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Poole Alcock LLP

4.9 | 1697 Reviews 1,697 Reviews | Rogue Landlords
5,122 Total Company Reviews info icon Rogue Landlords | info icon 5,122 Total Company Reviews Rogue Landlords | info icon 5,122 Total Company Reviews

Building 1000, Lakeside North Harbour, Western Road, Portsmouth, Hampshire, PO6 3EZ

Accepting new clients

Building 1000, Lakeside North Harbour, Western Road, Portsmouth, Hampshire, PO6 3EZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8005743

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15 (Open)
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Building 1000, Lakeside North Harbour, Western Road, Portsmouth, Hampshire, PO6 3EZ

Reviews

4.9 /5 1697 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for specialist expertise across probate, conveyancing, wills, remortgages, employment and personal injury work, with clear, pragmatic and reliable legal advice. Fast turnaround, efficient case management and strong technical knowledge are repeatedly noted. Valued soft skills include clear communication, empathy, patience, attentiveness, professionalism and a friendly, approachable manner. Clients appreciate being kept regularly updated, feeling reassured during stressful matters, and staff who listen, explain plainly and act proactively to resolve issues.

swift response
clear advice
friendly staff
professional service
efficient process
regular updates
knowledgeable team
easy to understand
good communication
helpful guidance

ReviewSolicitors Review List

Profile image of Daryl Morgan

Daryl Morgan

Verified
Housing & Property

Aldermore Remortgage - Happy with service

Olivia was really good 10 out of 10. Communicative and helpful throughout.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Artur Kupis

Artur Kupis

Verified
Housing & Property

Aldermore Remortgage

Olivia provided great service during the process and always kept in touch with me for updates

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Yitzi

Yitzi

Verified
Housing & Property

Aldermore Remortgage - Easy 5 stars

It is a pleasure working with Chanel. She is super efficient and communicated very well throughout numerous transactions we've had recently. Refreshing compared to others I've used in the past!

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Daniel Mccafferty

Daniel Mccafferty

Verified
Housing & Property

Aldermore Remortgage - Smooth Transaction

We'd like to express our thanks to Chanel. She dealt with everything promptly and was very communicative. Everything went through within the timeline expected.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage - was kept updated

From a brokers perspectve the service was really good. I was kept in the loop and everything went through in the timeline expected.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Rebecca Griffiths

Rebecca Griffiths

Housing & Property

Rebecca Griffiths

Excellent and professional service provided throughout.

Solicitors tagged in
this review

0
Collected on: Estas collection source logo
Profile image of Chloe Harris

Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.

0
Collected on: Estas collection source logo
Profile image of Mark rolfe

Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

0
Collected on: Estas collection source logo
Profile image of Aimee Brierley

Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

0
Collected on: Estas collection source logo
Profile image of Matthew Dean

Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

0
Collected on: Estas collection source logo

Reviews

4.9 /5 5122 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for specialist expertise across probate, conveyancing, wills, remortgages, employment and personal injury work, with clear, pragmatic and reliable legal advice. Fast turnaround, efficient case management and strong technical knowledge are repeatedly noted. Valued soft skills include clear communication, empathy, patience, attentiveness, professionalism and a friendly, approachable manner. Clients appreciate being kept regularly updated, feeling reassured during stressful matters, and staff who listen, explain plainly and act proactively to resolve issues.

swift response
clear advice
friendly staff
professional service
efficient process
regular updates
knowledgeable team
easy to understand
good communication
helpful guidance

ReviewSolicitors Review List

Profile image of Daryl Morgan

Daryl Morgan

Verified
Housing & Property

Aldermore Remortgage - Happy with service

Olivia was really good 10 out of 10. Communicative and helpful throughout.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Artur Kupis

Artur Kupis

Verified
Housing & Property

Aldermore Remortgage

Olivia provided great service during the process and always kept in touch with me for updates

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Yitzi

Yitzi

Verified
Housing & Property

Aldermore Remortgage - Easy 5 stars

It is a pleasure working with Chanel. She is super efficient and communicated very well throughout numerous transactions we've had recently. Refreshing compared to others I've used in the past!

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Daniel Mccafferty

Daniel Mccafferty

Verified
Housing & Property

Aldermore Remortgage - Smooth Transaction

We'd like to express our thanks to Chanel. She dealt with everything promptly and was very communicative. Everything went through within the timeline expected.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage - was kept updated

From a brokers perspectve the service was really good. I was kept in the loop and everything went through in the timeline expected.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Rebecca Griffiths

Rebecca Griffiths

Housing & Property

Rebecca Griffiths

Excellent and professional service provided throughout.

Solicitors tagged in
this review

0
Collected on: Estas collection source logo
Profile image of Chloe Harris

Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.

0
Collected on: Estas collection source logo
Profile image of Mark rolfe

Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

0
Collected on: Estas collection source logo
Profile image of Aimee Brierley

Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

0
Collected on: Estas collection source logo
Profile image of Matthew Dean

Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

0
Collected on: Estas collection source logo

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