Poole Alcock LLP logo

Poole Alcock LLP

4.9 | 1681 Reviews 1,681 Reviews | Condominiums
5,060 Total Company Reviews info icon Condominiums | info icon 5,060 Total Company Reviews Condominiums | info icon 5,060 Total Company Reviews

Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY

Accepting new clients

Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408248

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY

Reviews

4.9 /5 1681 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.

friendly staff
clear communication
efficient service
professional approach
helpful guidance
quick turnaround
reassuring support
good value
easy process
knowledgeable advisors

ReviewSolicitors Review List

Profile image of Abby

Abby

Verified
Housing & Property

Lovely

They were friendly, easy to talk to and informative

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Abby for the great 5 star review. We are glad that you have found Eve to be friendly easy to talk to and informative. Please get in touch if we can help any further.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dr David Heard

Dr David Heard

Verified
Housing & Property

Would Recommend

I am well satisfied with the service I received and in particular the very friendly emails I exchanged with members of your team. I'm happy to recommend the Chloe Heath Team

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re delighted to hear that you’re happy with the service you received David and that our team’s friendly communication made a positive difference to your experience. Your recommendation of the Chloe Heath Team truly means a lot to us. We really appreciate you taking the time to share your feedback and look forward to assisting you again in the future

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Employment

Professional and appproachable

It was very quick to arrange a consultation. Professional and approachable.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback! We’re so pleased to hear that arranging your consultation was quick and that you found our team professional and approachable. That’s exactly the experience we strive to provide. We really appreciate you taking the time to share your thoughts 😊

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sarah Cowen

Sarah Cowen

Verified
Housing & Property

Wonderfully efficient and friendly service

I made the enquiry on Tuesday morning, had the information to instruct by Tuesday afternoon and had my solicitor assigned first thing on Wednesday morning- brilliant and friendly service!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re happy to hear how quickly everything progressed—from your initial enquiry through to being assigned a solicitor the very next day. It’s great to know you found the service both efficient and friendly. We really appreciate you taking the time to share your experience.

1
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Employment

Straight forward, plain english

Straight forward, plain english and a very east process from start to finish. Will definitely recommend.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback! We’re so pleased to hear that you found the process straightforward and easy to follow, with everything explained in plain English. Providing a simple and stress-free experience is exactly what we aim for. It’s wonderful to know you would recommend us—we really appreciate you taking the time to share your experience 😊

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Chloe Harris

Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.

0
Collected on: Estas collection source logo
Profile image of Mark rolfe

Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

0
Collected on: Estas collection source logo
Profile image of Aimee Brierley

Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

0
Collected on: Estas collection source logo
Profile image of Matthew Dean

Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

0
Collected on: Estas collection source logo
Profile image of Stuart Hutchings

Stuart Hutchings

Housing & Property

Stuart Hutchings

Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.

0
Collected on: Estas collection source logo

Reviews

4.9 /5 5060 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.

friendly staff
clear communication
efficient service
professional approach
helpful guidance
quick turnaround
reassuring support
good value
easy process
knowledgeable advisors

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Very detailed advice

Jamie gave very detailed advice. Answered all of my questions.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Employment

Very helpful

Jamie was very helpful and had great communication throughout .

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of M.

M.

Verified
Employment

Very professional and efficient solicitors

My experience with Poole Alcock LLP was great, extremely straight forward, efficient and professional. Very happy with them.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Very friendly lady

Very nice lady,very helpful and professional.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Positive experience

I was happy and would recommend Beth. Everything from my first engagement with Poole Alcock to my experience working with Beth and the team has all been positive.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for your kind feedback – it truly means a lot. We’re delighted to hear that your experience with Poole Alcock has been so positive from the very beginning, and that Beth and the team were able to support you throughout. I’ll be sure to pass on your lovely comments to Beth. Your recommendation is greatly appreciated, and we’re here whenever you need us in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Chloe Harris

Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.

0
Collected on: Estas collection source logo
Profile image of Mark rolfe

Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

0
Collected on: Estas collection source logo
Profile image of Aimee Brierley

Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

0
Collected on: Estas collection source logo
Profile image of Matthew Dean

Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

0
Collected on: Estas collection source logo
Profile image of Stuart Hutchings

Stuart Hutchings

Housing & Property

Stuart Hutchings

Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.

0
Collected on: Estas collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear