Dispute Resolution
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5,211 Total Company Reviews
Dispute Resolution
|
5,211 Total Company Reviews
Ashley Park House, 42-50 Hersham Road, 1st Floor, Walton-on-thames, Surrey, KT12 1RZ
Accepting new clients
Ashley Park House, 42-50 Hersham Road, 1st Floor, Walton-on-thames, Surrey, KT12 1RZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8011004
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Ashley Park House, 42-50 Hersham Road, 1st Floor, Walton-on-thames, Surrey, KT12 1RZ
What clients say about Poole Alcock LLP
The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround, clear advice and a smooth process .
Legal experts tagged in
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This review was submitted by a verified client of Poole Alcock LLP.
I found my dealings with Poole Alcock went smoothly, due, I think, to the firm being professional and efficient.
Solicitors tagged in
this review
Thank you Ms. Small for your very kind review. We are very happy that your matter went smoothly and that you felt that was because we were professional and efficient. Please don't hesitate to get in touch if we can help any further.
This review was submitted by a verified client of Poole Alcock LLP.
Prompt responses and a quick resolution of matter. Staff were professional, knowledgeable, and helpful.
Solicitors tagged in
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Thank you for your feedback. We're pleased to hear that your matter was resolved quickly and that you received prompt responses throughout. It's wonderful to know that our team was professional, knowledgeable, and helpful, and we appreciate you taking the time to share your experience.
This review was submitted by a verified client of Poole Alcock LLP.
Professional + easy to talk to, will definitely recommend - very quick turnaround, and easy to deal with
Solicitors tagged in
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Thank you for your feedback. We're delighted to hear that you found the service professional, friendly, and easy to deal with. It's great to know that everything was handled promptly with a quick turnaround, and we truly appreciate your recommendation.
This review was submitted by a verified client of Poole Alcock LLP.
This review covers a personal injury claim for my daughter, who was knocked over by a car. I spent some time selecting Poole Alcock, based on reviews. On completion of the 10 month process, including recovery, I can confirm that they are a wise choice to represent your potential claim. I was guided by Georgina Coppenhall, who was helpful, supportive and spent time explaining the process. Given the time claims such as this take, it is important to keep an electronic diary of events, evidence and costs, understand the next steps and be clear on the fair final claim that you deserve, any insurer will try offers below your expectation. Georgina has plenty of experience and will guide you accordingly.
Solicitors tagged in
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We're very happy to hear that you were pleased with the service provided throughout your daughter's personal injury claim. It's wonderful to know that Georgina was supportive, helpful, and guided you through the process with care and professionalism. We appreciate your kind recommendation and are grateful that you chose Poole Alcock to assist you during what must have been a challenging time. We wish your daughter all the very best in her continued recovery.
Extremely helpful from start to finish. Made a settlement clear and easy to understand, offered good advice, were friendly, explained things clearly, and corresponded with my employer well. Highly recommend their services.
I am extremely happy with the service I received from Jamie Riseley and his team in regard to their handling of my redundancy Settlement Agreement. During the on-line meeting I had with Jamie himself, I found him to be very friendly, helpful and insightful. Later in the process, when my employer failed to meet an agreed deadline, Jamie sent an additional email that prompted them to into fulfilling their obligations. Highly recommended.
Solicitors tagged in
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Steve your feedback has made our day. We are delighted that we have been able to help you in your matter and will pass your very kind words onto Jamie and his team. Very best wishes.
The Poole team handled the matter swiftly, well detail and professionally. Meeting was organised by remotely and all the information was explained clearly by the case handler. Great Service !
Karthick we are delighted that you have had such a positive experience with Poole Alcock and have advised it has been 'great service'. If we can help any further please do not hesitate to get in touch.
Excellent, quick, professional and reassuring to help me navigate my employment situation
Thank you for your review, Helen. We are thrilled that our Employment team were able to reassure you throughout your employment situation. All the best for the future.
Just incredible - I phoned them that morning asking them to aid me in a settlement issue . By 11 they had booked me an appointment and all was signed , sent off and sorted by 11 - miracle workers in my eyes ! Thank you especially to Jamie and Kellie
Solicitors tagged in
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Hi Emily, I'm so pleased to hear you got the help you needed and fast!!!And thanks so much for your lovely review.
What clients say about Poole Alcock LLP
The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.
This review was submitted by a verified client of Poole Alcock LLP.
The documentation was clearly explained to me. Very thorough and professional.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround, clear advice and a smooth process .
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Stephanie was very thorough, very approachable and easy going. I was impressed with Stephanie's knowledge and answers provided.
Solicitors tagged in
this review
Thank you for your feedback. We're delighted to hear that Stephanie was so helpful, knowledgeable, and easy to talk to. I'll make sure your comments are shared with her.
This review was submitted by a verified client of Poole Alcock LLP.
We met and spoke to several people at the Nantwich offices - all of whom were very pleasant but professional. All matters were dealt in a quick and efficient manner.
Solicitors tagged in
this review
We are very pleased that you found us to be professional and friendly and happy that your matters were dealt with in a quick and efficient manner.
This review was submitted by a verified client of Poole Alcock LLP.
I found my dealings with Poole Alcock went smoothly, due, I think, to the firm being professional and efficient.
Solicitors tagged in
this review
Thank you Ms. Small for your very kind review. We are very happy that your matter went smoothly and that you felt that was because we were professional and efficient. Please don't hesitate to get in touch if we can help any further.
We found Poole Alcock after reading their Google reviews, and they definitely lived up to them! Although I was initially hesitant about not using a local solicitor, choosing them was one of the best decisions we made. A huge thank you to Kate and her team, who was fantastic throughout our house purchase. She was professional, responsive, and kept us updated every step of the way. The communication was excellent, everything was explained clearly, and the whole process was smooth and stress-free. We completed on our home much quicker than we thought possible.
Thank you for your wonderful feedback Sherwin. We're delighted to hear that you chose Poole Alcock based on our Google reviews and that we lived up to your expectations. We understand that choosing a solicitor outside your local area can feel like a big decision, so it's especially rewarding to know that you found the experience so positive. We appreciate your kind comments and thank you for placing your trust in us.
Very good service. We went from agreement on the sale to completion in 9 weeks.
We're delighted Charles to hear that your sale progressed from agreement to completion in just 9 weeks and that you were pleased with the service you received. We appreciate your comments and wish you all the best for the future.
Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.
Thank you for your 5 star review Mark, we are happy that you shared your positive experience with us and even more so that you will recommend us moving forward. Very best wishes.
Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.
Many thanks Lynne for the great 5 star review and your wonderful comments. We are very happy that you found us to be easily contactable and helpful with questions. It's great to know that your questions, concerns, and progress updates were handled promptly and professionally. We appreciate your kind comments and thank you for choosing Poole Alcock.
Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.
Solicitors tagged in
this review
It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.
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