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Tozers LLP

4.8 | 50 Reviews 50 Reviews | Personal Injury
4,774 Total Company Reviews info icon Personal Injury | info icon 4,774 Total Company Reviews Personal Injury | info icon 4,774 Total Company Reviews

Broadwalk House, Southernhay West, Exeter, Devon, EX1 1UA

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Broadwalk House, Southernhay West, Exeter, Devon, EX1 1UA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 465564

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Tozers LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Tozers LLP are accredited by

Children Law accreditation awarded to Tozers LLP
Clinical Negligence accreditation awarded to Tozers LLP
Family Law accreditation awarded to Tozers LLP

Description

Things have changed a lot since we were founded in 1785. Sure, we are still a law firm, but we now have over 200 colleagues in offices in Exeter, Newton Abbot and Teignmouth. We’ve adapted as the world we operate in has changed. But we are still here to help, providing advice for you, and for your business.

Rankings by area of expertise

The rankings below show the areas of expertise that Tozers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tozers LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Tozers LLP are accredited by

Children Law accreditation awarded to Tozers LLP
Clinical Negligence accreditation awarded to Tozers LLP
Family Law accreditation awarded to Tozers LLP

Description

Things have changed a lot since we were founded in 1785. Sure, we are still a law firm, but we now have over 200 colleagues in offices in Exeter, Newton Abbot and Teignmouth. We’ve adapted as the world we operate in has changed. But we are still here to help, providing advice for you, and for your business.

Rankings by area of expertise

The rankings below show the areas of expertise that Tozers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 7 / 4,772
Commercial Property 53 / 3,667
Wills, Trusts & Probate 10 / 3,763
Family Law 26 / 4,224
Notary 129 / 849
Dispute Resolution 23 / 1,802
Professional Negligence 193 / 1,298
Child Law 133 / 1,640
Company & Commercial 34 / 4,183
Business Law 58 / 469
Employment 49 / 3,622
Litigation 101 / 892
Land Law 97 / 1,322
Company Law 65 / 970
Inheritance Law 71 / 680
Contract Law 73 / 1,426
Consumer 12 / 4,415
Charities 1 / 767
Clinical Negligence 17 / 1,247
Agriculture 33 / 820
Personal Injury 291 / 2,650
Court of Protection and Deputyship 66 / 577
Asset Management 24 / 394
Adjudication Law 33 / 240
Commercial Law 2 / 185
Care Law 52 / 531
IT & Intellectual Property 3 / 1,114
Evidence Law 16 / 182
Money & Tax 8 / 1,951
Insurance Law 58 / 659
Planning Law 1 / 585
Corporate Law 68 / 843
Intellectual Property Law 42 / 625
Domestic Violence Law 59 / 896
Pensions Law 44 / 488
Equine Law 3 / 47
Immigration 186 / 2,284
Travel Law 9 / 124
Licensing Law 28 / 501
Copyright Law 24 / 522
Welfare & Benefits 128 / 1,050
Criminal Law 68 / 1,008
Disability Law 53 / 601
Health and Safety Law 51 / 574
Cybersecurity and Data Protection Law 39 / 893
Environmental Law 15 / 394
Equality Law 57 / 1,097
Financial Crime Law 37 / 461
Injunctions Law 91 / 931
Privacy Law 26 / 514
Surveillance Law 14 / 164
Actions against the police 52 / 183
Advertising and Marketing Law 7 / 80
Animal Law 19 / 112
Artificial Intelligence Law 11 / 97
Governance Law 16 / 272
Inquest Law 9 / 50
International Law 24 / 376
Local Government Law 4 / 59
National 15 / 11,165

Pinned Reviews

Profile image of Deborah Louise Rankin

Deborah Louise Rankin

Verified
Housing & Property

Outstanding personable service.

"My personal experience of Tozers has been one of positive support all the way through. Clear concise communication and a very professional on the ball service. They are leaps ahead of other solicitors I have used in the past. Wholeheartedly recommended. "

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Meet the team of Tozers LLP

Meet the team of Tozers LLP

Contact & Locations - Tozers LLP

Opening hours

Monday 08:45–17:00
Tuesday 08:45–17:00
Wednesday 08:45–17:00
Thursday 08:45–17:00
Friday 08:45–17:00
Saturday (Closed)
Sunday (Closed)

Broadwalk House, Southernhay West, Exeter, Devon, EX1 1UA

Reviews

4.8 /5 50 Reviews
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Clients say

What clients say about Tozers LLP

The firm specialises in conveyancing, wills, powers of attorney, family and employment law, charity and commercial trust work, and dispute resolution, demonstrating strong technical expertise and prompt, clear advice. Clients value responsive, proactive communication, professionalism, empathy and patience; teams are approachable, thorough and organised, often making stressful or complex matters feel manageable. Reviewers praise efficiency, attention to detail, practical explanations in plain language and a genuine client-focused, supportive manner throughout cases.

Excellent communication
Very professional
Responsive team
Knowledgeable advice
Proactive chasing
Friendly approachable
Efficient service
Thorough attention
Compassionate support
Reliable expertise

ReviewSolicitors Review List

Profile image of Andy Simmons

Andy Simmons

Verified
Wills, Trusts & Probate

Clear, concise, friendly and helpful.

Sophie helped us from start to finish in a friendly manner and avoided using all the legal jargon so a simple person like me could understand.

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A representative from Tozers LLP responded to this review

Thank you for your feedback. We’re delighted that Sophie guided you through the process clearly and in a friendly, understandable way.

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Sean Kristian

Verified
Wills, Trusts & Probate

Competent and kind

A pleasant and smooth process. Would highly recommend

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A representative from Tozers LLP responded to this review

Thank you for your kind words. We're pleased to hear the process was pleasant and smooth. Your recommendation means a lot to us.

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Anonymous

Verified

Mixed feedback

While I am very pleased with the service and result, I am not happy about your covert billing structure. Firstly, in court, the judge pointed out that we were paying more than we should have been, suggesting that our solicitor was on a rate above her station. Secondly, I’d been informed and provided with an ‘Accelerated Possession Fixed Fee Pricing Structure’ for recovering possession of a property, which we have followed and paid promptly. I then received a further invoice for £3,600!! More than all the rest put together! Completely, unaware and unprepared for. When I returned to the initial paperwork provided, I could see tucked at the bottom ‘external advocate fees’ which I am assuming these costs fall into. Also quoting our solicitor was charging less than was actually charged, because there had been a price increase. Quite probably my fault for not understanding clearly all the paperwork provided, but not happy at all.

A representative from Tozers LLP responded to this review

Thank you for sharing your feedback. We’re pleased to hear you were happy with the service and outcome, but we’re very sorry to learn about your concerns regarding our billing. Transparency and clear communication about costs are very important to us, and we regret any confusion caused by the invoices and pricing details. We would welcome the opportunity to review your case and clarify the charges in detail to ensure you fully understand the billing. Please feel free to contact us directly so we can address this promptly and work towards a satisfactory resolution.

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John

Verified
Wills, Trusts & Probate

Will drafted under a charity donation scheme

Polite, pleasant and professional. Met my specific requirements with explanation of the consequences for variation from standard wording.

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A representative from Tozers LLP responded to this review

Thank you for your feedback. We're glad to hear you found the service polite, professional, and tailored to your needs, with clear explanations throughout.

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Carol

Verified
Wills, Trusts & Probate

Trust fund

I went to the company for advice on the legal aspects of setting up Trust for a relative as part of an estate. The advice and clear instructions enable the process to be begun without any delay

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A representative from Tozers LLP responded to this review

Thank you for your feedback. We're pleased to hear our advice and guidance helped you move forward without delay. We're always here to support you with any future needs.

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Other Reviews

Profile image of Simon Smith

Simon Smith

Simon

Fantastic solicitors with lovely staff and very nice building. Access from the front is nothing wheelchair accessible so you have to go round to the Princesshay shopping centre to Access at the rear.

A representative from Tozers LLP responded to this review

Thank you for your lovely review. We’re delighted to hear that you found our solicitors and staff welcoming and enjoyed our offices. We also appreciate your feedback regarding accessibility; while step-free wheelchair access is available via the rear entrance through Princesshay Shopping Centre, we understand this may not be immediately obvious and will continue to look for ways to make access information clearer for our visitors. Thank you for taking the time to share your experience.

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Anonymous

Consumer

Employment

My sister recommended Mai to me following an interaction with her a few years ago regarding an employment settlement agreement. I contacted a few lawyers but found Mai to be someone who i felt would look after my best interests for the piece of work I wanted to interact with her on. Mai was fantastic all the way through, really responsive, clear and took me through things in a way which I could explain. I would not hesitate to use Mai or Tozers again having used a number of teams in Tozers for a variety of legal work now

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A representative from Tozers LLP responded to this review

Thank you for your detailed and thoughtful feedback. We’re delighted to hear that Mai provided such a responsive, clear, and supportive service throughout, and that you felt confident she had your best interests at heart. It’s also wonderful to know that, following your sister’s recommendation and your experience with several of our teams, you would not hesitate to return Tozers in the future . We truly appreciate your continued trust and look forward to assisting you again whenever needed.

0
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chris sansom

Consumer

chris

From start to finish of my dealings with Tozers, the team have always been professional and provided great communication between us. Excellent service that I received from them and would not hesitate to recommend them to others.

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A representative from Tozers LLP responded to this review

Thank you for your kind feedback. We’re so pleased to hear that you found our team professional and that our communication throughout was clear and consistent. Providing an excellent service from start to finish is always our aim, so it’s wonderful to know we achieved that for you. We truly appreciate your recommendation.

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Quentin

Quentin

Fantastic, direct and accurate service. None of the usual solicitors make it as difficult as possible to make as much money as possible! Turned around every enquiry from the other solicitors within 24 hrs! Thank you.

A representative from Tozers LLP responded to this review

Thank you for the great feedback. We're glad to hear you appreciated the straightforward and efficient service. It's always our aim to keep things clear, responsive, and stress-free. We really value your kind words!

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Luke

Housing & Property

Residential Property

Professional, meticulous and friendly. Able to communicate effectively via email or a quick phone call when needed. The law jargon was explained in simpler terms so that everything was understood fully.

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A representative from Tozers LLP responded to this review

Thank you for your feedback. We're pleased to hear the service was professional, clear, and approachable throughout. It's great to know communication was effective and everything was explained in a way that made sense.

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Reviews

4.9 /5 4774 Reviews
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Star rating
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Rating

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Clients say

What clients say about Tozers LLP

The firm specialises in conveyancing, wills, powers of attorney, family and employment law, charity and commercial trust work, and dispute resolution, demonstrating strong technical expertise and prompt, clear advice. Clients value responsive, proactive communication, professionalism, empathy and patience; teams are approachable, thorough and organised, often making stressful or complex matters feel manageable. Reviewers praise efficiency, attention to detail, practical explanations in plain language and a genuine client-focused, supportive manner throughout cases.

Excellent communication
Very professional
Responsive team
Knowledgeable advice
Proactive chasing
Friendly approachable
Efficient service
Thorough attention
Compassionate support
Reliable expertise

ReviewSolicitors Review List

Profile image of Julie Stapleton Snell

Julie Stapleton Snell

Verified
Housing & Property

Fantastic Solicitor

Rebecca is brilliant. Friendly, approachable and a clear and effective communicator. Can’t recommend Rebecca enough. Rebecca is first class at what she does

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Anonymous

Verified
Family Law

Outstanding support during a difficult time

Going through family court is quite possibly one of the hardest things anyone can experience. It leaves you emotionally exhausted and feeling completely overwhelmed. However, having Ellie represent me made this incredibly difficult time so much more manageable. She is not only honest, knowledgeable and exceptionally thorough, but also understanding, compassionate and genuinely supportive. Ellie was by my side through every statement and every court hearing. No matter what emotions I was experiencing or how difficult things seemed, she always listened, supported me, and gave honest, realistic advice. Whenever I wavered, she never did. She helped me stay focused on doing what was best for my son, even when the process felt impossible. Ricky has also been phenomenal in every interaction I've had with him. His knowledge and understanding of the family court process are outstanding, and he consistently provides clear, practical advice that always aligns with the welfare and best interests of your child. He is incredibly approachable, completely non-judgemental, and has an exceptional ability to take in complex information and provide honest, thoughtful guidance. One thing that stood out throughout my case was the integrity with which both Ellie and Ricky conducted themselves. At no point did our communications with the other party rely on character assassination, intimidation or unnecessary conflict. Every discussion, every letter and every decision remained centred on my child and how the outcome could best support his welfare, stability and future. I will be forever grateful to Ellie, Ricky and everyone at Tozers for standing beside me during one of the hardest 18 months of my life. Their professionalism, compassion and unwavering support made an immeasurable difference. I cannot recommend them highly enough, particularly Ellie and Ricky. Thank you, from the bottom of my heart, for everything.

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Mary

Verified

House sale/ purchase

Have had Sarah for a previous home sale/ purchase. All sails through easily which is why we used her again this time.

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0
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Carole Louise Holmes

Verified
Housing & Property

Excellent solicitors

Mark and his team have been excellent in aiding us through our move . The support they gave us was exceptional and we would highly recommend Tozers.

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A representative from Tozers LLP responded to this review

Thank you for your kind words and recommendation. We’re delighted to hear that Mark and the team were able to support you throughout your move and that you found our service exceptional. It was a pleasure to assist you. We wish you all the very best in your new home.

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Sharon Davenport

Verified
Clinical Negligence

Excellent service from start to finish

I can’t recommend Michelle highly enough. From start to finish, she has been professional, patient and incredibly supportive. She kept me informed every step of the way, explained everything clearly, and was happy to answer any questions I had. Her communication was excellent, and I always felt reassured that my case was being handled with care and attention. Nothing ever seemed too much trouble, and her care and understanding made what could have been a very stressful process much easier. I’m extremely grateful for all of her hard work and would highly recommend her to anyone looking for a reliable, knowledgeable, and caring solicitor. Thank you Michelle for providing such an excellent service.

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A representative from Tozers LLP responded to this review

Thank you for taking the time to leave a review. We’re delighted to hear that Michelle’s professionalism, clear communication and compassionate support helped make a challenging process easier to navigate. Your kind words and recommendation mean a great deal to Michelle and the whole team. Thank you for placing your trust in Tozers, and we wish you all the very best for the future.

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Other Reviews

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Emma Tallack

Residential Property

I came to Nick because of his excellent reputation and I was not disappointed. He lived up to all expectations and made our conveyancing process stress free, quick and efficient. Thank you Nick.

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Tom Williams

Residential Property

Great service and very quick nothing was to much trouble would recommend

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0
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Sarah

Housing & Property

Residential Property

Nothing was too much trouble, everything was very professional but approachable and we always felt like we were being taken care of. Would highly recommend Mark Meleady and his team for any property transactions.

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A representative from Tozers LLP responded to this review

Thank you for your kind review and recommendation. We’re delighted to hear that Mark and his team provided a professional yet approachable service and made you feel supported throughout your property transaction. Your feedback means a lot to the team, and we truly appreciate you choosing Tozers. We wish you all the very best for the future.

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Austin

Wills, Trusts & Probate

Wills, Trusts and Probate

Very professional, worked extremely quickly given a short timeframe, was very patience with my dad. Thank you

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A representative from Tozers LLP responded to this review

Thank you for your kind words and thoughtful review. We truly appreciate your feedback and are pleased to hear that you found our team professional, responsive, and efficient, especially within a short timeframe. It was our pleasure to assist your dad, and we're glad he felt supported and treated with the patience and care he deserved.

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Rebecca J

Housing & Property

Residential Property

Having not sold or bought a house for nearly 20 years the process was made very easy for us. Communication was excellent and questions answered quickly. All being very professional. Would highly recommend and would definitely be using again if needed. Thank you to all the team at Newton Abbot

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A representative from Tozers LLP responded to this review

Thank you for your wonderful review and recommendation. We're delighted to hear that we were able to make the process of buying and selling your home as straightforward and stress-free as possible after so many years. Providing clear communication, prompt responses, and a professional service is always our priority, so it's great to know this was reflected in your experience. We truly appreciate your kind words and look forward to assisting you again in the future should you ever need us.

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