anonymous
This review was submitted by a verified client of Poole Alcock LLP.
Professional service
Professional service. Jamie was knowledgeable, helpful, and gave good advice. Would recommend
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Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Accepting new clients
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408248
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Professional service. Jamie was knowledgeable, helpful, and gave good advice. Would recommend
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This review was submitted by a verified client of Poole Alcock LLP.
Elinor was efficient, proactive, clear and concise. She is highly recommended.
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Thank you Jas for your thoughtful feedback. I’m delighted to hear that Elinor’s efficiency, proactive support, and clear, concise communication stood out. Your high recommendation is truly appreciated.
I contacted Poole Alcock LLP following an employment issue. Elinor and the team responded promptly and gave clear and helpful advice in a difficult time.
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I’m pleased to hear that Elinor and the team were able to respond promptly and provide clear, helpful advice during a difficult time. Your comments are greatly appreciated.
This review was submitted by a verified client of Poole Alcock LLP.
1st class service- provided by a first class solicitor. Selina has an immediate appreciation of your problems. Offers sound and sensible legal advice
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Thank you for your fantastic feedback Robert. We’re thrilled to hear that Selina delivered a first-class service and was able to quickly understand your situation. Providing clear, practical, and sensible legal advice is something we pride ourselves on, so it’s wonderful to know this made a positive difference to your experience. We truly appreciate you taking the time to share your comments, and we’ll be sure to pass your kind words on to Selina.
This review was submitted by a verified client of Poole Alcock LLP.
The team was very helpful and kept me informed. I am also grateful for the team keeping my broker up to date. I would recommend to anyone needing legal services, and have already recommended another family member.
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Thank you so much for your lovely feedback Jack. We’re really pleased we could keep you and your broker fully informed throughout the process. Your recommendation—and your trust in referring a family member—means a great deal to us. We’re always here if you need us again.
Professional service
Thank you for your positive review and feedback. We are very happy that the team have been able to help you. Best wishes.
We are about to purchase a property in Northwich, a lady called Amber dealt with our request for a solicitor. We were instantly put at ease by her approach. She was knowledgeable and informative and made us feel comfortable and at ease. Would definitely recommend this company.
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Professional and streamlined service. Many thanks to you all for helping me. I thoroughly recommend Poole Alcock solicitors.
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Excellent service. Very quick and profesional team in every step. Highly recommended if anybody is looking reliable solicitor. I am more than happy to recommend POOLE ALCOCK SOLICITORS to everyone. Thank you
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I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.
Thank you so much Dean for taking the time to complete the questionnaire and for your great feedback. We really appreciate the 5 stars and we are very happy that you felt the advice you received was very informative and helpful.
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
Excellent support and advise provided by Elinor. Extremely personable and made what was a stressful situation a much better experience. Thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Easy, efficient, and crystal clear explanations. Very satisfied - would definitely recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Very pleased to meet Daisy. She was very pleasant and helpful.
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This review was submitted by a verified client of Poole Alcock LLP.
Very professional - not full of jargon. Very easy to understand and will definitely recommend
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This review was submitted by a verified client of Poole Alcock LLP.
A smooth and efficient process from start to finish. Everything was clearly explained and from my first call with Megan, discussions with Oliver and through to my consultation with Jamie, I was treated with respect and kept informed throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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