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Tozers LLP

5.0 | 55 Reviews 55 Reviews | Mistreatment
4,971 Total Company Reviews info icon Mistreatment | info icon 4,971 Total Company Reviews Mistreatment | info icon 4,971 Total Company Reviews

Broadwalk House, Southernhay West, Exeter, Devon, EX1 1UA

Accepting new clients

Broadwalk House, Southernhay West, Exeter, Devon, EX1 1UA

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The Solicitors Regulation Authority

Regulator ID: 465564

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Tozers LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Tozers LLP are accredited by

Children Law accreditation awarded to Tozers LLP
Clinical Negligence accreditation awarded to Tozers LLP
Family Law accreditation awarded to Tozers LLP

Description

Things have changed a lot since we were founded in 1785. Sure, we are still a law firm, but we now have over 200 colleagues in offices in Exeter, Newton Abbot and Teignmouth. We’ve adapted as the world we operate in has changed. But we are still here to help, providing advice for you, and for your business.

Rankings by area of expertise

The rankings below show the areas of expertise that Tozers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tozers LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Tozers LLP are accredited by

Children Law accreditation awarded to Tozers LLP
Clinical Negligence accreditation awarded to Tozers LLP
Family Law accreditation awarded to Tozers LLP

Description

Things have changed a lot since we were founded in 1785. Sure, we are still a law firm, but we now have over 200 colleagues in offices in Exeter, Newton Abbot and Teignmouth. We’ve adapted as the world we operate in has changed. But we are still here to help, providing advice for you, and for your business.

Rankings by area of expertise

The rankings below show the areas of expertise that Tozers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 5 / 4,698
Wills, Trusts & Probate 7 / 3,713
Family Law 10 / 4,157
Commercial Property 55 / 3,581
Dispute Resolution 18 / 1,792
Employment 63 / 3,545
Company & Commercial 31 / 4,048
Clinical Negligence 17 / 1,218
Charities 1 / 754
Consumer 6 / 4,304
Litigation 131 / 924
IT & Intellectual Property 3 / 1,086
Personal Injury 315 / 2,591
Agriculture 33 / 815
Commercial and Business Law 2 / 375
Child Law 182 / 1,646
Corporate Law 81 / 840
Money & Tax 7 / 1,903
Company Law 79 / 959
Contract Law 98 / 1,416
Intellectual Property Law 47 / 612
Land Law 134 / 1,326
Planning Law 1 / 575
Business Law 79 / 492
Commercial Law 4 / 213
Court of Protection and Deputyship 90 / 587
Cybersecurity and Data Protection Law 47 / 872
Disability Law 60 / 598
Notary 149 / 861
Privacy Law 30 / 505
Actions against the police 58 / 188
Adjudication Law 39 / 251
Advertising and Marketing Law 6 / 83
Animal Law 23 / 114
Artificial Intelligence Law 10 / 98
Asset Management 29 / 390
Care Law 62 / 535
Copyright Law 29 / 508
Criminal Law 87 / 1,013
Domestic Violence Law 76 / 895
Environmental Law 18 / 390
Equality Law 71 / 1,074
Equine Law 5 / 48
Evidence Law 19 / 181
Financial Crime Law 41 / 463
Governance Law 17 / 267
Health and Safety Law 56 / 570
Immigration 205 / 2,260
Inheritance Law 98 / 698
Injunctions Law 93 / 919
Inquest Law 10 / 54
Insurance Law 64 / 639
International Law 29 / 371
Licensing Law 38 / 494
Local Government Law 5 / 60
Pensions Law 46 / 482
Professional Negligence 209 / 1,278
Surveillance Law 17 / 163
Travel Law 11 / 128
Welfare & Benefits 144 / 1,031
National 6 / 11,166

Pinned Reviews

Profile image of Deborah Louise Rankin

Deborah Louise Rankin

Verified
Housing & Property

Outstanding personable service.

My personal experience of Tozers has been one of positive support all the way through. Clear concise communication and a very professional on the ball service. They are leaps ahead of other solicitors I have used in the past. Wholeheartedly recommended.

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Meet the team of Tozers LLP

Meet the team of Tozers LLP

Contact & Locations - Tozers LLP

Opening hours

Monday 08:45–17:00
Tuesday 08:45–17:00
Wednesday 08:45–17:00
Thursday 08:45–17:00
Friday 08:45–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

Broadwalk House, Southernhay West, Exeter, Devon, EX1 1UA

Reviews

5.0 /5 55 Reviews
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Rating

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Clients say

What clients say about Tozers LLP

Highly regarded for conveyancing, wills and probate, family, clinical negligence, employment and commercial property work, with clear expertise in complex leasehold and title issues. Clients praise rapid, proactive case management, strong attention to detail and practical, timely advice. Valued soft skills include excellent communication, responsiveness, empathy, patience and approachability, together with tenacity and professionalism that keep transactions moving and reduce stress for clients.

friendly staff
clear communication
professional service
prompt responses
efficient handling
supportive guidance
attention to detail
helpful advice
stress free
proactive approach

ReviewSolicitors Review List

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John Verkaik

Verified
Clinical Negligence

Mr John Verkaik

I am deeply grateful to Endurance Arthur at Tozers for everything she has done for my son James and our family. James’s Erb’s palsy clinical negligence case was a long and tiring journey. Throughout it, Endurance was thorough, diligent and always kept us informed. She took the time to explain each stage and made sure we felt supported. Over the years, Endurance came to feel almost like a family friend. She made sure we could attend the High Court of Justice together as a family and experience that important moment first hand. It helped us draw a line under a difficult chapter of our lives. Endurance, thank you for your hard work, your kindness and your dedication to James. As his father, I will always be grateful. John Verkaik

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A representative from Tozers LLP responded to this review

Thank you, John, for sharing such a heartfelt review. We’re very grateful for your kind words about Endurance and the support she provided to you, James and your family throughout what was clearly a long and challenging journey. We’re pleased to hear that her thoroughness, dedication and care helped you feel informed and supported, and that being able to attend the High Court together as a family gave you an important sense of closure. We’ll be sure to share your wonderful feedback with Endurance.

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anonymous

Clinical Negligence

Trusted Partner

Helena was excellent throughout. She was thorough and detailed and made me feel she had my very best interests at heart. Over the many years of my case, she kept me fully updated and involved. She empathised and used her considerable knowledge and skill to secure me a very pleasing outcome, for which I am truly grateful.

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A representative from Tozers LLP responded to this review

Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear that Helena provided you with thorough, detailed and compassionate support throughout your matter. It’s wonderful to know that you felt fully informed and involved at every stage, and that her expertise and dedication helped achieve an outcome you were pleased with. We truly appreciate your kind words and wish you all the very best for the future.

0
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Matt

Clinical Negligence

Brilliant from start to finish

My case involved a surgery that had been done incorrectly in which I contacted a couple of different solicitors who said that I wouldn’t have a case but Hannah and Tozers took it on and helped from the first phone call. Hannah has been brilliant from start to finish and has always explained every step in the simplest way possible. Whenever I did have any confusion, she would always help to resolve it I would 100% recommend Hannah for anyone that has been in a similar situation

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this review

A representative from Tozers LLP responded to this review

Thank you for your wonderful review and for recommending Hannah. We are delighted to hear that she was able to support you from your very first call, providing clear guidance and helping you feel informed and reassured throughout your claim. We understand how important it is to have someone you can trust during what can be a challenging experience, and your kind words mean a great deal to Hannah and the whole team. We wish you all the very best for the future.

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Sharon Davenport

Verified
Clinical Negligence

Excellent service from start to finish

I can’t recommend Michelle highly enough. From start to finish, she has been professional, patient and incredibly supportive. She kept me informed every step of the way, explained everything clearly, and was happy to answer any questions I had. Her communication was excellent, and I always felt reassured that my case was being handled with care and attention. Nothing ever seemed too much trouble, and her care and understanding made what could have been a very stressful process much easier. I’m extremely grateful for all of her hard work and would highly recommend her to anyone looking for a reliable, knowledgeable, and caring solicitor. Thank you Michelle for providing such an excellent service.

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A representative from Tozers LLP responded to this review

Thank you for taking the time to leave a review. We’re delighted to hear that Michelle’s professionalism, clear communication and compassionate support helped make a challenging process easier to navigate. Your kind words and recommendation mean a great deal to Michelle and the whole team. Thank you for placing your trust in Tozers, and we wish you all the very best for the future.

0
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Ashley

Verified
Clinical Negligence

Clair Hemming

Clair has been wonderfully helpful over the course of the 14 or so years that the case has lasted, and took us to a satisfying outcome.

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A representative from Tozers LLP responded to this review

Thank you for taking the time to share your kind feedback. We are delighted to hear that Clair provided such helpful and consistent support throughout what was clearly a lengthy and complex matter. Reaching a satisfying outcome for our clients is always our priority, and we appreciate your recognition of Clair’s dedication and commitment over the years. Thank you for your kind recommendation.

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Other Reviews

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Katie Genner

Clinical Negligence

Katie

Excellent service from start to finish (18years) from Clair and her team , always communicating with us through every step , would highly recommend

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this review

A representative from Tozers LLP responded to this review

Thank you for your kind words. We are delighted to hear that Clair and her team have consistently provided clear communication and excellent service throughout. Your recommendation means a great deal to us.

0
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J East

Clinical Negligence

Medical Negligence

Endurance gave me the confidence to talk about my case. She gave me time, she listened and l always felt she had my best interests at heart. I am so grateful for her professional help, her kindness and for the determination she had to help me achieve a positive outcome. My overall recommendation is that Endurance and Tozers are a team to trust.

Solicitors tagged in
this review

A representative from Tozers LLP responded to this review

We truly appreciate the time you took to share your experience and we are delighted to read of the support that Endurance provided during your time working with us. It is truly rewarding to know that our efforts have made a difference. Many thanks

0
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Stephen

Clinical Negligence

Medical Negligence

The work that they put in for me was second to none. They were extremely helpful and clear about certain aspects, whilst also giving explanations for things I didn’t understand.

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A representative from Tozers LLP responded to this review

Thank you so much for your positive feedback and for taking the time to post this review. Our clients' views are important to us and help us constantly improve the way we do business, so thanks again.

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Nicola

Nicola

Exceptional Service – Medical/Clinical negligence case Tozers were recommended to us and they were fantastic. I cannot recommend our solicitor Kate Stone enough, she was professional, knowledgeable, and very personable. Kate was always quick to return email and phone communications and regular updates were provided throughout the case. She led us step by step throughout the process and I would highly recommend Kate to anyone in need of guidance in this field.

0
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Elizabeth

Verified
Clinical Negligence

Other

A competent solicitor who was always accessible. Staff who always courteous makes it so much easier for the client to understand the legality of the case and feel at ease to ask questions. Well done to Mark and his team.

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A representative from Tozers LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.9 /5 4971 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Tozers LLP

Highly regarded for conveyancing, wills and probate, family, clinical negligence, employment and commercial property work, with clear expertise in complex leasehold and title issues. Clients praise rapid, proactive case management, strong attention to detail and practical, timely advice. Valued soft skills include excellent communication, responsiveness, empathy, patience and approachability, together with tenacity and professionalism that keep transactions moving and reduce stress for clients.

friendly staff
clear communication
professional service
prompt responses
efficient handling
supportive guidance
attention to detail
helpful advice
stress free
proactive approach

ReviewSolicitors Review List

Profile image of Alison Gail Proctor

Alison Gail Proctor

Verified
Housing & Property

Professional and friendly

I was impressed with how quick my purchase went through and without any issues. Sarah was lovely

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0
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Anonymous

Verified
Housing & Property

Really happy with the service

Really pleased with the service from start to finish. Thank you for all your help with my house purchase and for helping me get into my new home. I really appreciate everything you’ve done!

Legal experts tagged in
this review

A representative from Tozers LLP responded to this review

Thank you so much for your lovely review! We’re delighted to hear that you were pleased with the service you received from start to finish. It was a pleasure to assist you with your house purchase, and we hope you’re settling into your new home.

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Sophie

Verified
Housing & Property

Excellent as always!

Sarah was an absolute star over the course of my transaction, keeping me updated regularly and chasing others in the chain. And always lovely and cheerful on the phone and in emails.

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A representative from Tozers LLP responded to this review

Thank you for taking the time to leave us a review! We’re delighted that Sarah made your experience a positive one and that everything went smoothly throughout your transaction.

0
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Profile image of Jacqueline Mary Chakravarti

Jacqueline Mary Chakravarti

Verified
Housing & Property

Excellent solicitors

We bought and sold properties through Tozers recently. Despite the ups and downs of a prolonged sale and purchase, Tozers were professional, helpful, proactive , approachable and always contactable, seeing our transactions through to the end. We would highly recommend Josh and his team.

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this review

A representative from Tozers LLP responded to this review

Thank you for your great review and recommendation. We’re pleased to hear that Josh and the team were able to support you through both your sale and purchase, particularly with the challenges along the way. We hope you’re settling in well and wish you all the best in your new home!

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Elisabeth Constance Maria Marsh

Verified
Housing & Property

Property Sale

Mark was professional and friendly ( as were the team). My calls and emails were always answered promptly. Smooth and timely exchange/completion. I would recommend anyone selling to consider Mark at Tozer

Solicitors tagged in
this review

A representative from Tozers LLP responded to this review

Thank you for your great review and recommendation. We’re so pleased to hear that Mark and the team made the process a smooth and positive experience for you. We’ll be sure to pass your feedback on to Mark.

0
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Other Reviews

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Paul Curtis

Employment

An attentive and professional service, thank you

0
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Anonymous

Housing & Property

Residential Property

We have been really pleased with the service we have received from Tozers regarding the sale of our father’s home. They have kept us updated quickly and efficiently throughout the whole process. I wouldn’t hesitate to recommend them.

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Anonymous

Housing & Property

Residential Property

As a first time buyer Tozers and specifically Rebecca Holloway Bowden have been excellent at explaining the process and asking my many questions. They have been quick to respond at every stage of the process.

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A representative from Tozers LLP responded to this review

Thank you for your lovely feedback! We’re delighted that Rebecca was able to guide you through your first home purchase and answer all your questions along the way. We hope you’re enjoying your new home and wish you all the best for the future!

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Sean Mackness

Sean

Very professional and helpfull.

A representative from Tozers LLP responded to this review

Thank you for taking the time to leave us a review. We’re delighted to hear you were happy with the service you received.

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Anonymous

Housing & Property

Residential Property

Overall a very good service was received.

Solicitors tagged in
this review

A representative from Tozers LLP responded to this review

Thank you for your feedback. We’re delighted to hear you were happy with the service you received.

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