Managing Change
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5,611 Total Company Reviews
Managing Change
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5,611 Total Company Reviews
Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA
Accepting new clients
Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408247
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | |
| Friday | 09:00–17:15 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA
What clients say about Poole Alcock LLP
Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Very quick and smooth. Very efficient. Very pleasant. 10 out of 10, will definitely recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Professional, very friendly and supportive. Did everything I asked. Very easy process. I will recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Prompt service, clear advice, courteous, and the costs were reasonable.
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This review was submitted by a verified client of Poole Alcock LLP.
Very quick & easy process. Elinor was wonderful in our meeting and I found her to be very informative. Fantastic 5* service, I would certainly recommend. Thank you again!
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This review was submitted by a verified client of Poole Alcock LLP.
Elinor was great, very knowledgeable, and really supported me during a difficult time. The process was speedy + smooth - will definitely recommend to family and friends, thank you!
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Efficient, easy to contact and helpful.
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Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.
Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.
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Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.
Absolutely brilliant irini and kellie are great
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Thank you for the positive review, we are glad the team could help.
The team has so helpful. Everything moved so quickly and was sorted within 2 days. Everything was explained clearly and answered any of the questions i had. Really appreciate there help.
Thank you for your review Callum. We are glad the team could assist you efficiently and you were satisfied with the service, we appreciate the positive feedback. Best wishes.
I needed to find a solicitor for an employment matter. I was recommended Poole Alock by a friend. All the Poole Alcock staff were really friendly and professional, meeting my tight deadlines and offering clear and concise advice.
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
What clients say about Poole Alcock LLP
Specialists in wills, lasting power of attorney, remortgages, residential and commercial conveyancing, probate, settlement agreements and employment matters. Clients praise deep technical knowledge and efficient, timely handling of complex and time critical matters. Valued soft skills include clear, jargon free explanations, friendly and personable staff, responsiveness, patience, professionalism and reassurance. The firm is described as proactive, supportive and reliable, delivering smooth, straightforward processes and strong communication throughout.
Very pleased with the service provided by Poole Alcock, especially the care that Irini Shouman took in explaining all the legal paperwork. Highly recommended,
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This review was submitted by a verified client of Poole Alcock LLP.
Nothing was too much trouble for Chanel during the remortgage. Great communication and was always available on the phone when I needed my questions answered.
Thank you Kaymen for your kind review. We’re delighted to hear that Chanel made your remortgage process as smooth as possible. Providing clear communication, being readily available to answer questions, and offering supportive service throughout are all things she takes great pride in. We appreciate your feedback and wish you all the best for the future.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel and the team were excellent throughout the process. Communication was consistently good, and Chanel was always happy to take my calls and answer any questions. At very short notice, she arranged for me to meet with a colleague to sign some documentation, as I was unable to arrange this through my local solicitors. Although this was a slightly stressful situation, I couldn’t fault Chanel and the team for their prompt response and willingness to help. The mortgage completion itself was handled efficiently and without any unnecessary stress, which was greatly appreciated. Money transfer was efficient and without issue Overall, I would happily rate the solicitors and the service provided 5 stars. I would have no hesitation in recommending your services to others. Thank you again to Chanel and the team for all their hard work.
Thank you for taking the time to leave such a wonderful review Andrew. We’re delighted to hear that Chanel and the team provided excellent service throughout your remortgage and kept you well informed every step of the way. It’s especially pleasing to know that Chanel was always available to answer your questions and was able to quickly arrange for a colleague to assist with the signing of your documentation at short notice. We understand how important flexibility and support can be during a transaction, and we’re glad we could help make the process easier for you. We greatly appreciate your feedback and wish you all the very best for the future.
This review was submitted by a verified client of Poole Alcock LLP.
I've used Poole Alcock for over 50 years and wouldn't dream of going anywhere else. They are friendly, patient and answer every question no matter how silly it may be. The advice given is always spot on. Everything is explained clearly and in every day language, not in legalese.
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Susan thank you for your fantastic review and for placing your trust in Poole Alcock for over 50 years. We are truly honoured by your loyalty and continued confidence in our firm. It’s lovely to hear that you value our friendly and patient approach, and that our team has always taken the time to answer your questions and provide clear, practical advice. We strongly believe that legal matters should be explained in plain, straightforward language, so it’s especially rewarding to know that this has made a positive difference to your experience over the years. Your kind words mean a great deal to us. Thank you again for your continued support.
This review was submitted by a verified client of Poole Alcock LLP.
Married and moving time to update my will. Booked online appointment, so no travel or parking. Discussed my wishes and received advice. All very simple and straightforward.
Legal experts tagged in
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Thank you for the great 5 star review and congratulations on your marriage. We’re delighted to hear that updating your will was a simple and straightforward process. It’s great to know that the online appointment made things more convenient for you, and that you found the advice clear and helpful in discussing your wishes. Making legal matters accessible and easy to understand is something we always strive for. Thank you for choosing Poole Alcock. We wish you both every happiness for the future.
A sincere thank you to Chanel at Poole Alcock, who went above and beyond to ensure my refinance completed within my requested timescales. Her effort and commitment made a real difference, and I greatly appreciated her help. Excellent service and thoroughly recommended.
Thank you Sara for your wonderful review. We are delighted to hear that Chanel was able to support you in completing your refinance within your desired timescales. Her dedication to providing exceptional client service is greatly appreciated, and we're pleased that her commitment and support made such a positive difference. Thank you for your recommendation and for choosing Poole Alcock.
Emily Brown and her team were great and super helpful throughout the whole conveyancing process.
We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.
Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.
Solicitors tagged in
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James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.
The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!
Solicitors tagged in
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Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
Solicitors tagged in
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Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.
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