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Poole Alcock LLP

4.9 | 256 Reviews 256 Reviews | Commercial Property
5,542 Total Company Reviews info icon Commercial Property | info icon 5,542 Total Company Reviews Commercial Property | info icon 5,542 Total Company Reviews

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

01606663989

Accepting new clients

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008888

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Poole Alcock LLP |
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4.9
Excellent
256 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Local 1 / 3,833
National 3 / 11,176
4.8
Excellent
5,542 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Jubilee Close, Bournemouth Airport, Weymouth, Dorset, DT4 7BS

Reviews

4.9 /5 256 Reviews
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    Rating

    Review Source

    Clients say

    Clients praise the firm’s expertise in residential conveyancing, remortgages, wills, LPAs, probate, settlement agreements, employment and family matters. Reviews consistently highlight quick turnaround, strong technical knowledge and practical, plain-English advice. Clients particularly value the team’s prompt communication, clear explanations, professionalism, efficiency and ability to keep matters moving. The firm is also described as friendly, approachable, reassuring and empathetic, with staff who are supportive, patient and responsive, helping to reduce stress and build confidence throughout the process.

    Professional service
    Clear communication
    Quick responses
    Friendly staff
    Efficient process
    Helpful advice
    Knowledgeable team
    Approachable solicitors
    Stress free
    Great updates

    ReviewSolicitors Review List

    Profile image of Kristopher McLean

    Kristopher McLean

    Verified
    Housing & Property

    Aldermore Remortgage - Kind and Professional

    Harry provided a good service thrughout, he was kind, nice, professional and always updating me. I didn't have to chase him like other companies in the past. I have recommended Poole Alcock to others Thank you for everything you did Harry,and how fast you got it through. Mich appreciated, there should be more like you!

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Harry Buxton Harry Buxton
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for taking the time to leave such a wonderful review Kristopher. We are delighted to hear that Harry provided a professional, friendly, and efficient service throughout your matter. It's especially pleasing to know that his regular updates meant you never felt the need to chase for information, and that he was able to progress everything so quickly for you. Your recommendation of Poole Alcock to others is greatly appreciated and means a lot to us. We will be sure to pass your kind comments on to Harry. Thank you again for your feedback, and we wish you all the very best for the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Estelle Lord

    Estelle Lord

    Verified
    Housing & Property

    On the ball, excellent service provided - Aldermore Remortgage

    Chanel was the casehandler for my file, she provided excellent service, was really professional and completed the transaction very quickly. Would definately recommend Poole Alcock. Chanel was on the ball and very quick at responding. She made my mortgage effortless alongside my broker. This remortgage has changed my life for the better.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Chanel Donaldson Chanel Donaldson
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you Estelle for your kind feedback. We're delighted to hear that Chanel provided such a professional and efficient service throughout your remortgage. It's great to know her quick responses and proactive approach helped make the process seamless alongside your broker. We really appreciate your recommendation and will be sure to pass your comments on to Chanel. Thank you for choosing Poole Alcock, and we wish you all the best for the future.

    0
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    Profile image of Mark Watts

    Mark Watts

    Verified
    Housing & Property

    Excellent service throughout - Aldermore Remortgage

    Chanel was excellent. Updates were delivered in a timely manner and was detailed. Excellent service was provided throughout the remortgage transaction. Would definately recommend Poole Alcock.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Chanel Donaldson Chanel Donaldson
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Mark we're delighted to hear that Chanel provided excellent service throughout your remortgage, keeping you updated with clear and timely communication every step of the way. We really appreciate your recommendation of Poole Alcock and will be sure to pass your comments on to Chanel. Thank you for choosing us.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Housing & Property

    Communication was the main positive for me - Aldermore Remortgage

    Chanel handled my remortgage and I felt that communication was easy, timelines were efficient and there was a good level of understanding on the process. Easily give 5 stars and would recommend Poole Alcock

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Chanel Donaldson Chanel Donaldson
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    We're very happy to hear that Chanel made your remortgage process straightforward, with clear communication, efficient timescales, and expert guidance throughout. We greatly appreciate your 5-star recommendation and will be sure to pass your comments on to Chanel. Thank you for choosing Poole Alcock.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Housing & Property

    Remortgage

    The service throughout the transaction was really good. Everything went through as expected.

    Legal experts tagged in
    this review

    legal expert Lisa Potts Lisa Potts
    legal expert Millie Hodgkinson Millie Hodgkinson
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your positive feedback. It's great to hear that everything went through as expected and that you were pleased with the service you received throughout the transaction. We appreciate your support and wish you all the best.

    0
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    Other Reviews

    Profile image of Dave Ball

    Dave Ball

    Housing & Property

    Dave

    Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

    Solicitors tagged in
    this review

    legal expert Emily Brown Emily Brown
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

    0
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    Profile image of Mark Arnold

    Mark Arnold

    Housing & Property

    Mark Arnold

    Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your 5 star review Mark, we are happy that you shared your positive experience with us and even more so that you will recommend us moving forward. Very best wishes.

    0
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    Profile image of Stephen Nevitt

    Stephen Nevitt

    Housing & Property

    Stephen Nevitt

    Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.

    0
    Collected on: Estas collection source logo
    Profile image of Helen Nightingale

    Helen Nightingale

    Housing & Property

    Helen

    Kate and all her team were helpful, clear and accommodating to the different needs of the family. The charges were fair and communication was always timely. They processed the purchase as quickly as possible, but still did a thorough job. I would have no qualms in recommending them.

    Solicitors tagged in
    this review

    legal expert Kate Heath Kate Heath
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you very much for your thoughtful feedback Helen. We’re delighted to hear that Kate and her team were helpful, clear, and accommodating to your family’s needs throughout the process. It’s especially pleasing to know that communication was timely, the work was carried out thoroughly, and that everything was handled efficiently while remaining fairly priced. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

    0
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    Profile image of Matthew Eldridge

    Matthew Eldridge

    Housing & Property

    Matthew Eldridge

    I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional

    Solicitors tagged in
    this review

    legal expert James Williams James Williams
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.

    0
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    Reviews

    4.8 /5 5542 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s expertise in residential conveyancing, remortgages, wills, LPAs, probate, settlement agreements, employment and family matters. Reviews consistently highlight quick turnaround, strong technical knowledge and practical, plain-English advice. Clients particularly value the team’s prompt communication, clear explanations, professionalism, efficiency and ability to keep matters moving. The firm is also described as friendly, approachable, reassuring and empathetic, with staff who are supportive, patient and responsive, helping to reduce stress and build confidence throughout the process.

      Professional service
      Clear communication
      Quick responses
      Friendly staff
      Efficient process
      Helpful advice
      Knowledgeable team
      Approachable solicitors
      Stress free
      Great updates

      ReviewSolicitors Review List

      Profile image of anonymous

      anonymous

      Awful Do Not Use

      Awful experience with these solicitors over the past 12 months whilst they have been dealing with my late fathers estate. Very ignorant and very slow to respond.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for bringing your concerns to our attention. We are sorry to hear that you were unhappy with the level of communication and the timescales involved in dealing with your late father's estate particularly at what we understand is already a difficult time following the loss of your father. We understand how important clear communication and timely updates are, and we are sorry that you felt we fell short in these areas. We appreciate your feedback and will use it to help improve the service we provide to our clients.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Melanie Morning

      Melanie Morning

      Verified
      Wills, Trusts & Probate

      Wills x 2

      Daisy Mason was excellent. She thoroughly and clearly explained the process to the both of us and received a very professional service. Would highly recommend.

      Legal experts tagged in
      this review

      legal expert Daisy Mason Daisy Mason
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you Melanie for your kind feedback. We are delighted to hear that Daisy Mason provided such a positive experience. Taking the time to explain the process clearly and thoroughly is something we pride ourselves on, and we're pleased that you both felt supported throughout. Thank you for your recommendation and for placing your trust in us.

      0
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      Profile image of Raymond Philpott

      Raymond Philpott

      Family Divorce effect on parents

      Wanted to have face to face discussion with experienced solicitor but firm has relocated to Cheshire. The internet details are all out of date.

      1
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Employment

      Review of Redundancy Settlement Agreement

      From the initial call to completion and signing of the settlement agreement, Elinor responded promptly. The review of the agreement was handled very throughly and professionally. This allowed the agreement to be agreed and signed in a short period of time.

      Legal experts tagged in
      this review

      legal expert Elinor Hind Elinor Hind
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      We are delighted to hear that Elinor provided a prompt, thorough, and professional service from your initial enquiry through to the completion of your settlement agreement. We understand how important it is to have matters handled efficiently, and we're pleased that her careful review of the agreement helped achieve a swift resolution. We wish you all the very best for the future.

      0
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      Profile image of anonymous

      anonymous

      Employment

      Fantastic service

      Would highly recommend Poole Alcock, very professional and Elinor was extremely helpful, friendly and professional.

      Legal experts tagged in
      this review

      legal expert Elinor Hind Elinor Hind
      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      0
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      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
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      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
      Collected on: Estas collection source logo
      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
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      Profile image of Irene Anderson

      Irene Anderson

      Housing & Property

      Irene Anderson

      Conveyance went smoothly with no hitches.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      0
      Collected on: Estas collection source logo

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