Change Management & Disputes
|
5,107 Total Company Reviews
Change Management & Disputes
|
5,107 Total Company Reviews
Basepoint, Stroudley Road, Basingstoke, Hampshire, RG24 8UP
Accepting new clients
Basepoint, Stroudley Road, Basingstoke, Hampshire, RG24 8UP
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8007217
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Basepoint, Stroudley Road, Basingstoke, Hampshire, RG24 8UP
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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This review was submitted by a verified client of Poole Alcock LLP.
Alison provided a good service throughout the transaction, even if she was unavailable, her colleagues provided assistance. As soon as Alison received my files, she advised me to contact my solicitors regarding specific lease issues which enabled a speedier resolution of this case. She was very patient
This review was submitted by a verified client of Poole Alcock LLP.
Sabirah was very good and on top of her game. She pointed out where my ex-wife's solicitors hadn't appropriately drafted letters/documents, she absolutely knows what she is doing. Thank you Sabirah for all you have done for me.
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This review was submitted by a verified client of Poole Alcock LLP.
The process for getting in contact was very straightforward. Communication has been very clear and advice given was pragmatic and to the point.
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This review was submitted by a verified client of Poole Alcock LLP.
The process for getting in contact was very straightforward. Communication has been very clear and advice given was pragmatic and to the point.
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Extremely helpful from start to finish. Made a settlement clear and easy to understand, offered good advice, were friendly, explained things clearly, and corresponded with my employer well. Highly recommend their services.
I am extremely happy with the service I received from Jamie Riseley and his team in regard to their handling of my redundancy Settlement Agreement. During the on-line meeting I had with Jamie himself, I found him to be very friendly, helpful and insightful. Later in the process, when my employer failed to meet an agreed deadline, Jamie sent an additional email that prompted them to into fulfilling their obligations. Highly recommended.
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Steve your feedback has made our day. We are delighted that we have been able to help you in your matter and will pass your very kind words onto Jamie and his team. Very best wishes.
The Poole team handled the matter swiftly, well detail and professionally. Meeting was organised by remotely and all the information was explained clearly by the case handler. Great Service !
Karthick we are delighted that you have had such a positive experience with Poole Alcock and have advised it has been 'great service'. If we can help any further please do not hesitate to get in touch.
Excellent, quick, professional and reassuring to help me navigate my employment situation
Thank you for your review, Helen. We are thrilled that our Employment team were able to reassure you throughout your employment situation. All the best for the future.
Just incredible - I phoned them that morning asking them to aid me in a settlement issue . By 11 they had booked me an appointment and all was signed , sent off and sorted by 11 - miracle workers in my eyes ! Thank you especially to Jamie and Kellie
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Hi Emily, I'm so pleased to hear you got the help you needed and fast!!!And thanks so much for your lovely review.
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
The robust and timely response to my request was greatly appreciated. Jamie was informed and clear in all the advice he gave to me.
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This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
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This review was submitted by a verified client of Poole Alcock LLP.
From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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Excellent and professional service provided throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
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We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Solicitors tagged in
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Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
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