Family Law
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5,211 Total Company Reviews
Family Law
|
5,211 Total Company Reviews
The Pinnacle, Station Way, Crawley, West Sussex, RH10 1JH
Accepting new clients
The Pinnacle, Station Way, Crawley, West Sussex, RH10 1JH
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8007213
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
The Pinnacle, Station Way, Crawley, West Sussex, RH10 1JH
What clients say about Poole Alcock LLP
The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround, clear advice and a smooth process .
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This review was submitted by a verified client of Poole Alcock LLP.
Stephanie was very thorough, very approachable and easy going. I was impressed with Stephanie's knowledge and answers provided.
Solicitors tagged in
this review
Thank you for your feedback. We're delighted to hear that Stephanie was so helpful, knowledgeable, and easy to talk to. I'll make sure your comments are shared with her.
This review was submitted by a verified client of Poole Alcock LLP.
Very easy process - very friendly and efficient. Straight talking and easy to understand, explained in laymans terms
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this review
We're delighted to hear that you found the process easy, friendly, and efficient. It's great to know that everything was explained clearly and in straightforward terms that were easy to understand. We appreciate your kind comments.
This review was submitted by a verified client of Poole Alcock LLP.
Stephanie was very good and knowledgeable. She answered all of my questions and I didn't have any complaints
Solicitors tagged in
this review
Thank you for your feedback. We're delighted to hear that Stephanie was knowledgeable and able to answer all of your questions. It's wonderful to know that you were happy with the service you received and had no complaints. We appreciate your kind comments and will be sure to pass them on to Stephanie.
This review was submitted by a verified client of Poole Alcock LLP.
Very happy, Rose was very helpful and answered all of my questions. Would recommend.
Legal experts tagged in
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We're so pleased to hear that Rose was helpful and took the time to answer all of your questions. Your recommendation means a great deal to us, and we'll be sure to pass your kind comments on to Rose.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
Kate and all her team were helpful, clear and accommodating to the different needs of the family. The charges were fair and communication was always timely. They processed the purchase as quickly as possible, but still did a thorough job. I would have no qualms in recommending them.
Solicitors tagged in
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Thank you very much for your thoughtful feedback Helen. We’re delighted to hear that Kate and her team were helpful, clear, and accommodating to your family’s needs throughout the process. It’s especially pleasing to know that communication was timely, the work was carried out thoroughly, and that everything was handled efficiently while remaining fairly priced. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Used Poole Alcock solicitors when I sold my house, they were very efficient and took me through the whole selling process. I would definitely recommend them.
Kate Heath was an absolute pleasure to work with throughout our house purchase. She was consistently attentive, approachable, and genuinely lovely to deal with. Kate kept us well informed at every stage, responded promptly to queries, and made what can be a stressful process feel smooth and manageable. We felt well supported and confident knowing she was handling everything. I wouldn’t hesitate to recommend her.
Absolutely outstanding on both our sale and purchase. Communication and the talking through the process step by step and in a manor that was calm, unrushed and fully explained. We will use again without hesitation.
We appreciate your positive review and feedback, we are glad the team could make this process swift and calm for you, best wishes for the future.
What clients say about Poole Alcock LLP
The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.
This review was submitted by a verified client of Poole Alcock LLP.
The documentation was clearly explained to me. Very thorough and professional.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround, clear advice and a smooth process .
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Stephanie was very thorough, very approachable and easy going. I was impressed with Stephanie's knowledge and answers provided.
Solicitors tagged in
this review
Thank you for your feedback. We're delighted to hear that Stephanie was so helpful, knowledgeable, and easy to talk to. I'll make sure your comments are shared with her.
This review was submitted by a verified client of Poole Alcock LLP.
We met and spoke to several people at the Nantwich offices - all of whom were very pleasant but professional. All matters were dealt in a quick and efficient manner.
Solicitors tagged in
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We are very pleased that you found us to be professional and friendly and happy that your matters were dealt with in a quick and efficient manner.
This review was submitted by a verified client of Poole Alcock LLP.
I found my dealings with Poole Alcock went smoothly, due, I think, to the firm being professional and efficient.
Solicitors tagged in
this review
Thank you Ms. Small for your very kind review. We are very happy that your matter went smoothly and that you felt that was because we were professional and efficient. Please don't hesitate to get in touch if we can help any further.
We found Poole Alcock after reading their Google reviews, and they definitely lived up to them! Although I was initially hesitant about not using a local solicitor, choosing them was one of the best decisions we made. A huge thank you to Kate and her team, who was fantastic throughout our house purchase. She was professional, responsive, and kept us updated every step of the way. The communication was excellent, everything was explained clearly, and the whole process was smooth and stress-free. We completed on our home much quicker than we thought possible.
Thank you for your wonderful feedback Sherwin. We're delighted to hear that you chose Poole Alcock based on our Google reviews and that we lived up to your expectations. We understand that choosing a solicitor outside your local area can feel like a big decision, so it's especially rewarding to know that you found the experience so positive. We appreciate your kind comments and thank you for placing your trust in us.
Very good service. We went from agreement on the sale to completion in 9 weeks.
We're delighted Charles to hear that your sale progressed from agreement to completion in just 9 weeks and that you were pleased with the service you received. We appreciate your comments and wish you all the best for the future.
Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.
Thank you for your 5 star review Mark, we are happy that you shared your positive experience with us and even more so that you will recommend us moving forward. Very best wishes.
Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.
Many thanks Lynne for the great 5 star review and your wonderful comments. We are very happy that you found us to be easily contactable and helpful with questions. It's great to know that your questions, concerns, and progress updates were handled promptly and professionally. We appreciate your kind comments and thank you for choosing Poole Alcock.
Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.
Solicitors tagged in
this review
It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.
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