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Poole Alcock LLP

4.9 | 1424 Reviews 1,424 Reviews | Option agreements and conditional contracts
5,561 Total Company Reviews info icon Option agreements and conditional contracts | info icon 5,561 Total Company Reviews Option agreements and conditional contracts | info icon 5,561 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

01606663989

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP |
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4.9
Excellent
1,424 Reviews
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

4.8
Excellent
5,561 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Meet the team of Poole Alcock LLP

Lucy Appleyard

Lucy Appleyard

New Enquiries Assistant

5.0 1
Gill Mealor

Gill Mealor

Chartered Legal Executive - Associate

5.0 14
Jackie Bowyer

Jackie Bowyer

New Enquiries Assistant

5.0 3
Duane Longworth

Duane Longworth

New Enquiries Assistant

4.9 15
Cherry Riddlesdin

Cherry Riddlesdin

Partner - Head of Conveyancing

5.0 2
Alisha Kirkham

Alisha Kirkham

Solicitor - Real Estate

4.9 23
Mollie Martin

Mollie Martin

New Enquiries Assistant

4.9 13
Sophie Hancock

Sophie Hancock

Enquiries Assistant

5.0 5
Amber Swales

Amber Swales

New Enquiries Assistant

5.0 4
Eve Bright

Eve Bright

New Enquiries Manager

5.0 256
Kate Heath

Kate Heath

Partner in Residential Conveyancing

4.9 120
Georgina Emery

Georgina Emery

Enquiries Assistant

5.0 84

Meet the team of Poole Alcock LLP

Eve Bright

Eve Bright

New Enquiries Manager

5.0 256
Helen Stoller

Helen Stoller

Partner in Divorce & Family Law

5.0 141
Kate Heath

Kate Heath

Partner in Residential Conveyancing

4.9 120
Rosemary Taylor

Rosemary Taylor

Associate Solicitor

5.0 98
Jane Jacques

Jane Jacques

Partner in Divorce & Family Law

5.0 90
Georgina Emery

Georgina Emery

Enquiries Assistant

5.0 84
Chanel Donaldson

Chanel Donaldson

Secured Lending Case Handler

5.0 55
Sarah-Jane Dunhill

Sarah-Jane Dunhill

Partner and Head of Civil Litigation

5.0 47
Cheryl Cooper

Cheryl Cooper

Senior Family Law Case Handler

5.0 28
Sabirah Ali

Sabirah Ali

Solicitor

5.0 27
Alisha Kirkham

Alisha Kirkham

Solicitor - Real Estate

4.9 23
Harry Buxton

Harry Buxton

Secured Lending Case Handler

5.0 18
Millie Hodgkinson

Millie Hodgkinson

Secured Lending Case Handler

5.0 15
Duane Longworth

Duane Longworth

New Enquiries Assistant

4.9 15
Grace Wood

Grace Wood

Trainee Solicitor

5.0 14
Gill Mealor

Gill Mealor

Chartered Legal Executive - Associate

5.0 14
Mollie Martin

Mollie Martin

New Enquiries Assistant

4.9 13
Stephanie Phennah

Stephanie Phennah

Solicitor

5.0 13
Kate Masnyk

Kate Masnyk

Solicitor

5.0 13
Scott Harding

Scott Harding

Deputy Managing Partner

5.0 13
Kelly Hall

Kelly Hall

Solicitor

5.0 7
Lexie Caulfield

Lexie Caulfield

New Enquiries Assistant

5.0 6
Sophie Hancock

Sophie Hancock

Enquiries Assistant

5.0 5
Amber Swales

Amber Swales

New Enquiries Assistant

5.0 4
Jackie Bowyer

Jackie Bowyer

New Enquiries Assistant

5.0 3
Cherry Riddlesdin

Cherry Riddlesdin

Partner - Head of Conveyancing

5.0 2
Emily Brown

Emily Brown

Solicitor

5.0 2
Lucy Appleyard

Lucy Appleyard

New Enquiries Assistant

5.0 1
Marsha Pearson

Marsha Pearson

Partner

5.0 1
Megan Noone

Megan Noone

Client Onboarding Team Leader

5.0 1
Erin Ball

Erin Ball

Personal Assistant

0.0 0
Alex Lonsdale

Alex Lonsdale

Digital Marketing Assistant

0.0 0
Nicola Powell

Nicola Powell

Secured Lending Administrator

0.0 0
Faye Nancarrow

Faye Nancarrow

Solicitor

0.0 0
Megan Barnett

Megan Barnett

Trainee Solicitor

0.0 0
Elle Machin

Elle Machin

Trainee Solicitor

0.0 0
Jo Hughes

Jo Hughes

Receptionist

0.0 0

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

4.9 /5 1424 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm’s expertise in residential conveyancing, remortgages, wills, LPAs, probate, settlement agreements, employment and family matters. Reviews consistently highlight quick turnaround, strong technical knowledge and practical, plain-English advice. Clients particularly value the team’s prompt communication, clear explanations, professionalism, efficiency and ability to keep matters moving. The firm is also described as friendly, approachable, reassuring and empathetic, with staff who are supportive, patient and responsive, helping to reduce stress and build confidence throughout the process.

    Professional service
    Clear communication
    Quick responses
    Friendly staff
    Efficient process
    Helpful advice
    Knowledgeable team
    Approachable solicitors
    Stress free
    Great updates

    ReviewSolicitors Review List

    Profile image of Sabina Marciniak

    Sabina Marciniak

    Verified
    Housing & Property

    Aldermore Remortgage

    Olivia was quick, efficient and professional from start to finish. She kept me updated at every stage, dealt with everything promptly and made the whole remortgage process smooth and stress-free.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Olivia Mayer Olivia Mayer
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful 5-star review Sabina. We are delighted to hear that Olivia provided such quick, efficient, and professional service throughout your remortgage. Keeping clients informed and making the process as smooth and stress-free as possible is always our aim, and we are pleased Olivia was able to achieve this for you. Thank you for your recommendation and for choosing Poole Alcock. We wish you all the best for the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Housing & Property

    Aldermore Remortgage

    Our remortgage handled by Olivia was faultless. She was very quick with communication and always very helpful when explaining things throughout.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Olivia Mayer Olivia Mayer
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your fantastic 5-star review. We are delighted to hear that Olivia handled your remortgage so seamlessly and that her communication was quick, helpful, and clear throughout the process. Keeping our clients informed and making complex matters easy to understand is something we pride ourselves on, so it's wonderful to know Olivia delivered this for you. Thank you for choosing Poole Alcock, and we wish you all the very best for the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anjam Malik

    Anjam Malik

    Verified
    Housing & Property

    Aldermore Remortgage

    Olivia has provided the most fantastic, friendly and prompt service throughout multiple matters that she has handled for our company.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Olivia Mayer Olivia Mayer
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Anjam thank you for taking the time to complete the questionnaire and leave such a great 5 star review. . We are very happy that Olivia has provided such fantastic, friendly, and prompt service across the various matters she has handled for your company. Delivering clear communication and efficient support is something we pride ourselves on, and it’s great to know Olivia has consistently met your expectations. We truly appreciate your trust in Poole Alcock and look forward to assisting you again in the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of james Kevin Love

    james Kevin Love

    Verified
    Housing & Property

    Aldermore Remortgage

    Chanel has dealt with many remortgages for my company and is always reliable, friendly on each time and is able to communicate promptly.

    Legal experts tagged in
    this review

    legal expert Chanel Donaldson Chanel Donaldson
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your lovely review James . We’re delighted to hear that Chanel has consistently provided a reliable, friendly, and prompt service with your remortgages. We truly appreciate your continued trust in Poole Alcock and look forward to working with you again in the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Mahdiar Mazidabadi

    Mahdiar Mazidabadi

    Verified
    Housing & Property

    Aldermore Remortgage

    Chanel was very impressive during the remortgage. Always answered calls and promptly responded to emails.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Chanel Donaldson Chanel Donaldson
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    We’re happy to hear that Chanel made your remortgage experience a positive one Mahdiar. Providing prompt communication and being available when clients need us is so important, and we’re pleased Chanel delivered that for you. Thank you for choosing Poole Alcock.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Robert Farr

    Robert Farr

    Robert

    Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

    0
    Collected on: Google collection source logo
    Profile image of James Davies

    James Davies

    Housing & Property

    James

    Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

    0
    Collected on: Google collection source logo
    Profile image of Megan Grant

    Megan Grant

    Housing & Property

    Megan Grant

    The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

    0
    Collected on: Estas collection source logo
    Profile image of Charl Nicole

    Charl Nicole

    Housing & Property

    Charl

    Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

    0
    Collected on: Google collection source logo
    Profile image of Irene Anderson

    Irene Anderson

    Housing & Property

    Irene Anderson

    Conveyance went smoothly with no hitches.

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    0
    Collected on: Estas collection source logo

    Reviews

    4.8 /5 5561 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s expertise in residential conveyancing, remortgages, wills, LPAs, probate, settlement agreements, employment and family matters. Reviews consistently highlight quick turnaround, strong technical knowledge and practical, plain-English advice. Clients particularly value the team’s prompt communication, clear explanations, professionalism, efficiency and ability to keep matters moving. The firm is also described as friendly, approachable, reassuring and empathetic, with staff who are supportive, patient and responsive, helping to reduce stress and build confidence throughout the process.

      Professional service
      Clear communication
      Quick responses
      Friendly staff
      Efficient process
      Helpful advice
      Knowledgeable team
      Approachable solicitors
      Stress free
      Great updates

      ReviewSolicitors Review List

      Profile image of Raju

      Raju

      Good solicitor Noor bhai immigration

      I would like to thank Mr Noor Mohammad (Noor bhai) from Tai Solicitors, 229 Aston Lane. He helped me with mv UK visa application and it was GRANTED Alhamdulillah. He was very supportive when my passport was held by Home 0ffice. Always answering calls and explaining everything clearly. Highly recommend Taj Solicitors for immigration cases

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sabina Marciniak

      Sabina Marciniak

      Verified
      Housing & Property

      Aldermore Remortgage

      Olivia was quick, efficient and professional from start to finish. She kept me updated at every stage, dealt with everything promptly and made the whole remortgage process smooth and stress-free.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Olivia Mayer Olivia Mayer
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful 5-star review Sabina. We are delighted to hear that Olivia provided such quick, efficient, and professional service throughout your remortgage. Keeping clients informed and making the process as smooth and stress-free as possible is always our aim, and we are pleased Olivia was able to achieve this for you. Thank you for your recommendation and for choosing Poole Alcock. We wish you all the best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Housing & Property

      Aldermore Remortgage

      Our remortgage handled by Olivia was faultless. She was very quick with communication and always very helpful when explaining things throughout.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Olivia Mayer Olivia Mayer
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your fantastic 5-star review. We are delighted to hear that Olivia handled your remortgage so seamlessly and that her communication was quick, helpful, and clear throughout the process. Keeping our clients informed and making complex matters easy to understand is something we pride ourselves on, so it's wonderful to know Olivia delivered this for you. Thank you for choosing Poole Alcock, and we wish you all the very best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anjam Malik

      Anjam Malik

      Verified
      Housing & Property

      Aldermore Remortgage

      Olivia has provided the most fantastic, friendly and prompt service throughout multiple matters that she has handled for our company.

      Legal experts tagged in
      this review

      legal expert Lisa Potts Lisa Potts
      legal expert Olivia Mayer Olivia Mayer
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Anjam thank you for taking the time to complete the questionnaire and leave such a great 5 star review. . We are very happy that Olivia has provided such fantastic, friendly, and prompt service across the various matters she has handled for your company. Delivering clear communication and efficient support is something we pride ourselves on, and it’s great to know Olivia has consistently met your expectations. We truly appreciate your trust in Poole Alcock and look forward to assisting you again in the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of james Kevin Love

      james Kevin Love

      Verified
      Housing & Property

      Aldermore Remortgage

      Chanel has dealt with many remortgages for my company and is always reliable, friendly on each time and is able to communicate promptly.

      Legal experts tagged in
      this review

      legal expert Chanel Donaldson Chanel Donaldson
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your lovely review James . We’re delighted to hear that Chanel has consistently provided a reliable, friendly, and prompt service with your remortgages. We truly appreciate your continued trust in Poole Alcock and look forward to working with you again in the future.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

      0
      Collected on: Google collection source logo
      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
      Collected on: Estas collection source logo
      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Irene Anderson

      Irene Anderson

      Housing & Property

      Irene Anderson

      Conveyance went smoothly with no hitches.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      0
      Collected on: Estas collection source logo

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