Complex Cases
|
5,107 Total Company Reviews
Complex Cases
|
5,107 Total Company Reviews
960 Capability Green, Luton, Bedfordshire, LU1 3PE
Accepting new clients
960 Capability Green, Luton, Bedfordshire, LU1 3PE
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8005407
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
960 Capability Green, Luton, Bedfordshire, LU1 3PE
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
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This review was submitted by a verified client of Poole Alcock LLP.
From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Sabirah was very good and on top of her game. She pointed out where my ex-wife's solicitors hadn't appropriately drafted letters/documents, she absolutely knows what she is doing. Thank you Sabirah for all you have done for me.
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This review was submitted by a verified client of Poole Alcock LLP.
I was very happy with the service from Chloe and whilst I don't want to share my personal details or details of my case, I certainly wanted to leave a review for Chloe.
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Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
Kate and all her team were helpful, clear and accommodating to the different needs of the family. The charges were fair and communication was always timely. They processed the purchase as quickly as possible, but still did a thorough job. I would have no qualms in recommending them.
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Thank you very much for your thoughtful feedback Helen. We’re delighted to hear that Kate and her team were helpful, clear, and accommodating to your family’s needs throughout the process. It’s especially pleasing to know that communication was timely, the work was carried out thoroughly, and that everything was handled efficiently while remaining fairly priced. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Used Poole Alcock solicitors when I sold my house, they were very efficient and took me through the whole selling process. I would definitely recommend them.
Kate Heath was an absolute pleasure to work with throughout our house purchase. She was consistently attentive, approachable, and genuinely lovely to deal with. Kate kept us well informed at every stage, responded promptly to queries, and made what can be a stressful process feel smooth and manageable. We felt well supported and confident knowing she was handling everything. I wouldn’t hesitate to recommend her.
Absolutely outstanding on both our sale and purchase. Communication and the talking through the process step by step and in a manor that was calm, unrushed and fully explained. We will use again without hesitation.
We appreciate your positive review and feedback, we are glad the team could make this process swift and calm for you, best wishes for the future.
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
The robust and timely response to my request was greatly appreciated. Jamie was informed and clear in all the advice he gave to me.
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This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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Excellent and professional service provided throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
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We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Solicitors tagged in
this review
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
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