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Poole Alcock LLP

5.0 | 322 Reviews 322 Reviews | Strategic Partnerships
5,140 Total Company Reviews info icon Strategic Partnerships | info icon 5,140 Total Company Reviews Strategic Partnerships | info icon 5,140 Total Company Reviews

1 Winnal Valley Road, Winchester, Hampshire, SO23 0LD

Accepting new clients

1 Winnal Valley Road, Winchester, Hampshire, SO23 0LD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008884

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

1 Winnal Valley Road, Winchester, Hampshire, SO23 0LD

Reviews

5.0 /5 322 Reviews
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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for specialist expertise across probate, conveyancing, wills, remortgages, employment and personal injury work, with clear, pragmatic and reliable legal advice. Fast turnaround, efficient case management and strong technical knowledge are repeatedly noted. Valued soft skills include clear communication, empathy, patience, attentiveness, professionalism and a friendly, approachable manner. Clients appreciate being kept regularly updated, feeling reassured during stressful matters, and staff who listen, explain plainly and act proactively to resolve issues.

swift response
clear advice
friendly staff
professional service
efficient process
regular updates
knowledgeable team
easy to understand
good communication
helpful guidance

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Simple and straightforward - I would thoroughly recommend

From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.

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anonymous

Verified
Employment

Professional and Efficient

Professional, efficient and easy to deal with. Explained what the agreement means and I will definitely recommend

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anonymous

Verified
Consumer

Highly Recommend!

Dan and Sarah-Jane were very knowledgeable and diligent. They handled the matter efficiently and ensured all details were properly addressed. They consistently went above and beyond what was required to make sure everything was in order and progressed smoothly.

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M.

Verified
Employment

Very professional and efficient solicitors

My experience with Poole Alcock LLP was great, extremely straight forward, efficient and professional. Very happy with them.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for your kind words! We’re delighted to hear you had such a great experience with Poole Alcock LLP and found everything straightforward, efficient, and professional. It’s wonderful to know you’re happy with the service you received—we really appreciate you taking the time to share your feedback! 😊

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Allan Henshall

Verified
Housing & Property

Initial Contact

Having just instructed Poole Alcock to act on my behalf on a property sale, I was impressed with the promptness, friendliness and professionalism of Eve Bright. I was contacted by Eve on the same day I gave my instruction and the initial paperwork was in my inbox later the same day. If the rest of the sale goes this smoothly, I will be very impressed.

Legal experts tagged in
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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for your lovely feedback Allan. We’re delighted to hear how impressed you’ve been with Eve’s promptness, friendliness and professionalism from the very start. It’s great to know she was able to get everything underway so quickly and make the process feel smooth and straightforward. We hope the rest of your property sale continues just as positively, and we’ll be here to support you every step of the way.

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Other Reviews

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Stuart Hutchings

Housing & Property

Stuart Hutchings

Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.

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Callum Sayle

Callum

Great service during our recent property sale and subsequent purchase.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Callum, We’re delighted to hear that you received great service during both your property sale and purchase. It’s wonderful to know we could support you through such an important process. We truly appreciate your comments!

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Gareth Vaughan

Gareth

Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.

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Gareth Vaughan

Housing & Property

Gareth Vaughan

Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.

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Lynn Honeybourne

Lynn

Used Poole Alcock solicitors when I sold my house, they were very efficient and took me through the whole selling process. I would definitely recommend them.

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Reviews

4.9 /5 5140 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for specialist expertise across probate, conveyancing, wills, remortgages, employment and personal injury work, with clear, pragmatic and reliable legal advice. Fast turnaround, efficient case management and strong technical knowledge are repeatedly noted. Valued soft skills include clear communication, empathy, patience, attentiveness, professionalism and a friendly, approachable manner. Clients appreciate being kept regularly updated, feeling reassured during stressful matters, and staff who listen, explain plainly and act proactively to resolve issues.

swift response
clear advice
friendly staff
professional service
efficient process
regular updates
knowledgeable team
easy to understand
good communication
helpful guidance

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Communication was top draw

Communication was top draw. Helped me to understand the process very clearly and was very understanding throughout.

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Louise J

Verified

Amazing experience!

Eve was exceptionally helpful and efficient dealing with my (fairly urgent) enquiry. A pleasure to talk to.

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anonymous

Verified
Employment

Would recommend

Jamie provided me with clear communication, and the work was promptly actioned. Would recommend.

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anonymous

Verified
Employment

Clear and supportive

Jamie was professional, helpful, clear, and he was supportive .

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anonymous

Verified
Employment

Good advice given

Explained really clearly, and very helpful. Great advice given.

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Other Reviews

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Rebecca Griffiths

Housing & Property

Rebecca Griffiths

Excellent and professional service provided throughout.

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Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.

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Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

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Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

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Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

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