Child Law
|
5,319 Total Company Reviews
Child Law
|
5,319 Total Company Reviews
Brunel House, 2 Fitzalan Road, Cardiff, South Glamorgan, CF24 0EB
Accepting new clients
Brunel House, 2 Fitzalan Road, Cardiff, South Glamorgan, CF24 0EB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004397
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | (Open) |
| Friday | 09:00–17:15 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Brunel House, 2 Fitzalan Road, Cardiff, South Glamorgan, CF24 0EB
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across family, conveyancing, wills, probate, employment and personal injury work, noting clear, knowledgeable legal advice and fast, efficient case handling. Valued soft skills include professionalism, compassion, patience and empathy, plus approachable, friendly communication, plain-English explanations, proactive updates and strong organisation. Clients highlight responsiveness, attention to detail and the ability to make complex or emotional matters straightforward and reassuring, leading to high satisfaction and frequent recommendations.
This review was submitted by a verified client of Poole Alcock LLP.
Chloe's advice in regard to the arrangements for my daughter was very helpful, thank you.
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This review was submitted by a verified client of Poole Alcock LLP.
Kelly took what was a challenging situation for me, simplified it and made it manageable. Sound advice given throughout, conscientious in working with me on my preferred approach and ultimately achieving a successful outcome for my son in line with his wishes. Would not hesitate in connecting with Kelly again with any future challenges and would recommend to others the services of Poole Alcock Solicitors.
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Thank you for your kind feedback Christopher. We are delighted to hear that Kelly was able to simplify a challenging situation and provide sound advice while respecting your preferred approach. It’s wonderful to know that her guidance contributed to a successful outcome for your son. We greatly appreciate your recommendation and would be pleased to assist you with any future matters. Kindest regards.
This review was submitted by a verified client of Poole Alcock LLP.
Professional, reassuring, understanding and will definitely recommend.
Thank you for completing the questionnaire and for the excellent 5 star review. We are very happy that you have enjoyed your experience with Poole Alcock and that you will recommend us moving forward. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.
This review was submitted by a verified client of Poole Alcock LLP.
Thank you, I didn't think the options were available. Now speaking with you, I am aware of what I need to do for the best interests of our child.
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Thank you for the great 5 star review, we are delighted that after speaking with Rose you are now more aware of what to do in the best interests of your child. Please get in touch if we can be of any further help. Very best wishes.
This review was submitted by a verified client of Poole Alcock LLP.
Found out just what I needed about arrangements for my daughter. Very informative.
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Thank you for your great feedback, we are delighted that Chloe has been able to assist you regarding arrangements for your daughter. Please don't hesitate to call if we can be of any further help.
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across family, conveyancing, wills, probate, employment and personal injury work, noting clear, knowledgeable legal advice and fast, efficient case handling. Valued soft skills include professionalism, compassion, patience and empathy, plus approachable, friendly communication, plain-English explanations, proactive updates and strong organisation. Clients highlight responsiveness, attention to detail and the ability to make complex or emotional matters straightforward and reassuring, leading to high satisfaction and frequent recommendations.
Ellie took on my case when another colleague was off work. Ellie quickly got to grips with the case and progressed everything as quickly as she could. I was really impressed by her commitment to progressing things as quickly as possible, her communication which was really appreciated and her levels of professionalism shown throughout. Working with Ellie was a genuinely positive experience and I would highly recommend Ellie and the wider Poole Alcock team.
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This review was submitted by a verified client of Poole Alcock LLP.
I would like to thank you, Chloe, and the whole team for all the hard work and all of the help you have provided me with this case. I am so grateful to finally have an outcome and a plan to move forward with.
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This review was submitted by a verified client of Poole Alcock LLP.
Eve contacted us after we used Poole Alcock's online conveyancing estimate service. She was extremely approachable and knowledgeable, and made sure that we had a copy of all of our answers in writing for later referral. We are buying our first home, and Eve really took the stress out of starting to instruct solicitors.
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Thank you for taking the time to share your experience. We're so pleased that Eve was able to help make the early stages of your first home purchase straightforward and stress-free. Your kind comments will be passed on to her, and we wish you every happiness in your new home.
This review was submitted by a verified client of Poole Alcock LLP.
Harry provided a good service thrughout, he was kind, nice, professional and always updating me. I didn't have to chase him like other companies in the past. I have recommended Poole Alcock to others Thank you for everything you did Harry,and how fast you got it through. Mich appreciated, there should be more like you!
Thank you for taking the time to leave such a wonderful review Kristopher. We are delighted to hear that Harry provided a professional, friendly, and efficient service throughout your matter. It's especially pleasing to know that his regular updates meant you never felt the need to chase for information, and that he was able to progress everything so quickly for you. Your recommendation of Poole Alcock to others is greatly appreciated and means a lot to us. We will be sure to pass your kind comments on to Harry. Thank you again for your feedback, and we wish you all the very best for the future.
I reach out to the team at Poole Alcock solicitors and explained the situation I had with being made redundant. I was booked in the very next day for a consultation call with Tim Edgeley and we ran over my documents. Tim explained what a lot of the business lingo meant and what I needed to ensure I do, to cover my side of the contract. Tim & Kellie then liaised with my employer and had everything reviewed, signed and complete within 2 days! I honestly can’t thank Tim & Kellie enough for the work completed and the support they offered when I had any queries or concerns.
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We are delighted to hear that Tim was able to speak with you so quickly and provide the support and guidance you needed following your redundancy situation. Employment matters can often involve complex terminology and processes, so it's great to know that Tim took the time to explain everything clearly and help you understand your documents and options. We appreciate your kind feedback and will be sure to pass your comments on to Tim. Thank you for choosing Poole Alcock, and we wish you all the very best for the future.
Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.
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Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.
Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.
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Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.
Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.
Solicitors tagged in
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Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.
Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.
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Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.
Big thanks to Maddie Brand and team for their professional, solution-oriented and responsive work supporting me through a fairly torturous sales process. An easy recommend.
Thank you, Thomas, for taking the time to leave a review for Maddie. We will pass on your positive feedback. Please do let us know if we can be of any assistance in the future.
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