Dispute Resolution
|
5,201 Total Company Reviews
Dispute Resolution
|
5,201 Total Company Reviews
Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
Accepting new clients
Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8007216
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ
What clients say about Poole Alcock LLP
The firm specialises in conveyancing, remortgages, wills, probate, employment and personal injury, with clear expertise in fast turnarounds and complex transactions. Clients praise efficient, knowledgeable legal advice and strong case management. Valued soft skills include excellent communication (plain English, regular updates), responsiveness, proactivity, professionalism, empathy and approachability. Reviewers highlight helpful, calm guidance that reduces stress and makes processes straightforward, with staff described as friendly, organised and client-focused.
This review was submitted by a verified client of Poole Alcock LLP.
Prompt responses and a quick resolution of matter. Staff were professional, knowledgeable, and helpful.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Professional + easy to talk to, will definitely recommend - very quick turnaround, and easy to deal with
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
This review covers a personal injury claim for my daughter, who was knocked over by a car. I spent some time selecting Poole Alcock, based on reviews. On completion of the 10 month process, including recovery, I can confirm that they are a wise choice to represent your potential claim. I was guided by Georgina Coppenhall, who was helpful, supportive and spent time explaining the process. Given the time claims such as this take, it is important to keep an electronic diary of events, evidence and costs, understand the next steps and be clear on the fair final claim that you deserve, any insurer will try offers below your expectation. Georgina has plenty of experience and will guide you accordingly.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Jamie was great and kept me informed throughout my case
Solicitors tagged in
this review
We're delighted to hear that Jamie was great to work with and kept you informed throughout your case. Regular communication is so important, and we're pleased that Jamie ensured you felt updated and supported every step of the way. Thank you for taking the time to share your experience with us. We truly appreciate your kind comments.
This review was submitted by a verified client of Poole Alcock LLP.
Millie was fantastic. I was waiting for a Title Split before I could complete and it left us with 9 days to get the mortgage completed which she did. She was clear about all the things needed to be done and expedited my case so she could get the job done. I cannot fault Millie or Poole Alcock the service was A plus!!
Lee thank you for your wonderful feedback. We're delighted to hear that Millie provided such fantastic service during what was clearly a time-sensitive process. With only nine days available to complete your mortgage after the Title Split was finalised, it's great to know that Millie kept everything moving forward, clearly explained what was needed, and worked hard to expedite your case to achieve a successful outcome. Her dedication and commitment to keeping things on track clearly made a real difference. We truly appreciate your kind words and are thrilled that you found the service from both Millie and Poole Alcock to be A plus. Thank you for taking the time to share your experience.
Extremely helpful from start to finish. Made a settlement clear and easy to understand, offered good advice, were friendly, explained things clearly, and corresponded with my employer well. Highly recommend their services.
I am extremely happy with the service I received from Jamie Riseley and his team in regard to their handling of my redundancy Settlement Agreement. During the on-line meeting I had with Jamie himself, I found him to be very friendly, helpful and insightful. Later in the process, when my employer failed to meet an agreed deadline, Jamie sent an additional email that prompted them to into fulfilling their obligations. Highly recommended.
Solicitors tagged in
this review
Steve your feedback has made our day. We are delighted that we have been able to help you in your matter and will pass your very kind words onto Jamie and his team. Very best wishes.
The Poole team handled the matter swiftly, well detail and professionally. Meeting was organised by remotely and all the information was explained clearly by the case handler. Great Service !
Karthick we are delighted that you have had such a positive experience with Poole Alcock and have advised it has been 'great service'. If we can help any further please do not hesitate to get in touch.
Excellent, quick, professional and reassuring to help me navigate my employment situation
Thank you for your review, Helen. We are thrilled that our Employment team were able to reassure you throughout your employment situation. All the best for the future.
Just incredible - I phoned them that morning asking them to aid me in a settlement issue . By 11 they had booked me an appointment and all was signed , sent off and sorted by 11 - miracle workers in my eyes ! Thank you especially to Jamie and Kellie
Solicitors tagged in
this review
Hi Emily, I'm so pleased to hear you got the help you needed and fast!!!And thanks so much for your lovely review.
What clients say about Poole Alcock LLP
The firm specialises in conveyancing, remortgages, wills, probate, employment and personal injury, with clear expertise in fast turnarounds and complex transactions. Clients praise efficient, knowledgeable legal advice and strong case management. Valued soft skills include excellent communication (plain English, regular updates), responsiveness, proactivity, professionalism, empathy and approachability. Reviewers highlight helpful, calm guidance that reduces stress and makes processes straightforward, with staff described as friendly, organised and client-focused.
This review was submitted by a verified client of Poole Alcock LLP.
Stephanie was very good and knowledgeable. She answered all of my questions and I didn't have any complaints
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Very happy, Rose was very helpful and answered all of my questions. Would recommend.
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Very productive, helpful chat about my options and next steps. Kate answered all of my questions
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Very helpful - thoughtful - gave a very simple explanation of it all. Straight forward and I will recommend.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Very personable - answered all my questions clearly in a way I could easily understand. I will definitely recommend without hesitation.
Solicitors tagged in
this review
Very good service. We went from agreement on the sale to completion in 9 weeks.
Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.
Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.
Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.
Solicitors tagged in
this review
It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.
Excellent and professional service provided throughout.
Solicitors tagged in
this review
Thank you for your feedback Rebecca. We're delighted to hear that you received excellent and professional service throughout your matter. Ensuring our clients feel supported and well looked after from start to finish is extremely important to us, and it's wonderful to know that this was reflected in your experience. We truly appreciate you taking the time to share your comments and thank you for choosing Poole Alcock.
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.
