Wills, Trusts & Probate
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5,381 Total Company Reviews
Wills, Trusts & Probate
|
5,381 Total Company Reviews
2nd Floor, Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL
Accepting new clients
2nd Floor, Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8009087
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
2nd Floor, Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL
What clients say about Poole Alcock LLP
Clients consistently praised the firm’s expertise across conveyancing, remortgages, wills, Lasting Powers of Attorney, family law, employment and redundancy matters, alongside personal injury claims. Reviews highlighted fast turnarounds, clear legal advice, smooth transactions and strong attention to detail. Clients valued the team’s professionalism, knowledge and efficiency, as well as soft skills including friendliness, empathy, patience, responsiveness and reassuring communication. The firm was also commended for explaining legal issues in plain English, keeping clients informed, and making stressful processes feel straightforward and manageable.
This review was submitted by a verified client of Poole Alcock LLP.
Professional, knowledgeable. Appropriate questions and checking for clarity. Approachable and friendly.
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This review was submitted by a verified client of Poole Alcock LLP.
Very supportive during a difficult time and my nerves weren't the best. Everyone was polite, helpful & pleasant.
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This review was submitted by a verified client of Poole Alcock LLP.
Very efficient service, made to feel informed at all times. Selina was very responsive and it was excellent value for money.
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Chris thank you for your lovely comments. We're glad Selina was able to provide excellent support throughout and that you were happy with both the service and value you received. We truly appreciate your feedback.
This review was submitted by a verified client of Poole Alcock LLP.
We booked an appointment to prepare Lasting Power of Attorney for the both of us. These were completed in a competent and professional manner.
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Thank you for your kind feedback. We're delighted to hear that your Lasting Powers of Attorney were prepared in a competent and professional manner. We appreciate you choosing us to assist with such important arrangements.
This review was submitted by a verified client of Poole Alcock LLP.
Charles has dealt with us in a helpful, efficient and professional manner throughout our experience.
Solicitors tagged in
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Thank you for your kind words Margaret. We're pleased to hear that Charles provided helpful, efficient, and professional service throughout your experience. Your feedback is greatly appreciated.
Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.
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Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
Solicitors tagged in
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We are very happy Alison that James and his team have been able to help in what I am sure has been a very stressful time for you. Its great to know that you will recommend us and look forward to working with your parents. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.
Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!
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Thank you so much for the fantastic 5 star review. We are thrilled that you have enjoyed your experience with Poole Alcock and look forward to working with you again. Very best wishes.
James Williams team in Poole Alcock were very efficient, and supportive whilst selling my parents house for the estate. There were issues with the purchaser and the staff kept on top of the issues and concluded the sale effectively.
What clients say about Poole Alcock LLP
Clients consistently praised the firm’s expertise across conveyancing, remortgages, wills, Lasting Powers of Attorney, family law, employment and redundancy matters, alongside personal injury claims. Reviews highlighted fast turnarounds, clear legal advice, smooth transactions and strong attention to detail. Clients valued the team’s professionalism, knowledge and efficiency, as well as soft skills including friendliness, empathy, patience, responsiveness and reassuring communication. The firm was also commended for explaining legal issues in plain English, keeping clients informed, and making stressful processes feel straightforward and manageable.
This review was submitted by a verified client of Poole Alcock LLP.
Made process easy to go through. Appreciate the ease and professionalism. Totally appreciate your support and excellent service provided.
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This review was submitted by a verified client of Poole Alcock LLP.
Professional, knowledgeable. Appropriate questions and checking for clarity. Approachable and friendly.
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This review was submitted by a verified client of Poole Alcock LLP.
My case has been ongoing since March 2024 and throughout the entire case she has been professional, thorough and supportive. Her communication when explaining the process has been amazing and they could not have been more helpful. Thank you again for all your hard work!
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This review was submitted by a verified client of Poole Alcock LLP.
Elinor was really clear, broke things down into layman's terms and put me at ease entirely. Thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Very supportive during a difficult time and my nerves weren't the best. Everyone was polite, helpful & pleasant.
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Very professional and good value for money
Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.
Efficient, easy to contact and helpful.
Solicitors tagged in
this review
Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.
Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.
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Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.
Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.
Legal experts tagged in
this review
Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.
Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.
Solicitors tagged in
this review
Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.
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