Construction
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5,201 Total Company Reviews
Construction
|
5,201 Total Company Reviews
Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
Accepting new clients
Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8007216
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
What clients say about Poole Alcock LLP
The firm specialises in conveyancing, remortgages, wills, probate, employment and personal injury, with clear expertise in fast turnarounds and complex transactions. Clients praise efficient, knowledgeable legal advice and strong case management. Valued soft skills include excellent communication (plain English, regular updates), responsiveness, proactivity, professionalism, empathy and approachability. Reviewers highlight helpful, calm guidance that reduces stress and makes processes straightforward, with staff described as friendly, organised and client-focused.
This review was submitted by a verified client of Poole Alcock LLP.
Professional + easy to talk to, will definitely recommend - very quick turnaround, and easy to deal with
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This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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hank you for your feedback. We're pleased to hear that the regular updates and clear communication helped make the process much easier for you. Keeping our clients informed every step of the way is a priority, so it's great to know this made a positive difference to your experience. Thank you for taking the time to share your comments.
This review was submitted by a verified client of Poole Alcock LLP.
My experience with Poole Alcock LLP was great, extremely straight forward, efficient and professional. Very happy with them.
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Thank you so much for your kind words! We’re delighted to hear you had such a great experience with Poole Alcock LLP and found everything straightforward, efficient, and professional. It’s wonderful to know you’re happy with the service you received—we really appreciate you taking the time to share your feedback! 😊
This review was submitted by a verified client of Poole Alcock LLP.
It was very quick to arrange a consultation. Professional and approachable.
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Thank you for your kind feedback! We’re so pleased to hear that arranging your consultation was quick and that you found our team professional and approachable. That’s exactly the experience we strive to provide. We really appreciate you taking the time to share your thoughts 😊
Several circumstances led to time restraints and other issues which Poole Alcock LLP handled very well and professionally. Everything was made very easy to understand and communication was clear and prompt.
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Thank you so much for your kind feedback. We’re really pleased to hear that, despite the time constraints and other challenges, everything was handled well and professionally. It’s great to know that we were able to keep things clear, easy to understand, and communicate promptly throughout. We truly appreciate you taking the time to share your experience.
From start to finish, Poole Alcock Team were professional. From the administration side, communication was prompt and clear and from the solicitor’s side - great knowledge, understanding and guidance throughout our whole process. I would recommend them to anyone.
Apart from delay in reaching my conveyancer, which I put down to work load arising from the deadline towards stamp duty increase. I would say the team did well. I got a lot of reassurance as I was extremely anxious
Thank you for your positive review and feedback Osas, we are glad the team were able to help you. Very best wishes.
Professional at all times and easy to contact
I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.
Thank you so much Dean for taking the time to complete the questionnaire and for your great feedback. We really appreciate the 5 stars and we are very happy that you felt the advice you received was very informative and helpful.
Highly recommend these solicitors. We had the Emily Brown team and they were extremely helpful throughout our first home purchase. They always responded to any queries immediately, kept us updated, and were great at chasing the seller's solicitors. The quote they gave upfront was fully accurate with no hidden/extra costs unlike our previous solicitor. Very glad we chose them.
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Hi Greg thank you so much for this lovely review, we really apricate you leaving such great comments, we hope to work with you again in the future.
What clients say about Poole Alcock LLP
The firm specialises in conveyancing, remortgages, wills, probate, employment and personal injury, with clear expertise in fast turnarounds and complex transactions. Clients praise efficient, knowledgeable legal advice and strong case management. Valued soft skills include excellent communication (plain English, regular updates), responsiveness, proactivity, professionalism, empathy and approachability. Reviewers highlight helpful, calm guidance that reduces stress and makes processes straightforward, with staff described as friendly, organised and client-focused.
This review was submitted by a verified client of Poole Alcock LLP.
Stephanie was very good and knowledgeable. She answered all of my questions and I didn't have any complaints
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This review was submitted by a verified client of Poole Alcock LLP.
Very happy, Rose was very helpful and answered all of my questions. Would recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Very productive, helpful chat about my options and next steps. Kate answered all of my questions
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This review was submitted by a verified client of Poole Alcock LLP.
Very helpful - thoughtful - gave a very simple explanation of it all. Straight forward and I will recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Very personable - answered all my questions clearly in a way I could easily understand. I will definitely recommend without hesitation.
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Very good service. We went from agreement on the sale to completion in 9 weeks.
Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.
Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.
Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.
Solicitors tagged in
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It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.
Excellent and professional service provided throughout.
Solicitors tagged in
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Thank you for your feedback Rebecca. We're delighted to hear that you received excellent and professional service throughout your matter. Ensuring our clients feel supported and well looked after from start to finish is extremely important to us, and it's wonderful to know that this was reflected in your experience. We truly appreciate you taking the time to share your comments and thank you for choosing Poole Alcock.
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