New Build Solicitors
|
5,106 Total Company Reviews
New Build Solicitors
|
5,106 Total Company Reviews
3 Brindley Place, Birmingham, Birmingham, West Midlands, B1 2JB
Accepting new clients
3 Brindley Place, Birmingham, Birmingham, West Midlands, B1 2JB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004373
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
3 Brindley Place, Birmingham, Birmingham, West Midlands, B1 2JB
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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This review was submitted by a verified client of Poole Alcock LLP.
My experience with Poole Alcock LLP was great, extremely straight forward, efficient and professional. Very happy with them.
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Thank you so much for your kind words! We’re delighted to hear you had such a great experience with Poole Alcock LLP and found everything straightforward, efficient, and professional. It’s wonderful to know you’re happy with the service you received—we really appreciate you taking the time to share your feedback! 😊
This review was submitted by a verified client of Poole Alcock LLP.
It was very quick to arrange a consultation. Professional and approachable.
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Thank you for your kind feedback! We’re so pleased to hear that arranging your consultation was quick and that you found our team professional and approachable. That’s exactly the experience we strive to provide. We really appreciate you taking the time to share your thoughts 😊
Several circumstances led to time restraints and other issues which Poole Alcock LLP handled very well and professionally. Everything was made very easy to understand and communication was clear and prompt.
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Thank you so much for your kind feedback. We’re really pleased to hear that, despite the time constraints and other challenges, everything was handled well and professionally. It’s great to know that we were able to keep things clear, easy to understand, and communicate promptly throughout. We truly appreciate you taking the time to share your experience.
This review was submitted by a verified client of Poole Alcock LLP.
Supportive and helpful and gave clear advice
Thank you for your kind feedback. We’re really pleased to hear that you found the support helpful and the advice clear. Providing straightforward, practical guidance is very important to us, so it’s great to know we met your expectations. If you ever need any further assistance, please don’t hesitate to get in touch—we’re always happy to help.
From start to finish, Poole Alcock Team were professional. From the administration side, communication was prompt and clear and from the solicitor’s side - great knowledge, understanding and guidance throughout our whole process. I would recommend them to anyone.
Apart from delay in reaching my conveyancer, which I put down to work load arising from the deadline towards stamp duty increase. I would say the team did well. I got a lot of reassurance as I was extremely anxious
Thank you for your positive review and feedback Osas, we are glad the team were able to help you. Very best wishes.
Professional at all times and easy to contact
I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.
Thank you so much Dean for taking the time to complete the questionnaire and for your great feedback. We really appreciate the 5 stars and we are very happy that you felt the advice you received was very informative and helpful.
Highly recommend these solicitors. We had the Emily Brown team and they were extremely helpful throughout our first home purchase. They always responded to any queries immediately, kept us updated, and were great at chasing the seller's solicitors. The quote they gave upfront was fully accurate with no hidden/extra costs unlike our previous solicitor. Very glad we chose them.
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Hi Greg thank you so much for this lovely review, we really apricate you leaving such great comments, we hope to work with you again in the future.
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
The robust and timely response to my request was greatly appreciated. Jamie was informed and clear in all the advice he gave to me.
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This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
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This review was submitted by a verified client of Poole Alcock LLP.
From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
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We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
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Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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