Wills, Trusts & Probate
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5,486 Total Company Reviews
Wills, Trusts & Probate
|
5,486 Total Company Reviews
Stuart House, East Wing, St. Johns Street, Peterborough, Cambridgeshire, PE1 5DD
Accepting new clients
Stuart House, East Wing, St. Johns Street, Peterborough, Cambridgeshire, PE1 5DD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8005411
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Stuart House, East Wing, St. Johns Street, Peterborough, Cambridgeshire, PE1 5DD
What clients say about Poole Alcock LLP
Clients consistently praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, family matters, employment and redundancy advice, and personal injury claims. Reviews highlight clear, practical guidance, strong legal knowledge, and an ability to explain complex issues in plain English. Clients also value the firm’s prompt turnaround, efficiency and attention to deadlines. Soft skills frequently mentioned include friendliness, professionalism, empathy, patience, responsiveness and reassurance, with many saying the team made stressful situations feel straightforward, supportive and well managed.
This review was submitted by a verified client of Poole Alcock LLP.
Charles Smalley was extremely helpful, knowledgeable and a pleasure to deal with. A credit to the company.
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This review was submitted by a verified client of Poole Alcock LLP.
Five Stars Review and a very efficient Service. Selina Hollies was Excellent.
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Thank you for your five-star review! We're delighted to hear you received efficient service and that Selina provided such an excellent experience. We really appreciate your feedback and your support.
This review was submitted by a verified client of Poole Alcock LLP.
Selina was very professional. Easy to contact and I'm very grateful for the home visit.
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Maureen, we're delighted to hear that Selina provided a professional service and was easy to contact throughout the process. We're especially pleased that the home visit was helpful and appreciated. Thank you for choosing us Poole Alcock.
This review was submitted by a verified client of Poole Alcock LLP.
It was very good, and everyone was very helpful. Would definitely recommend.
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Thank you for your feedback. We're delighted to hear you found our service very good and that our team was helpful throughout. Thank you for your recommendation Helen, it is greatly appreciated.
This review was submitted by a verified client of Poole Alcock LLP.
Everything done as expected and Selina was very professional. No complaints whatsever.
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We're delighted to hear everything went as expected and that Selina provided a professional service throughout. We appreciate your kind words and are pleased we could assist you.
Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.
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Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
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We are very happy Alison that James and his team have been able to help in what I am sure has been a very stressful time for you. Its great to know that you will recommend us and look forward to working with your parents. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.
Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!
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Thank you so much for the fantastic 5 star review. We are thrilled that you have enjoyed your experience with Poole Alcock and look forward to working with you again. Very best wishes.
James Williams team in Poole Alcock were very efficient, and supportive whilst selling my parents house for the estate. There were issues with the purchaser and the staff kept on top of the issues and concluded the sale effectively.
What clients say about Poole Alcock LLP
Clients consistently praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, family matters, employment and redundancy advice, and personal injury claims. Reviews highlight clear, practical guidance, strong legal knowledge, and an ability to explain complex issues in plain English. Clients also value the firm’s prompt turnaround, efficiency and attention to deadlines. Soft skills frequently mentioned include friendliness, professionalism, empathy, patience, responsiveness and reassurance, with many saying the team made stressful situations feel straightforward, supportive and well managed.
This review was submitted by a verified client of Poole Alcock LLP.
Very professional with positive results in both cases. I was impressed and will use the practice in future issues.
This review was submitted by a verified client of Poole Alcock LLP.
I contacted Poole Alcock as I needed legal advice with very short notice. From the outset, I was kept fully informed throughout and the entire team have been helpful and friendly. A call was quickly arranged with Elinor who provided clear advice in a friendly but professional manner. Would recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Charles Smalley was extremely helpful, knowledgeable and a pleasure to deal with. A credit to the company.
Solicitors tagged in
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This review was submitted by a verified client of Poole Alcock LLP.
Five Stars Review and a very efficient Service. Selina Hollies was Excellent.
Solicitors tagged in
this review
Thank you for your five-star review! We're delighted to hear you received efficient service and that Selina provided such an excellent experience. We really appreciate your feedback and your support.
This review was submitted by a verified client of Poole Alcock LLP.
I spoke with Irini who was extremely helpful. She went through the document line by line to make sure I understood everything. She was warm, friendly and very understanding. Excellent service.
Thank you for your kind feedback. We're delighted to hear that Irini was so helpful and took the time to explain everything clearly, ensuring you felt comfortable and informed throughout. We'll be sure to pass on your lovely comments. Thank you for choosing us!
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
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Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.
Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.
Conveyance went smoothly with no hitches.
Very professional and good value for money
Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.
Efficient, easy to contact and helpful.
Solicitors tagged in
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Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.
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