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Poole Alcock LLP

4.9 | 96 Reviews 96 Reviews | Contract Law
5,211 Total Company Reviews info icon Contract Law | info icon 5,211 Total Company Reviews Contract Law | info icon 5,211 Total Company Reviews

Tow Four Nine North, Lynnfield House, Church Street, Altrincham, Greater Manchester, WA14 4DZ

Accepting new clients

Tow Four Nine North, Lynnfield House, Church Street, Altrincham, Greater Manchester, WA14 4DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011014

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Tow Four Nine North, Lynnfield House, Church Street, Altrincham, Greater Manchester, WA14 4DZ

Reviews

4.9 /5 96 Reviews
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Clients say

What clients say about Poole Alcock LLP

The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.

Excellent communication
Prompt responses
Professional service
Clear explanations
Helpful staff
Efficient process
Knowledgeable team
Friendly approach
Quick turnaround
Stress-free experience

ReviewSolicitors Review List

Profile image of Ms Small

Ms Small

Verified
Wills, Trusts & Probate

Professional and Efficient Service

I found my dealings with Poole Alcock went smoothly, due, I think, to the firm being professional and efficient.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Ms. Small for your very kind review. We are very happy that your matter went smoothly and that you felt that was because we were professional and efficient. Please don't hesitate to get in touch if we can help any further.

0
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anonymous

Verified
Wills, Trusts & Probate

Will Completion

Prompt professional service. Mr Smalley visited a local office to complete the paperwork.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We're pleased to hear you found the service prompt and professional. It's great that Mr Smalley was able to complete the paperwork at a local office, and we appreciate you taking the time to share your experience. 😊

0
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Sean Sharp McStravock

Verified

Aldermore Remortgage - really good

Very happy with Olivia she is great and really lovely on the phone. I have used Olivia for a previous transaction and am looking forward to working with her again for the next one!

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're delighted to hear that Olivia provided such a positive experience and that her friendly, professional approach made a difference Sean. It's wonderful to know you've chosen to work with her again, and we look forward to assisting you with your next transaction. We'll be sure to pass on your kind words to Olivia. 😊

0
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anonymous

Verified
Employment

Professional

Professional - punctual - friendly - efficient. All done within 24 hours from call to it being sent for signing.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're delighted to hear that you found the service professional, punctual, friendly, and efficient. It's especially pleasing to know that everything was completed so quickly, with the matter progressing from your initial call to being sent for signing within just 24 hours. We truly appreciate your kind comments and are glad we could provide such a smooth and timely service.

0
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anonymous

Verified
Employment

Professional and Efficient

Professional, efficient and easy to deal with. Explained what the agreement means and I will definitely recommend

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We truly appreciate your recommendation and thank you for taking the time to share your experience with us.

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Other Reviews

Profile image of Andrew Ayres

Andrew Ayres

Andrew

Fantastic service from Maisy and Kate. We ended up in a chain of 5 whilst buying and selling a house. Our exchange date was delayed five times due to legal issues within the chain. There wasn't a single legal glitch from Maisy. She had our legal work completed in good time, communicated with the bank so our money transferred on time and we suffered no more stress than necessary throughout the whole process. Maisy's communication with us was outstanding. Our queries were answer quickly and we were given regular updates throughout the whole process. In a chain of 5 it's easy to tell which solicitors are effective and get the job done and which don't. I'm pleased to say Maisy and Kate definitely get the job done.

0
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Jayne

Employment

Jayne

Poole Alcock were very helpful and professional dealing with an agreement. All staff were polite and went the extra mile to help answer questions.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Morning Jayne, thank you very much for taking the time to complete the questionnaire we really do appreciate your lovely feedback. Warmest wishes

0
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Donna Macnab

Donna Macnab

Selling a house remotely is a challenge. James and team work locally but feel connected via opportunities to take documents to local offices and strong efficiency on line.

0
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Donna Macnab

Housing & Property

Donna Macnab

Selling a house remotely is a challenge. James and team work locally but feel connected via opportunities to take documents to local offices and strong efficiency on line.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to complete the questionnaire and for leaving such a great 5 star review Donna. We are so pleased that James and his team have been able to help you and hope to work with you again.

0
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Martin

Employment

Martin

Completed the review of my settlement agreement with short notice and a fast turnaround. The advice given by Jamie was always concise and too the point - picked up errors in my employers docs and that is always fun 😁😁. Would use again in the future so would thoroughly recommend .

A representative from Poole Alcock LLP responded to this review

Thank you for such positive feedback Martin! We hope to work with you again

0
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Reviews

4.9 /5 5211 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.

Excellent communication
Prompt responses
Professional service
Clear explanations
Helpful staff
Efficient process
Knowledgeable team
Friendly approach
Quick turnaround
Stress-free experience

ReviewSolicitors Review List

Profile image of Samir Ghareeb

Samir Ghareeb

Verified
Employment

Very thorough

The documentation was clearly explained to me. Very thorough and professional.

Solicitors tagged in
this review

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Jo

Verified
Employment

Clear advice

Quick turnaround, clear advice and a smooth process .

Legal experts tagged in
this review

0
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anonymous

Verified
Family Law

Very thorough, very approachable

Stephanie was very thorough, very approachable and easy going. I was impressed with Stephanie's knowledge and answers provided.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We're delighted to hear that Stephanie was so helpful, knowledgeable, and easy to talk to. I'll make sure your comments are shared with her.

0
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anonymous

Verified
Wills, Trusts & Probate

Wills & Land Registry Change from Joint Tenancy

We met and spoke to several people at the Nantwich offices - all of whom were very pleasant but professional. All matters were dealt in a quick and efficient manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are very pleased that you found us to be professional and friendly and happy that your matters were dealt with in a quick and efficient manner.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ms Small

Ms Small

Verified
Wills, Trusts & Probate

Professional and Efficient Service

I found my dealings with Poole Alcock went smoothly, due, I think, to the firm being professional and efficient.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you Ms. Small for your very kind review. We are very happy that your matter went smoothly and that you felt that was because we were professional and efficient. Please don't hesitate to get in touch if we can help any further.

0
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Other Reviews

Profile image of Sherwin Fernandes

Sherwin Fernandes

Sherwin

We found Poole Alcock after reading their Google reviews, and they definitely lived up to them! Although I was initially hesitant about not using a local solicitor, choosing them was one of the best decisions we made. A huge thank you to Kate and her team, who was fantastic throughout our house purchase. She was professional, responsive, and kept us updated every step of the way. The communication was excellent, everything was explained clearly, and the whole process was smooth and stress-free. We completed on our home much quicker than we thought possible.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Sherwin. We're delighted to hear that you chose Poole Alcock based on our Google reviews and that we lived up to your expectations. We understand that choosing a solicitor outside your local area can feel like a big decision, so it's especially rewarding to know that you found the experience so positive. We appreciate your kind comments and thank you for placing your trust in us.

0
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Profile image of Charles Loving

Charles Loving

Charles

Very good service. We went from agreement on the sale to completion in 9 weeks.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're delighted Charles to hear that your sale progressed from agreement to completion in just 9 weeks and that you were pleased with the service you received. We appreciate your comments and wish you all the best for the future.

0
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Profile image of Mark Arnold

Mark Arnold

Mark Arnold

Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your 5 star review Mark, we are happy that you shared your positive experience with us and even more so that you will recommend us moving forward. Very best wishes.

0
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Profile image of Lynne Henderson

Lynne Henderson

Lynne Henderson

Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Lynne for the great 5 star review and your wonderful comments. We are very happy that you found us to be easily contactable and helpful with questions. It's great to know that your questions, concerns, and progress updates were handled promptly and professionally. We appreciate your kind comments and thank you for choosing Poole Alcock.

0
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Profile image of Stephen Nevitt

Stephen Nevitt

Housing & Property

Stephen Nevitt

Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.

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