Poole Alcock LLP logo

Poole Alcock LLP

5.0 | 1316 Reviews 1,316 Reviews | Family Law
5,334 Total Company Reviews info icon Family Law | info icon 5,334 Total Company Reviews Family Law | info icon 5,334 Total Company Reviews

Tow Four Nine North, Lynnfield House, Church Street, Altrincham, Greater Manchester, WA14 4DZ

Accepting new clients

Tow Four Nine North, Lynnfield House, Church Street, Altrincham, Greater Manchester, WA14 4DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011014

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Tow Four Nine North, Lynnfield House, Church Street, Altrincham, Greater Manchester, WA14 4DZ

Reviews

5.0 /5 1316 Reviews
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Rating

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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across family, conveyancing, wills, probate, employment and personal injury work, noting clear, knowledgeable legal advice and fast, efficient case handling. Valued soft skills include professionalism, compassion, patience and empathy, plus approachable, friendly communication, plain-English explanations, proactive updates and strong organisation. Clients highlight responsiveness, attention to detail and the ability to make complex or emotional matters straightforward and reassuring, leading to high satisfaction and frequent recommendations.

friendly staff
clear communication
quick turnaround
professional service
knowledgeable advisors
empathetic support
efficient process
responsive team
plain English
attention to detail

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Family Law

Children Proceedings

I would like to thank you, Chloe, and the whole team for all the hard work and all of the help you have provided me with this case. I am so grateful to finally have an outcome and a plan to move forward with.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind words. We are delighted to hear that you are pleased with the outcome of your case and the support you received throughout. Chloe and the wider team will be thrilled to know that their hard work and dedication helped you reach a positive resolution and a clear path forward. Thank you for placing your trust in us, and we wish you all the very best for the future.

0
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anonymous

Verified
Family Law

Great response time

The response time from the firm and Erin was great. Erin has been amazing and I'm really happy with the service I received.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're glad to hear that both our response times and the service provided by Erin met your expectations. It's wonderful to know that Erin was able to support you so well throughout the process. We greatly appreciate your comments and will be sure to pass them on to Erin. Thank you for choosing Poole Alcock.

0
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anonymous

Verified
Family Law

Good honest advice

Kate provided me with good honest advice and I appreciate that Kate helped me understand both sides of the argument.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're pleased to hear that Kate provided honest, balanced advice and helped you understand both sides of the argument. Ensuring our clients have clear information to make informed decisions is incredibly important to us. We appreciate your comments and will be sure to pass them on to Kate. Thank you for choosing Poole Alcock.

0
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anonymous

Verified
Family Law

Faultless and compassionate

Erin was brilliant. Working with her was faultless and she saved the day. I would absolutely recommend Erin, she was compassionate and I appreciated all that she did for me in my case.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're delighted to hear that Erin provided such compassionate and dedicated support throughout your case. It's especially rewarding to know that her efforts made such a positive difference and that you found the experience faultless. We truly appreciate your recommendation and will be sure to pass your kind comments on to Erin. Thank you for choosing Poole Alcock.

0
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anonymous

Verified
Family Law

Very friendly

Kelly was really good and very friendly. I was very satisfied with the advice received and would recommend Kelly to anyone.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We greatly appreciate your recommendation and will be sure to pass your comments on to Kelly. We're delighted to hear that Kelly provided friendly, professional service and that you were so satisfied with the advice you received.

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Other Reviews

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JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
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Parim

Family Law

Parim

The best service i ever had! Highly recommended!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Hi Parim - thank you so much for the great feedback it has made our day ! We are delighted that you will recommend us and that it has been the best service you have ever had. We appreciate you taking the time to complete the questionnaire and hope to work with you again. Very best wishes moving forward.

1
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Richard King

Richard

I was given detailed, clear, and very helpful advice relating to a family matter. All communications have been timely and professional, and everyone I spoke to was very helpful and friendly. I would highly recommend

Thank you for taking the time to review your experience with our Family Law team, Richard.

0
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Peter

Family Law

Peter

Very easy to speak with and arrange an appointment. Friendly and helpful staff. Needed some advice and got just what i needed from a lovely and brilliant solicitor called Rose. Fantastic and would definitely recommend

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this review

Reply by profile image of Jo Hughes

Jo Hughes

Hi Peter thank you so much for this lovely review, Rose will be Thrilled. We hope to work with you again in the future.

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thomas

Family Law

thomas

Just want to say to Chloe podmore what amazing solisiters if anyone needs help poole alcock solisiters are the best to get help thank you so much

Legal experts tagged in
this review

A representative from Poole Alcock LLP responded to this review

Thank you, Thomas, for your excellent review of Chloe.

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Reviews

4.9 /5 5334 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across family, conveyancing, wills, probate, employment and personal injury work, noting clear, knowledgeable legal advice and fast, efficient case handling. Valued soft skills include professionalism, compassion, patience and empathy, plus approachable, friendly communication, plain-English explanations, proactive updates and strong organisation. Clients highlight responsiveness, attention to detail and the ability to make complex or emotional matters straightforward and reassuring, leading to high satisfaction and frequent recommendations.

friendly staff
clear communication
quick turnaround
professional service
knowledgeable advisors
empathetic support
efficient process
responsive team
plain English
attention to detail

ReviewSolicitors Review List

Profile image of Margaret Darlington

Margaret Darlington

Verified
Wills, Trusts & Probate

New Will and Power of Attorney

Charles has dealt with us in a helpful, efficient and professional manner throughout our experience.

Solicitors tagged in
this review

0
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anonymous

Verified
Wills, Trusts & Probate

Making & Amending Wills

Professional, Knowledgeable, Friendly solicitor, took time to understand & adapt to our needs. Information presented in a way that made it easy to understand.

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this review

0
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Xuan Lindenmeyer

Verified
Housing & Property

Aldermore Remortgage

Harry was prompt in responding, and efficiently carried out the required work

Legal experts tagged in
this review

0
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Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Super Friendly, Helpful Wills Service

Daisy has been superb - providing a super friendly helpful wills service and advice as required and swift in producing draft and final.

Legal experts tagged in
this review

0
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anonymous

Verified
Wills, Trusts & Probate

Fast Efficient Service

Simple, professional service in layman's terms. Did what they said, no jargon or surprises. Very pleased.

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this review

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Other Reviews

Profile image of A Deramchi

A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

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Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

0
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Profile image of JOHN JAMES BARBER

JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
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Profile image of David Ball

David Ball

Housing & Property

David Ball

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

1
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Profile image of Dave Ball

Dave Ball

Housing & Property

Dave

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

0
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