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Poole Alcock LLP

4.9 | 32 Reviews 32 Reviews | Dispute Resolution
5,343 Total Company Reviews info icon Dispute Resolution | info icon 5,343 Total Company Reviews Dispute Resolution | info icon 5,343 Total Company Reviews

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Accepting new clients

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008888

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 5.0/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Reviews

4.9 /5 32 Reviews
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Rating

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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.

Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed

ReviewSolicitors Review List

Profile image of Ian

Ian

Verified
Housing & Property

100% satisfied

Important that the team knew about my file, please not to be forgotten about. Happy with updates, very pleased with service.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re delighted to hear that you were 100% satisfied with our service Ian and felt confident that your matter received the attention it deserved. Keeping clients informed and ensuring nothing is overlooked is very important to us, so we’re pleased you were happy with the updates and overall service. Your comments are greatly appreciated.

0
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Malcolm Goldstraw

Verified
Family Law

Consultation

Every one I have dealt with has been very professional, they have taken my matters very seriously, and are working hard to get a resolution for me in a matter that was being dealt with by another solicitor with no results. Very friendly staff have no problem calling me in the USA. Amazing experience Thank you

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much Malcolm for taking the time to share your experience with us. We truly appreciate your kind words and will pass on to Helen and her team. We are delighted that you have had such an amazing experience. Kindest regards.

0
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Paul Jones

Verified
Consumer

Honest and transparent advice

Spoke to Dan about building dispute. It was very helpful to be laid out. The steps were clear and he gave honest and transparent advice.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Paul for the 5 star review and for taking the time to complete the questionnaire. We are very happy that Dan has been able to help you in this matter and really appreciate you sharing your positive feedback. Very best wishes.

1
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Rose Longfield

Verified
Consumer

Litigation

Once in contact with a solicitor everything was very professional and informative

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Rose for your positive review and feedback. We are delighted that Dan has been able to help in this matter. Please do not hesitate to contact us again should you need any further help.

0
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Natalie Matthews

Verified
Consumer

Really helpful!

Very efficient. Dan had clear and helpful advice on my dispute matter

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Natalie for leaving us a 5 star review, we really do appreciate your feedback and we are delighted that Dan has been able to give you clear & helpful advice regarding your dispute. Please don't hesitate to get in touch if we can help any further. Very best wishes

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Other Reviews

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Kt

Housing & Property

A client

We had James Williams acting as our conveying solicitor for our new home. He was *fantastic*. Rapid responses, sorted everything out, we did not need to worry about a thing. Would highly recommend using Poole Alcock, specifically James Williams (if you're needing conveying anyway!)

Solicitors tagged in
this review

A representative from Poole Alcock LLP responded to this review

Thank you some much for your kind words. I will make sure they are passed on to James and his team.

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Reviews

4.9 /5 5343 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, employment and redundancy matters, family issues, and personal injury claims. They are valued for clear, jargon-free advice, strong legal knowledge, efficient turnaround, and proactive communication. Reviewers also highlight the team’s friendliness, approachability, empathy, patience, reassurance, and willingness to keep clients fully informed. Many describe the service as smooth, straightforward and stress-free, with staff taking time to understand individual needs and deliver practical support with professionalism.

Helpful service
Efficient turnaround
Professional advice
Clear explanations
Friendly manner
Responsive communication
Knowledgeable staff
Approachable team
Reassuring support
Kept informed

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Easy and straightforward

Very easy and straightforward - Jamie made the whole process simple.

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anonymous

Verified
Employment

Very happy

I contacted Poole Alcock and was given an appointment quickly - everything was sorted smoothly and efficiently. Very happy with the service that Jamie provided

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this review

0
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anonymous

Verified
Family Law

Felt very reassured

Stephanie filled me with confidence and I feel very reassured after speaking with her. She has taken all of the stress away.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Stephanie made you feel reassured and confident throughout the process. Taking away stress and providing support is exactly the level of service we strive for, and we will be sure to pass on your lovely comments to her.

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anonymous

Verified
Housing & Property

Aldermore Remortgage

Olivia provided a very efficient and speedy method during the remortgage process. Would 100% recommend Olivia and would like her to handle any of my other remortgages I have.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're very happy to hear that Olivia made your remortgage process so smooth, efficient, and stress-free. It means a great deal to know that you would recommend her and trust her to handle your future remortgages as well. We'll be sure to pass on your kind words to Olivia, who I'm sure will be thrilled to hear them. Thank you for choosing Poole Alcock.

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Sophie

Verified

Lovely sunny lady!

Dealing with a particularly delicate matter, separating with my partner and Eve was so kind it make it less stressful for a moment.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind words Sophie, Eve is indeed a lovely sunny lady. We're sorry you were facing such a difficult time, but we're pleased Eve was able to offer the support and reassurance you needed. We'll be sure to pass on your lovely feedback to her, and we wish you all the very best for the future.

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Other Reviews

Profile image of A Deramchi

A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

0
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Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

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JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
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David Ball

Housing & Property

David Ball

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

1
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Dave Ball

Housing & Property

Dave

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

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