Poole Alcock LLP logo

Poole Alcock LLP

4.9 | 1434 Reviews 1,434 Reviews | Housing & Property
5,579 Total Company Reviews info icon Housing & Property | info icon 5,579 Total Company Reviews Housing & Property | info icon 5,579 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

4.9 /5 1434 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, probate, settlement agreements, family matters and immigration work. Reviews highlight strong technical knowledge, clear guidance, practical advice and efficient handling of time sensitive cases. Clients especially value the team’s friendly, approachable and reassuring manner, alongside prompt communication, professionalism, patience and genuine support. The firm is also consistently described as responsive, thorough and easy to deal with, making complex legal matters feel straightforward and less stressful.

Professional service
Friendly approach
Clear explanations
Prompt responses
Efficient process
Helpful advice
Approachable staff
Stress free
Good communication
Knowledgeable team

ReviewSolicitors Review List

Profile image of Megan Hayward

Megan Hayward

Verified
Housing & Property

Massive thank you

Massive thank you, you have been amazing! I will miss speaking with you now we have completed and will be intouch if I need anything in the future. I have already recommended others to you

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sandra Spear

Sandra Spear

Verified
Housing & Property

Excellent customer service

Very friendly and knowledgeable. Explained the process really well.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Sandra for the great 5 star review. We are very happy that you have enjoyed excellent customer service and found Eve to be friendly and knowledgeable explaining the process really well. We will pass on your very kind words and hope to work with you again.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jason

Jason

Verified
Commercial Law

Independent legal advice on property purchase

Meeting with Jamie. Two directors with independent meetings. Very happy with the advice, clear and constructive which enabled us to make informed decisions.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Jason thank you for taking the time to complete the questionnaire and leave such a great 5 star review. We're very happy to hear that Jamie provided clear, constructive advice and helped both directors make informed decisions. We appreciate your feedback and thank you for choosing Poole Alcock.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sabina Marciniak

Sabina Marciniak

Verified
Housing & Property

Aldermore Remortgage

Olivia was quick, efficient and professional from start to finish. She kept me updated at every stage, dealt with everything promptly and made the whole remortgage process smooth and stress-free.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful 5-star review Sabina. We are delighted to hear that Olivia provided such quick, efficient, and professional service throughout your remortgage. Keeping clients informed and making the process as smooth and stress-free as possible is always our aim, and we are pleased Olivia was able to achieve this for you. Thank you for your recommendation and for choosing Poole Alcock. We wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

Our remortgage handled by Olivia was faultless. She was very quick with communication and always very helpful when explaining things throughout.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic 5-star review. We are delighted to hear that Olivia handled your remortgage so seamlessly and that her communication was quick, helpful, and clear throughout the process. Keeping our clients informed and making complex matters easy to understand is something we pride ourselves on, so it's wonderful to know Olivia delivered this for you. Thank you for choosing Poole Alcock, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Sara Newson

Sara Newson

Sara

A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.

0
Collected on: Google collection source logo
Profile image of Robert Farr

Robert Farr

Robert

Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

0
Collected on: Google collection source logo
Profile image of James Davies

James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Megan Grant

Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

0
Collected on: Estas collection source logo
Profile image of Charl Nicole

Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

0
Collected on: Google collection source logo

Reviews

4.9 /5 5579 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, probate, settlement agreements, family matters and immigration work. Reviews highlight strong technical knowledge, clear guidance, practical advice and efficient handling of time sensitive cases. Clients especially value the team’s friendly, approachable and reassuring manner, alongside prompt communication, professionalism, patience and genuine support. The firm is also consistently described as responsive, thorough and easy to deal with, making complex legal matters feel straightforward and less stressful.

Professional service
Friendly approach
Clear explanations
Prompt responses
Efficient process
Helpful advice
Approachable staff
Stress free
Good communication
Knowledgeable team

ReviewSolicitors Review List

Profile image of Megan Hayward

Megan Hayward

Verified
Housing & Property

Massive thank you

Massive thank you, you have been amazing! I will miss speaking with you now we have completed and will be intouch if I need anything in the future. I have already recommended others to you

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sandra Spear

Sandra Spear

Verified
Housing & Property

Excellent customer service

Very friendly and knowledgeable. Explained the process really well.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Sandra for the great 5 star review. We are very happy that you have enjoyed excellent customer service and found Eve to be friendly and knowledgeable explaining the process really well. We will pass on your very kind words and hope to work with you again.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Will & LPA

I was very impressed with the professionalism, competence and friendly manner of the solicitor.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind review. We’re delighted to hear that you were impressed by the professionalism, expertise, and friendly approach of our solicitor. Providing clear, supportive service is always our priority, and we truly appreciate your feedback

0
Collected on: ReviewSolicitor collection source logo
Profile image of Helen

Helen

Verified
Employment

Professional, speedy + informative

I received a professional, speedy + informative service from Elinor and the team. Everyone I spoke with was incredibly friendly - thank you for the support.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Helen for your kind review. We’re delighted to hear that Elinor and the team provided a professional, speedy, informative, and efficient service throughout. It’s especially pleasing to know that you found everyone friendly and supportive. We really appreciate your feedback and wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Rob Gray

Rob Gray

Employment

Settlement

Excellent service. Professional and friendly.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to complete the questionnaire and the great 5 star review Rob. We are very happy that you found Tim to be professional and friendly and provided you with excellent service. Very best wishes.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Sara Newson

Sara Newson

Sara

A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.

0
Collected on: Google collection source logo
Profile image of Robert Farr

Robert Farr

Robert

Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

0
Collected on: Google collection source logo
Profile image of James Davies

James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Megan Grant

Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

0
Collected on: Estas collection source logo
Profile image of Charl Nicole

Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear