anonymous
This review was submitted by a verified client of Poole Alcock LLP.
Aldermore Remortgage
Chanel provided fast and efficient service to us throughout the process. Faultless.
1 Mann Island, Liverpool, Merseyside, L3 1BP
Accepting new clients
1 Mann Island, Liverpool, Merseyside, L3 1BP
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004408
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | |
| Friday | 09:00–17:15 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
1 Mann Island, Liverpool, Merseyside, L3 1BP
What clients say about Poole Alcock LLP
Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel provided fast and efficient service to us throughout the process. Faultless.
This review was submitted by a verified client of Poole Alcock LLP.
Alison provided a very professional and timely service. She was always there to chase us up if she needed anything from us.
This review was submitted by a verified client of Poole Alcock LLP.
Millie was fantastic. I was waiting for a Title Split before I could complete and it left us with 9 days to get the mortgage completed which she did. She was clear about all the things needed to be done and expedited my case so she could get the job done. I cannot fault Millie or Poole Alcock the service was A plus!!
This review was submitted by a verified client of Poole Alcock LLP.
Excellent communication and efficiency Aldermore Remortgage from Millie. Happy with service provided on this file.
This review was submitted by a verified client of Poole Alcock LLP.
I received an initial call at the beginning of the transaction and was advised that the case would be in a position to complete rather quickly. Any delays were caused by my clients solicitors not yourselves. Very good service, I was kept updated and calls were answered and dealt with each time I called to check on progression.
The service I received from Poole Alcock was excellent, making my experience of buying a house less stressful than I had anticipated.
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We used Poole Alcock for both the sale of of our previous home and the purchase of our forever one. I wouldn't hesitate to recommend them to anybody requiring conveyancing for property sales or purchase. Their service was exemplary on both occasions from start to finish. Glad we used them.
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James our solicitor helped us buy our home & then the freehold. Broke everything down for us to understand & his assistant was brilliant too
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After a false start where I tried to use the existing 'family' solicitor, I felt it necessary to do a little research before awarding the work to another Solicitor. Having spoken with several local firms, Nicky Armstrong at Poole Alcock (Nantwich) immediately gave me the confidence I was looking for. We engaged Poole Alcock and have been delighted with their - and in particular Nicky Armstrong's - performance in negotiating a commercial land contract.
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What clients say about Poole Alcock LLP
Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.
Very pleased with the service provided by Poole Alcock, especially the care that Irini Shouman took in explaining all the legal paperwork. Highly recommended,
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This review was submitted by a verified client of Poole Alcock LLP.
Nothing was too much trouble for Chanel during the remortgage. Great communication and was always available on the phone when I needed my questions answered.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel and the team were excellent throughout the process. Communication was consistently good, and Chanel was always happy to take my calls and answer any questions. At very short notice, she arranged for me to meet with a colleague to sign some documentation, as I was unable to arrange this through my local solicitors. Although this was a slightly stressful situation, I couldn’t fault Chanel and the team for their prompt response and willingness to help. The mortgage completion itself was handled efficiently and without any unnecessary stress, which was greatly appreciated. Money transfer was efficient and without issue Overall, I would happily rate the solicitors and the service provided 5 stars. I would have no hesitation in recommending your services to others. Thank you again to Chanel and the team for all their hard work.
This review was submitted by a verified client of Poole Alcock LLP.
I've used Poole Alcock for over 50 years and wouldn't dream of going anywhere else. They are friendly, patient and answer every question no matter how silly it may be. The advice given is always spot on. Everything is explained clearly and in every day language, not in legalese.
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This review was submitted by a verified client of Poole Alcock LLP.
Married and moving time to update my will. Booked online appointment, so no travel or parking. Discussed my wishes and received advice. All very simple and straightforward.
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A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.
Emily Brown and her team were great and super helpful throughout the whole conveyancing process.
Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.
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The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!
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Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
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