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Poole Alcock LLP

5.0 | 632 Reviews 632 Reviews | Employment
5,498 Total Company Reviews info icon Employment | info icon 5,498 Total Company Reviews Employment | info icon 5,498 Total Company Reviews

The Hub, Fowler Avenue, Farnborough Business Park, Farnborough, Hampshire, GU14 7JF

Accepting new clients

The Hub, Fowler Avenue, Farnborough Business Park, Farnborough, Hampshire, GU14 7JF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8009097

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

The Hub, Fowler Avenue, Farnborough Business Park, Farnborough, Hampshire, GU14 7JF

Reviews

5.0 /5 632 Reviews
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Rating

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Clients say

What clients say about Poole Alcock LLP

The firm is praised for its expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, family matters, redundancy and employment law, with clients also noting strong knowledge in complex leasehold and transactional issues. Reviewers consistently value the team’s clear, practical advice, prompt responses, efficiency and ability to meet tight deadlines. Clients also highlight friendly, approachable, patient and reassuring service, with excellent communication, professionalism, empathy and support helping to make stressful processes feel straightforward and well managed.

Clear communication
Helpful staff
Professional service
Quick responses
Efficient service
Friendly approach
Knowledgeable advice
Supportive and reassuring
Smooth process
Easy to understand

ReviewSolicitors Review List

Profile image of Emmett Smith

Emmett Smith

Employment

Settlement agreement advice

Irini Shouman was professional in offering her advice for my settlement agreement. I would recommend her.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback Emmett. We're delighted to hear that Irini Shouman provided professional advice and support with your settlement agreement. We really appreciate your recommendation and wish you all the very best for the future.

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Max

Verified
Employment

Friendly and helpful with clear legal advice

I contacted Poole Alcock as I needed legal advice with very short notice. From the outset, I was kept fully informed throughout and the entire team have been helpful and friendly. A call was quickly arranged with Elinor who provided clear advice in a friendly but professional manner. Would recommend.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're very pleased Max that we could assist at short notice and that you felt fully informed and supported throughout. It's great to hear that Elinor provided clear, friendly and professional advice, and we'll be sure to pass on your kind comments to her and the team. Thank you for your recommendation, and we wish you all the very best for the future.

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Anonymous

Verified
Employment

Excellent service

I spoke with Irini who was extremely helpful. She went through the document line by line to make sure I understood everything. She was warm, friendly and very understanding. Excellent service.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Irini was so helpful and took the time to explain everything clearly, ensuring you felt comfortable and informed throughout. We'll be sure to pass on your lovely comments. Thank you for choosing us!

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Anonymous

Verified
Employment

Settlement Agreement

Very informative and supportive services provided. Highly recommended.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're pleased to hear you found our service informative and supportive throughout. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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anonymous

Employment

Great Job

Great Job and a very good impression in all proccess

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Poole Alcock Review Administrator

Thank you for sharing your positive experience with us , we are glad that we have made such a very good impression and appreciate your kind words.

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Other Reviews

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A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

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Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

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Darren

Employment

Darren

Absolutely brilliant irini and kellie are great

Solicitors tagged in
this review

A representative from Poole Alcock LLP responded to this review

Thank you for the positive review, we are glad the team could help.

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Callum

Employment

Callum

The team has so helpful. Everything moved so quickly and was sorted within 2 days. Everything was explained clearly and answered any of the questions i had. Really appreciate there help.

A representative from Poole Alcock LLP responded to this review

Thank you for your review Callum. We are glad the team could assist you efficiently and you were satisfied with the service, we appreciate the positive feedback. Best wishes.

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Mers

Employment

Mers

I needed to find a solicitor for an employment matter. I was recommended Poole Alock by a friend. All the Poole Alcock staff were really friendly and professional, meeting my tight deadlines and offering clear and concise advice.

A representative from Poole Alcock LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 5498 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

The firm is praised for its expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, family matters, redundancy and employment law, with clients also noting strong knowledge in complex leasehold and transactional issues. Reviewers consistently value the team’s clear, practical advice, prompt responses, efficiency and ability to meet tight deadlines. Clients also highlight friendly, approachable, patient and reassuring service, with excellent communication, professionalism, empathy and support helping to make stressful processes feel straightforward and well managed.

Clear communication
Helpful staff
Professional service
Quick responses
Efficient service
Friendly approach
Knowledgeable advice
Supportive and reassuring
Smooth process
Easy to understand

ReviewSolicitors Review List

Profile image of D, Family Client

D, Family Client

Verified
Family Law

Heartfelt thank you

I just wanted to take a moment to say a heartfelt thank you. After everything we went through to make this happen, J spent two wonderful weeks with us here in Kenya over the summer. We travelled the country, spent time with family, and simply enjoyed being together - it was everything we had hoped for and more. None of it would have been possible without your patience, guidance and hard work throughout the process.

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anonymous

Verified
Family Law

Sabirah was brilliant

Sabirah was brilliant. She had an answer for everything! Would recommend.

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this review

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Emmett Smith

Employment

Settlement agreement advice

Irini Shouman was professional in offering her advice for my settlement agreement. I would recommend her.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback Emmett. We're delighted to hear that Irini Shouman provided professional advice and support with your settlement agreement. We really appreciate your recommendation and wish you all the very best for the future.

0
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Sandie Goodridge

Verified

Perfect service

I was very stressed out having had issues with previous solicitors and Eve instantly calmed my fears and explained the processes very clearly and precisely. She was exceptionally helpful and I would highly recommend her and her company.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Sandie thank you for your wonderful feedback. We're so pleased to hear that Eve was able to put your mind at ease during a stressful time and explain everything clearly throughout the process. Your recommendation means a great deal to us, and we'll be sure to pass on your kind words. Wishing you all the very best for the future.

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anonymous

Verified
Consumer

Very good.

My initial call / appointment with Dan was very good. I found Dan to be very helpful and informative.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to complete our questionnaire and for the great 5 star review. We are happy that you found Dan to be helpful and informative and that the initial call/appointment was very good. Please get in touch if we can help any further.

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Other Reviews

Profile image of James Davies

James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

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Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

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Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

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Irene Anderson

Housing & Property

Irene Anderson

Conveyance went smoothly with no hitches.

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Allan Henshall

Housing & Property

Allan Henshall

Very professional and good value for money

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.

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