Poole Alcock LLP logo

Poole Alcock LLP

5.0 | 1328 Reviews 1,328 Reviews | Family Law
5,521 Total Company Reviews info icon Family Law | info icon 5,521 Total Company Reviews Family Law | info icon 5,521 Total Company Reviews

The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7TG

Accepting new clients

The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7TG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8009092

Visit website
Poole Alcock LLP |
Poole Alcock LLP gallery image 1
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 2
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 3
Poole Alcock LLP gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 7TG

Reviews

5.0 /5 1328 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.

Highly professional
Clear communication
Prompt service
Knowledgeable advice
Friendly staff
Efficient process
Supportive approach
Quick responses
Easy to understand
Compassionate service

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Family Law

Definitely recommend

I would absolutely recommend Rose and was very happy and satisfied with the outcome of my matter. After dealing with other solicitors in relation to other matters, I would definitely recommend Rose.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind words. We're delighted to hear that Rose provided such a positive experience and that you were happy with the outcome of your matter. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Rose. Best wishes from all the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Really good and knowledgeable

I found Rose to be really good and knowledgeable and we discussed a way forward. Having not had a lot of dealings with solicitors, it went how I would have wanted and I would recommend Rose.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your lovely feedback. We're so pleased to hear that Rose's knowledge and advice helped you feel confident about the way forward. It means a great deal to know the experience was exactly what you hoped for, and we really appreciate your recommendation. We'll be sure to pass your kind words on to Rose

0
Collected on: ReviewSolicitor collection source logo
Profile image of D, Family Client

D, Family Client

Verified
Family Law

Heartfelt thank you

I just wanted to take a moment to say a heartfelt thank you. After everything we went through to make this happen, J spent two wonderful weeks with us here in Kenya over the summer. We travelled the country, spent time with family, and simply enjoyed being together - it was everything we had hoped for and more. None of it would have been possible without your patience, guidance and hard work throughout the process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

hank you so much for your heartfelt message. We are absolutely delighted to hear that J was able to spend two wonderful weeks with you and your family in Kenya, creating such special memories together. Knowing that you were able to travel, reconnect with loved ones, and enjoy precious time together makes all the hard work worthwhile. It was a privilege to support you through the process, and we are so pleased that the outcome exceeded your hopes. Thank you for placing your trust in us during such an important journey. We wish you, J, and your family all the very best for the future and many more happy times together.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Sabirah was brilliant

Sabirah was brilliant. She had an answer for everything! Would recommend.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re delighted to hear that Sabirah was able to provide clear answers and support throughout your matter. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to her. We wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Divorce and Finances

Thank you for all that you have done for me. Your kindness, reassurance and advocacy for me is so appreciated. This past two years have been the worst of my life and while I know navigating these things is your day to day job, I just want you to know how grateful I am to have had you and your team in my corner. You are all fantastic.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your incredibly kind words. We’re truly touched to hear how much the support of the team has meant to you during such a difficult time. It has been a privilege to be by your side over the past two years, and we're so pleased that our kindness, reassurance and advocacy helped make things a little easier. Your gratitude means the world to us, and we will be sure to share your lovely feedback with the team.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of JOHN JAMES BARBER

JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
Collected on: Estas collection source logo
Profile image of Parim

Parim

Family Law

Parim

The best service i ever had! Highly recommended!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Hi Parim - thank you so much for the great feedback it has made our day ! We are delighted that you will recommend us and that it has been the best service you have ever had. We appreciate you taking the time to complete the questionnaire and hope to work with you again. Very best wishes moving forward.

1
Collected on: Google collection source logo
Profile image of Richard King

Richard King

Richard

I was given detailed, clear, and very helpful advice relating to a family matter. All communications have been timely and professional, and everyone I spoke to was very helpful and friendly. I would highly recommend

Thank you for taking the time to review your experience with our Family Law team, Richard.

0
Collected on: Google collection source logo
Profile image of Peter

Peter

Family Law

Peter

Very easy to speak with and arrange an appointment. Friendly and helpful staff. Needed some advice and got just what i needed from a lovely and brilliant solicitor called Rose. Fantastic and would definitely recommend

Legal experts tagged in
this review

Reply by profile image of Jo Hughes

Jo Hughes

Hi Peter thank you so much for this lovely review, Rose will be Thrilled. We hope to work with you again in the future.

0
Collected on: Google collection source logo
Profile image of thomas

thomas

Family Law

thomas

Just want to say to Chloe podmore what amazing solisiters if anyone needs help poole alcock solisiters are the best to get help thank you so much

Legal experts tagged in
this review

A representative from Poole Alcock LLP responded to this review

Thank you, Thomas, for your excellent review of Chloe.

0
Collected on: Google collection source logo

Reviews

4.8 /5 5521 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.

Highly professional
Clear communication
Prompt service
Knowledgeable advice
Friendly staff
Efficient process
Supportive approach
Quick responses
Easy to understand
Compassionate service

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Excellent support

Absolutely excellent support from my initial call answered from a friendly helpful lady through to final resolution and at all points in-between. Everyone I dealt with went out of their way to ensure everything went smoothly and I received the help required. Highly recommended.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Denise Pearson

Denise Pearson

Verified
Wills, Trusts & Probate

Exceptional Service and Care

Within a week of asking Selina & Charlotte to apply for probate, they'd completed the task, and my house sale was subsequently saved, when the grant came through, the following week. So impressed by your professionalism.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicholas Reed

Nicholas Reed

Verified
Wills, Trusts & Probate

Friendly & Efficient

From start to finish, a very satisfactory experience and most prompt service.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

I found Alison very easy to deal with my remortgage. Quick to respond and very effective.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Alison made your remortgage process straightforward and stress-free. Her responsiveness and efficient approach are qualities we pride ourselves on, and we appreciate you taking the time to share your experience. We wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

Olivia was always prompt with her communication. Always available on the phone and answered emails quickly.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your lovely feedback. We're very happy to hear that Olivia was so responsive and accessible throughout your matter. Providing clear, timely communication is something she takes great pride in, and we're pleased she was able to support you every step of the way. We appreciate your recommendation and wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of James Davies

James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Megan Grant

Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

0
Collected on: Estas collection source logo
Profile image of Charl Nicole

Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Irene Anderson

Irene Anderson

Housing & Property

Irene Anderson

Conveyance went smoothly with no hitches.

Solicitors tagged in
this review

0
Collected on: Estas collection source logo
Profile image of Allan Henshall

Allan Henshall

Housing & Property

Allan Henshall

Very professional and good value for money

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.

0
Collected on: Estas collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear