have already done so. I have absolute gratitude and Helen was wonderful, helpful, understanding and honest.

    Solicitors tagged in
    this review

    legal expert Helen Stoller Helen Stoller
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful review. We're delighted to hear that Helen provided such helpful, honest and understanding support. Your recommendation means a great deal to us, and we're especially grateful that you have already recommended her to others.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Absolutely recommend

    I was very satisfied and would absolutely recommend Kelly. Kelly has provided me with concise correspondence outlining what I need to do and I feel a lot more in the picture about things now and that is down to Kelly.

    Solicitors tagged in
    this review

    legal expert Kelly Hall Kelly Hall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your kind review. We are glad to hear that Kelly provided clear and concise communication throughout, helping you feel fully informed and supported. Your recommendation is greatly appreciated, and we thank you for choosing Poole Alcock.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Relatable

    Kelly was great and very easy to talk to, I found her to be relatable and I would recommend her.

    Solicitors tagged in
    this review

    legal expert Kelly Hall Kelly Hall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Many thanks for completing the questionnaire, we are very pleased that you found Kelly to be very easy to talk and relatable and really happy that you will be recommending her.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Really helpful

    Chloe was really helpful and I was very satisfied with the advice I received. This is my first experience with this sort of thing and Chloe was great.

    Solicitors tagged in
    this review

    legal expert Chloe Burgis Chloe Burgis
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your kind review. Its great to hear that Chloe was able to provide helpful advice and make your first experience of this process a positive one. Your feedback is greatly appreciated, and we thank you for choosing Poole Alcock.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Top notch

    Helen was top notch. Her help was terrific and I'm grateful for the notes and the guides that were provided after our very first meeting, they were very helpful. It has given me the confidence I need for the next steps, I know where I stand and what I can and can't do.

    Solicitors tagged in
    this review

    legal expert Helen Stoller Helen Stoller
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    We are delighted to hear that Helen provided such valuable support and guidance. It's especially pleasing to know that the notes and guides shared after your initial meeting helped give you clarity and confidence about the next steps. We greatly appreciate your kind feedback and thank you for choosing Poole Alcock.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of JOHN JAMES BARBER

    JOHN JAMES BARBER

    Family Law

    JOHN JAMES BARBER

    Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

    Legal experts tagged in
    this review

    legal expert Erin Goldstraw Erin Goldstraw
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

    0
    Collected on: Estas collection source logo
    Profile image of Parim

    Parim

    Family Law

    Parim

    The best service i ever had! Highly recommended!

    Solicitors tagged in
    this review

    legal expert Tim Edgeley Tim Edgeley
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Hi Parim - thank you so much for the great feedback it has made our day ! We are delighted that you will recommend us and that it has been the best service you have ever had. We appreciate you taking the time to complete the questionnaire and hope to work with you again. Very best wishes moving forward.

    1
    Collected on: Google collection source logo
    Profile image of Richard King

    Richard King

    Richard

    I was given detailed, clear, and very helpful advice relating to a family matter. All communications have been timely and professional, and everyone I spoke to was very helpful and friendly. I would highly recommend

    Thank you for taking the time to review your experience with our Family Law team, Richard.

    0
    Collected on: Google collection source logo
    Profile image of Peter

    Peter

    Family Law

    Peter

    Very easy to speak with and arrange an appointment. Friendly and helpful staff. Needed some advice and got just what i needed from a lovely and brilliant solicitor called Rose. Fantastic and would definitely recommend

    Legal experts tagged in
    this review

    legal expert Rosemary Taylor Rosemary Taylor
    Reply by profile image of Jo Hughes

    Jo Hughes

    Hi Peter thank you so much for this lovely review, Rose will be Thrilled. We hope to work with you again in the future.

    0
    Collected on: Google collection source logo
    Profile image of thomas

    thomas

    Family Law

    thomas

    Just want to say to Chloe podmore what amazing solisiters if anyone needs help poole alcock solisiters are the best to get help thank you so much

    Legal experts tagged in
    this review

    legal expert Family Law Team Family Law Team

    A representative from Poole Alcock LLP responded to this review

    Thank you, Thomas, for your excellent review of Chloe.

    0
    Collected on: Google collection source logo

    Reviews

    4.9 /5 5611 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.

      Friendly staff
      Clear explanations
      Fast service
      Efficient process
      Prompt communication
      Knowledgeable team
      Helpful advice
      Smooth process
      Trustworthy solicitors
      Reassuring support

      ReviewSolicitors Review List

      Profile image of anonymous

      anonymous

      Smooth sailing all the way

      Very pleased with the service provided by Poole Alcock, especially the care that Irini Shouman took in explaining all the legal paperwork. Highly recommended,

      Solicitors tagged in
      this review

      legal expert Irini Shouman Irini Shouman
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Kaymen Lewis Johnson

      Kaymen Lewis Johnson

      Verified
      Housing & Property

      Aldermore Remortgage

      Nothing was too much trouble for Chanel during the remortgage. Great communication and was always available on the phone when I needed my questions answered.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Chanel Donaldson Chanel Donaldson
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you Kaymen for your kind review. We’re delighted to hear that Chanel made your remortgage process as smooth as possible. Providing clear communication, being readily available to answer questions, and offering supportive service throughout are all things she takes great pride in. We appreciate your feedback and wish you all the best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Andrew Lewis

      Andrew Lewis

      Verified
      Housing & Property

      Aldermore Remortgage

      Chanel and the team were excellent throughout the process. Communication was consistently good, and Chanel was always happy to take my calls and answer any questions. At very short notice, she arranged for me to meet with a colleague to sign some documentation, as I was unable to arrange this through my local solicitors. Although this was a slightly stressful situation, I couldn’t fault Chanel and the team for their prompt response and willingness to help. The mortgage completion itself was handled efficiently and without any unnecessary stress, which was greatly appreciated. Money transfer was efficient and without issue Overall, I would happily rate the solicitors and the service provided 5 stars. I would have no hesitation in recommending your services to others. Thank you again to Chanel and the team for all their hard work.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Chanel Donaldson Chanel Donaldson
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for taking the time to leave such a wonderful review Andrew. We’re delighted to hear that Chanel and the team provided excellent service throughout your remortgage and kept you well informed every step of the way. It’s especially pleasing to know that Chanel was always available to answer your questions and was able to quickly arrange for a colleague to assist with the signing of your documentation at short notice. We understand how important flexibility and support can be during a transaction, and we’re glad we could help make the process easier for you. We greatly appreciate your feedback and wish you all the very best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Susan Hurry

      Susan Hurry

      Verified
      Wills, Trusts & Probate

      Will Revision

      I've used Poole Alcock for over 50 years and wouldn't dream of going anywhere else. They are friendly, patient and answer every question no matter how silly it may be. The advice given is always spot on. Everything is explained clearly and in every day language, not in legalese.

      Solicitors tagged in
      this review

      legal expert Charles Smalley Charles Smalley
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Susan thank you for your fantastic review and for placing your trust in Poole Alcock for over 50 years. We are truly honoured by your loyalty and continued confidence in our firm. It’s lovely to hear that you value our friendly and patient approach, and that our team has always taken the time to answer your questions and provide clear, practical advice. We strongly believe that legal matters should be explained in plain, straightforward language, so it’s especially rewarding to know that this has made a positive difference to your experience over the years. Your kind words mean a great deal to us. Thank you again for your continued support.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of J Heald

      J Heald

      Verified
      Wills, Trusts & Probate

      Will Renewal

      Married and moving time to update my will. Booked online appointment, so no travel or parking. Discussed my wishes and received advice. All very simple and straightforward.

      Legal experts tagged in
      this review

      legal expert Daisy Mason Daisy Mason
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for the great 5 star review and congratulations on your marriage. We’re delighted to hear that updating your will was a simple and straightforward process. It’s great to know that the online appointment made things more convenient for you, and that you found the advice clear and helpful in discussing your wishes. Making legal matters accessible and easy to understand is something we always strive for. Thank you for choosing Poole Alcock. We wish you both every happiness for the future.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Sara Newson

      Sara Newson

      Sara

      A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.

      0
      Collected on: Google collection source logo
      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

      0
      Collected on: Google collection source logo
      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
      Collected on: Estas collection source logo
      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
      Collected on: Google collection source logo

      Can This Law Firm Assist You?

      Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

      Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

      See availability
      Check expertise
      Estimate Costs
      Clear