John Rowland
This review was submitted by a verified client of Poole Alcock LLP.
Brilliant
The ease of instructing and the speed of dealing with the matter has been brilliant. Excellent service.
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2A Lawton Road, Alsager, Cheshire, ST7 2BJ
Accepting new clients
2A Lawton Road, Alsager, Cheshire, ST7 2BJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408249
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | (Open) |
| Friday | 09:00–17:15 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
2A Lawton Road, Alsager, Cheshire, ST7 2BJ
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
The ease of instructing and the speed of dealing with the matter has been brilliant. Excellent service.
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This review was submitted by a verified client of Poole Alcock LLP.
Alison was excellent - she was always contactable and super efficient with great customer service throughout to myself and my client
Thank you for your feedback. We’re pleased to hear Alison provided efficient service and great support throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Supportive and helpful and gave clear advice
Thank you for your kind feedback. We’re really pleased to hear that you found the support helpful and the advice clear. Providing straightforward, practical guidance is very important to us, so it’s great to know we met your expectations. If you ever need any further assistance, please don’t hesitate to get in touch—we’re always happy to help.
This review was submitted by a verified client of Poole Alcock LLP.
I would definitely recommend Aldermore and Alison who acted my behalf. She was professional and very responsive when I needed help with my remortgage
Such lovely feedback Jordan and thank you for your kind recommendation. We’re delighted to hear that Alison was professional and responsive while assisting you with your remortgage. Please don’t hesitate to contact us again if we can be of any further assistance in the future.
This review was submitted by a verified client of Poole Alcock LLP.
I found the advice really useful, so that I could work out where to go next and to get an idea of the law. I found Jane's advice really helpful.
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We’re pleased to hear that you found the advice useful and that it helped you understand your options and the legal position. Jane will be delighted to know that her advice was so helpful, and your comments are very much appreciated.
Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.
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Excellent service fast and quite easy to understand full process explained. Deposit paid over phone.
Thank you very much Stephen for taking the time to complete the questionnaire and for the excellent 5 star review. We are glad the team were able to help you and look forward to working with you again. Very best wishes.
I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.
Thank you so much Dean for taking the time to complete the questionnaire and for your great feedback. We really appreciate the 5 stars and we are very happy that you felt the advice you received was very informative and helpful.
Entirely satisfied with the overall service given and the time taken to answer queries and explain procedures.
Entirely satisfied with the overall service given and the time taken to answer queries and explain procedures.
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What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
I am well satisfied with the service I received and in particular the very friendly emails I exchanged with members of your team. I'm happy to recommend the Chloe Heath Team
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This review was submitted by a verified client of Poole Alcock LLP.
It was very quick to arrange a consultation. Professional and approachable.
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This review was submitted by a verified client of Poole Alcock LLP.
Clear explanation and smooth process. Would definitely recommend to friends and family
This review was submitted by a verified client of Poole Alcock LLP.
I made the enquiry on Tuesday morning, had the information to instruct by Tuesday afternoon and had my solicitor assigned first thing on Wednesday morning- brilliant and friendly service!
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This review was submitted by a verified client of Poole Alcock LLP.
Shocked at how quick I could get an appointment, very easy to deal with. The communication was on point. Very efficient throughout.
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Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
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Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
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Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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