Poole Alcock LLP logo

Poole Alcock LLP

4.7 | 43 Reviews 43 Reviews | Contract Law
4,997 Total Company Reviews info icon Contract Law | info icon 4,997 Total Company Reviews Contract Law | info icon 4,997 Total Company Reviews

St James Business Centre, Wilderspool Causeway, Warrington, Cheshire, WA4 6PS

Accepting new clients

St James Business Centre, Wilderspool Causeway, Warrington, Cheshire, WA4 6PS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004420

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
95%
Success
Rate
93%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

St James Business Centre, Wilderspool Causeway, Warrington, Cheshire, WA4 6PS

Reviews

4.7 /5 43 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.

clear communication
efficient service
professional staff
helpful advice
responsive team
empathetic approach
kept informed
knowledgeable guidance
friendly manner
timely completion

ReviewSolicitors Review List

Profile image of Callum Sayle

Callum Sayle

Verified
Housing & Property

Great Service

Really happy with communication from all of the team, Kate, Lindsay & Maisy work quickly even when there had been a delay from the seller's solicitor. We are aware solicitors get bad press but our experience was far from this.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Callum. We’re delighted to hear that you were so happy with the communication from Kate, Lindsay, and Maisy. It’s especially great to know that the team worked quickly and efficiently, even when faced with delays outside of their control. Your comments about your experience meaningfully stand out to us — we’re particularly pleased to hear that we were able to exceed expectations and provide a service that differs from the usual perception. We truly appreciate you taking the time to share your experience and your kind words.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chris Barnett

Chris Barnett

Verified
Wills, Trusts & Probate

Will Amendment

Knowledgeable, approachable and efficient throughout. Can't fault Selina for her guidance and help in working through my will amendments. Selina kept it professional and easy going to ensure my confidence was high and I felt relaxed. Thank you

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Chris. We’re delighted to hear that Selina was knowledgeable, approachable, and efficient throughout your experience. It’s especially pleasing to know that her guidance helped you confidently work through your will amendments in a way that felt both professional and relaxed. We truly appreciate you taking the time to share your kind comments, and we’ll be sure to pass on your thanks to Selina.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Avi Dubiner

Avi Dubiner

Verified
Housing & Property

Aldermore Remortgage - Speedy Transaction

We want to express our appreciation for the speed and care taken in this transaction. We greatly appreciate Olivia's efforts and look forward to doing more deals with Poole Alcock in the future.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re pleased to hear you appreciated the speed and care in your transaction, and we look forward to working with you again.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Graeme Miller

Graeme Miller

Verified
Housing & Property

Aldermore Remortgage - Brilliant from start to finish

Olivia was absolutely brilliant. When she called us to confirm completion, we were over the moon the service was so quick and efficient. We couldne be happier! We hope to deal with Poole Alcock again in the future

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ibrahim Cengiz Ozgen

Ibrahim Cengiz Ozgen

Verified
Housing & Property

Remortgage with Aldermore

Thank you so much for the remortgage, you have given a great service, it was amazing, upfront and clear and you constantly chased throughout even when there were little issues.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you very much for your kind words Ibrahim. We’re delighted to hear that you were pleased with the service you received during your remortgage. Providing clear, upfront advice and proactively managing any issues along the way is very important to us, so it’s wonderful to know this made a difference to your experience. Your feedback is greatly appreciated, and we’re glad we could support you throughout the process. Please don’t hesitate to get in touch if we can assist you again in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Andrew Ayres

Andrew Ayres

Andrew

Fantastic service from Maisy and Kate. We ended up in a chain of 5 whilst buying and selling a house. Our exchange date was delayed five times due to legal issues within the chain. There wasn't a single legal glitch from Maisy. She had our legal work completed in good time, communicated with the bank so our money transferred on time and we suffered no more stress than necessary throughout the whole process. Maisy's communication with us was outstanding. Our queries were answer quickly and we were given regular updates throughout the whole process. In a chain of 5 it's easy to tell which solicitors are effective and get the job done and which don't. I'm pleased to say Maisy and Kate definitely get the job done.

0
Collected on: Google collection source logo
Profile image of Jayne

Jayne

Employment

Jayne

Poole Alcock were very helpful and professional dealing with an agreement. All staff were polite and went the extra mile to help answer questions.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Morning Jayne, thank you very much for taking the time to complete the questionnaire we really do appreciate your lovely feedback. Warmest wishes

0
Collected on: Google collection source logo
Profile image of Donna Macnab

Donna Macnab

Donna Macnab

Selling a house remotely is a challenge. James and team work locally but feel connected via opportunities to take documents to local offices and strong efficiency on line.

0
Collected on: Estas collection source logo
Profile image of Donna Macnab

Donna Macnab

Housing & Property

Donna Macnab

Selling a house remotely is a challenge. James and team work locally but feel connected via opportunities to take documents to local offices and strong efficiency on line.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to complete the questionnaire and for leaving such a great 5 star review Donna. We are so pleased that James and his team have been able to help you and hope to work with you again.

0
Collected on: Estas collection source logo
Profile image of Chris Smith

Chris Smith

Chris Smith

My overall impression was an extreme lack of communication, I don’t think I ever actually spoke to the solicitor handling my case. I received templated letters that were not specific to my case. Over all I was some what disappointed.

0
Collected on: Estas collection source logo

Reviews

4.8 /5 4997 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.

clear communication
efficient service
professional staff
helpful advice
responsive team
empathetic approach
kept informed
knowledgeable guidance
friendly manner
timely completion

ReviewSolicitors Review List

Profile image of anonymous

anonymous

TC1

Very professional and efficient. Friendly and helpful.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joanne Hawley

Joanne Hawley

Verified

New instruction

Second time I will have used Poole Alcock. Great, professional, speedy service.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Adrian

Adrian

Verified

Introduction to Poole Alcock

A very good introduction to the company. Relevant online documents sent very quickly

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mark Lambert

Mark Lambert

Verified
Housing & Property

Aldermore Remortgage - Very Good

The service from Chanel was very good, she was quick and professionally thorough.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

“Thank you for your kind words—I’ll be sure to pass your feedback on to Chanel.”

0
Collected on: ReviewSolicitor collection source logo
Profile image of Matthew Pearson

Matthew Pearson

Verified
Housing & Property

Aldermore Remortgage - Quick and Responsive

Very happy with the service Chanel provided. Nice Lady, quick and responsive

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Matthew thank you for your feedback. We’re delighted to hear that Chanel provided you with such efficient and responsive service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Mark rolfe

Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

0
Collected on: Estas collection source logo
Profile image of Aimee Brierley

Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

0
Collected on: Estas collection source logo
Profile image of Matthew Dean

Matthew Dean

Matthew Dean

Excellent service. Thanks.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

0
Collected on: Estas collection source logo
Profile image of Stuart Hutchings

Stuart Hutchings

Housing & Property

Stuart Hutchings

Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.

0
Collected on: Estas collection source logo
Profile image of Matthew Eldridge

Matthew Eldridge

Housing & Property

Matthew Eldridge

I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.

0
Collected on: Estas collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear