Poole Alcock LLP logo

Poole Alcock LLP

5.0 | 691 Reviews 691 Reviews | Wills, Trusts & Probate
5,343 Total Company Reviews info icon Wills, Trusts & Probate | info icon 5,343 Total Company Reviews Wills, Trusts & Probate | info icon 5,343 Total Company Reviews

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Accepting new clients

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008888

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Reviews

5.0 /5 691 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.

Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed

ReviewSolicitors Review List

Profile image of Margaret Darlington

Margaret Darlington

Verified
Wills, Trusts & Probate

New Will and Power of Attorney

Charles has dealt with us in a helpful, efficient and professional manner throughout our experience.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind words Margaret. We're pleased to hear that Charles provided helpful, efficient, and professional service throughout your experience. Your feedback is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Making & Amending Wills

Professional, Knowledgeable, Friendly solicitor, took time to understand & adapt to our needs. Information presented in a way that made it easy to understand.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are delighted to hear that you found Charles to be professional, knowledgeable, and friendly. It's great to know he took the time to understand and adapt to your needs, and that he presented information in a clear and easy-to-understand way. We will be sure to share your kind comments with him.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Super Friendly, Helpful Wills Service

Daisy has been superb - providing a super friendly helpful wills service and advice as required and swift in producing draft and final.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are very happy to hear that Daisy provided such a friendly and helpful service, offering clear advice and guidance throughout the process. It's great to know that both the draft and final documents were produced promptly. We will be sure to pass on your kind comments to her.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Fast Efficient Service

Simple, professional service in layman's terms. Did what they said, no jargon or surprises. Very pleased.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are glad to hear that you found our service simple and professional, with everything explained clearly and without unnecessary jargon. It's especially pleasing to know that we delivered exactly what we promised, with no surprises along the way. We truly appreciate your comments and are pleased that you were so satisfied with your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of C Lewis

C Lewis

Verified
Wills, Trusts & Probate

Updating of my will

Daisy and her staff were both friendly and approachable. They explained details and advice whenever I asked for it. I wouldn't hesitate to recommend Daisy or Poole Alcock to both family and friends.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Daisy and her team were friendly, approachable, and always happy to provide clear advice. We greatly appreciate your recommendation and will be sure to share your comments with them.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Gerard

Gerard

Wills, Trusts & Probate

Gerard

Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.

0
Collected on: Google collection source logo
Profile image of Alison Samuel

Alison Samuel

Alison Samuel

Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.

0
Collected on: Estas collection source logo
Profile image of Alison Samuel

Alison Samuel

Housing & Property

Alison Samuel

Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are very happy Alison that James and his team have been able to help in what I am sure has been a very stressful time for you. Its great to know that you will recommend us and look forward to working with your parents. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.

0
Collected on: Estas collection source logo
Profile image of Will

Will

Wills, Trusts & Probate

Will

Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for the fantastic 5 star review. We are thrilled that you have enjoyed your experience with Poole Alcock and look forward to working with you again. Very best wishes.

0
Collected on: Google collection source logo
Profile image of Sarah Frost

Sarah Frost

Sarah Frost

James Williams team in Poole Alcock were very efficient, and supportive whilst selling my parents house for the estate. There were issues with the purchaser and the staff kept on top of the issues and concluded the sale effectively.

0
Collected on: Estas collection source logo

Reviews

4.9 /5 5343 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.

Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Easy and straightforward

Very easy and straightforward - Jamie made the whole process simple.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Employment

Very happy

I contacted Poole Alcock and was given an appointment quickly - everything was sorted smoothly and efficiently. Very happy with the service that Jamie provided

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Felt very reassured

Stephanie filled me with confidence and I feel very reassured after speaking with her. She has taken all of the stress away.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Stephanie made you feel reassured and confident throughout the process. Taking away stress and providing support is exactly the level of service we strive for, and we will be sure to pass on your lovely comments to her.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

Olivia provided a very efficient and speedy method during the remortgage process. Would 100% recommend Olivia and would like her to handle any of my other remortgages I have.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're very happy to hear that Olivia made your remortgage process so smooth, efficient, and stress-free. It means a great deal to know that you would recommend her and trust her to handle your future remortgages as well. We'll be sure to pass on your kind words to Olivia, who I'm sure will be thrilled to hear them. Thank you for choosing Poole Alcock.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sophie

Sophie

Verified

Lovely sunny lady!

Dealing with a particularly delicate matter, separating with my partner and Eve was so kind it make it less stressful for a moment.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind words Sophie, Eve is indeed a lovely sunny lady. We're sorry you were facing such a difficult time, but we're pleased Eve was able to offer the support and reassurance you needed. We'll be sure to pass on your lovely feedback to her, and we wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of A Deramchi

A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

0
Collected on: Google collection source logo
Profile image of Andrew Whelan

Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

0
Collected on: Google collection source logo
Profile image of JOHN JAMES BARBER

JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
Collected on: Estas collection source logo
Profile image of David Ball

David Ball

Housing & Property

David Ball

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

1
Collected on: Estas collection source logo
Profile image of Dave Ball

Dave Ball

Housing & Property

Dave

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear