Poole Alcock LLP logo

Poole Alcock LLP

5.0 | 23 Reviews 23 Reviews | Child Law
5,334 Total Company Reviews info icon Child Law | info icon 5,334 Total Company Reviews Child Law | info icon 5,334 Total Company Reviews

The Old Post Office, Victoria Street, Derby, Derbyshire, DE1 1EQ

Accepting new clients

The Old Post Office, Victoria Street, Derby, Derbyshire, DE1 1EQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004400

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

The Old Post Office, Victoria Street, Derby, Derbyshire, DE1 1EQ

Reviews

5.0 /5 23 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.

Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Family Law

Children Proceedings

I would like to thank you, Chloe, and the whole team for all the hard work and all of the help you have provided me with this case. I am so grateful to finally have an outcome and a plan to move forward with.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind words. We are delighted to hear that you are pleased with the outcome of your case and the support you received throughout. Chloe and the wider team will be thrilled to know that their hard work and dedication helped you reach a positive resolution and a clear path forward. Thank you for placing your trust in us, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Very helpful - thank you

Chloe's advice in regard to the arrangements for my daughter was very helpful, thank you.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Christopher Rimmington

Christopher Rimmington

Verified
Family Law

Father seeking shared living arrangements for child

Kelly took what was a challenging situation for me, simplified it and made it manageable. Sound advice given throughout, conscientious in working with me on my preferred approach and ultimately achieving a successful outcome for my son in line with his wishes. Would not hesitate in connecting with Kelly again with any future challenges and would recommend to others the services of Poole Alcock Solicitors.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback Christopher. We are delighted to hear that Kelly was able to simplify a challenging situation and provide sound advice while respecting your preferred approach. It’s wonderful to know that her guidance contributed to a successful outcome for your son. We greatly appreciate your recommendation and would be pleased to assist you with any future matters. Kindest regards.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Children advice

Professional, reassuring, understanding and will definitely recommend.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for completing the questionnaire and for the excellent 5 star review. We are very happy that you have enjoyed your experience with Poole Alcock and that you will recommend us moving forward. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Thank you

Thank you, I didn't think the options were available. Now speaking with you, I am aware of what I need to do for the best interests of our child.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the great 5 star review, we are delighted that after speaking with Rose you are now more aware of what to do in the best interests of your child. Please get in touch if we can be of any further help. Very best wishes.

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.9 /5 5334 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.

Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed

ReviewSolicitors Review List

Profile image of Margaret Darlington

Margaret Darlington

Verified
Wills, Trusts & Probate

New Will and Power of Attorney

Charles has dealt with us in a helpful, efficient and professional manner throughout our experience.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Making & Amending Wills

Professional, Knowledgeable, Friendly solicitor, took time to understand & adapt to our needs. Information presented in a way that made it easy to understand.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Xuan Lindenmeyer

Xuan Lindenmeyer

Verified
Housing & Property

Aldermore Remortgage

Harry was prompt in responding, and efficiently carried out the required work

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Super Friendly, Helpful Wills Service

Daisy has been superb - providing a super friendly helpful wills service and advice as required and swift in producing draft and final.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Fast Efficient Service

Simple, professional service in layman's terms. Did what they said, no jargon or surprises. Very pleased.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of A Deramchi

A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

0
Collected on: Google collection source logo
Profile image of Andrew Whelan

Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

0
Collected on: Google collection source logo
Profile image of JOHN JAMES BARBER

JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
Collected on: Estas collection source logo
Profile image of David Ball

David Ball

Housing & Property

David Ball

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

1
Collected on: Estas collection source logo
Profile image of Dave Ball

Dave Ball

Housing & Property

Dave

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear