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Poole Alcock LLP

4.9 | 157 Reviews 157 Reviews | Summary Judgment
5,048 Total Company Reviews info icon Summary Judgment | info icon 5,048 Total Company Reviews Summary Judgment | info icon 5,048 Total Company Reviews

6 Middlewich Road, Sandbach, Cheshire, CW11 1DL

Accepting new clients

6 Middlewich Road, Sandbach, Cheshire, CW11 1DL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408252

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15 (Open)
Saturday (Closed)
Sunday (Closed)

6 Middlewich Road, Sandbach, Cheshire, CW11 1DL

Reviews

4.9 /5 157 Reviews
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Rating

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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.

friendly staff
clear communication
efficient service
professional approach
helpful guidance
quick turnaround
reassuring support
good value
easy process
knowledgeable advisors

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Company & Commercial

Really smooth process...

This was a really smooth process, Jamie was friendly and efficient

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to complete the questionnaire and for the great 5 star review. We are delighted that you found the process to be really smooth and Jamie was friendly and efficient. Best wishes.

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anonymous

Verified
Employment

Efficient and easy to deal with

Staff were efficient and easy to deal with. A very smooth process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re pleased to hear that you found our staff efficient and easy to deal with, and that the process was smooth throughout.

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Adrian

Verified
Housing & Property

Introduction to Poole Alcock

A very good introduction to the company. Relevant online documents sent very quickly

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback—I’m glad you had such a positive introduction and prompt service.

0
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Roy Hughes

Verified
Housing & Property

Sale Transaction

Very happy with the sale transaction, it has been handled super efficiently and would recommend the firm to others.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback Roy. We’re delighted to hear your sale was handled efficiently and truly appreciate your recommendation.

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Anonymous

Verified
Housing & Property

Initial Contact with Solicitors

Megan was very helpful and polite and responded promptly to my inquiry and went through the process for the opening of the sale file.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are delighted that you have chosen Poole Alcock and have been happy with the prompt response to your enquiry. I will pass on your very kind words to Megan. Best wishes.

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Other Reviews

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Gareth Vaughan

Gareth

Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.

0
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Gareth Vaughan

Housing & Property

Gareth Vaughan

Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.

Solicitors tagged in
this review

0
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Emma Clark

Housing & Property

Emma Clark

From start to finish, Poole Alcock Team were professional. From the administration side, communication was prompt and clear and from the solicitor’s side - great knowledge, understanding and guidance throughout our whole process. I would recommend them to anyone.

0
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Dave

Housing & Property

Dave

Absolutely outstanding on both our sale and purchase. Communication and the talking through the process step by step and in a manor that was calm, unrushed and fully explained. We will use again without hesitation.

A representative from Poole Alcock LLP responded to this review

We appreciate your positive review and feedback, we are glad the team could make this process swift and calm for you, best wishes for the future.

0
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Paul Mason

Paul Mason

James Williams & his team at Poole Alcock, have been responsible for the last three property Sale/Purchases that I have made. On each occasion James has been extremely helpful, professional, polite & knowledgeable and has made, what could be a very stressful experience, alot easier to deal with. I do not expect to be going thro a property sale in the foreseeable future, but I would definitely recommend James and his team to anybody who is. Thank you James, Sophie and Lauren.

0
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Reviews

4.9 /5 5048 Reviews
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Star rating
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Rating

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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.

friendly staff
clear communication
efficient service
professional approach
helpful guidance
quick turnaround
reassuring support
good value
easy process
knowledgeable advisors

ReviewSolicitors Review List

Profile image of Jenna

Jenna

Verified
Employment

Very proactive

Very proactive, and straight forward process, with a quick turnaround

Legal experts tagged in
this review

0
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Abby

Verified
Housing & Property

Lovely

They were friendly, easy to talk to and informative

Legal experts tagged in
this review

0
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Helen

Verified
Employment

Very quick response

Very quick response, consistently polite but gave gentle reminders and guidance where needed. Thank you Elinor and Kellie.

Legal experts tagged in
this review

0
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anonymous

Verified
Employment

Smooth process

This was a smooth process and with a quick turnaround

Legal experts tagged in
this review

0
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Irina

Verified

Meg was one of the driving factors behind us deciding to go with Poole Alcock

Meg has been very helpful and understanding; I probably called her 3-4 times over the course of several days before deciding to go with Poole Alcock; and every time she was happy to assist me in every way possible.

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Other Reviews

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Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

0
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Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

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Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

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Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

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Stuart Hutchings

Housing & Property

Stuart Hutchings

Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.

0
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