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5,228 Total Company Reviews
Banking
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5,228 Total Company Reviews
Birmingham Blythe Valley Business Park, Central Boulevard, Blythe Valley Business Park, Solihull, West Midlands, B90 8AG
Accepting new clients
Birmingham Blythe Valley Business Park, Central Boulevard, Blythe Valley Business Park, Solihull, West Midlands, B90 8AG
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8011016
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | (Open) |
| Thursday | 09:00–17:15 | |
| Friday | 09:00–17:15 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Birmingham Blythe Valley Business Park, Central Boulevard, Blythe Valley Business Park, Solihull, West Midlands, B90 8AG
What clients say about Poole Alcock LLP
The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Elinor was extremely professional and provided advice in an understandable format.
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This review was submitted by a verified client of Poole Alcock LLP.
Harry provided great service throughout the transaction and it was refreshing to see someone being proactive and thinking outside the box.
Thank you for your fantastic feedback Harry. We're delighted to hear that Harry provided great service throughout the transaction. His proactive approach and ability to think outside the box are qualities we greatly value, and we'll be sure to pass on your kind comments to him. 😊
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
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Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the quick turnaround and prompt responses throughout your matter. It's wonderful to know that Elinor and Kellie kept you well informed with professional communication, and that Elinor's listening skills and legal advice were so helpful. We truly appreciate your recommendation and your kind words, and we'll be sure to pass your comments on to both Elinor and Kellie. Thank you for choosing Pool Alcock.
This review was submitted by a verified client of Poole Alcock LLP.
Dan has been incredibly thorough and detailed throughout the course of my ongoing matter and always checks in with me before moving forwards with anything. Dan is also very proactive meaning I have never had to chase him up on, he is always on top of matters.
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Thank you so much Sarah for your thoughtful feedback. We’re delighted to hear how positive your experience with Dan has been. It’s great to know that his thorough, detailed approach and clear communication have helped you feel supported and involved every step of the way. We’re especially pleased that his proactive approach has made things easier for you and kept everything progressing smoothly. Your kind words are truly appreciated, and we’ll be sure to pass them on to Dan.
This review was submitted by a verified client of Poole Alcock LLP.
The ease of instructing and the speed of dealing with the matter has been brilliant. Excellent service.
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Thank you so much for your kind feedback! We’re very happy to hear you found the process quick and easy, and that you were pleased with the service 😊
Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.
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Excellent service fast and quite easy to understand full process explained. Deposit paid over phone.
Thank you very much Stephen for taking the time to complete the questionnaire and for the excellent 5 star review. We are glad the team were able to help you and look forward to working with you again. Very best wishes.
I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.
Thank you so much Dean for taking the time to complete the questionnaire and for your great feedback. We really appreciate the 5 stars and we are very happy that you felt the advice you received was very informative and helpful.
Entirely satisfied with the overall service given and the time taken to answer queries and explain procedures.
Entirely satisfied with the overall service given and the time taken to answer queries and explain procedures.
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What clients say about Poole Alcock LLP
The firm is strong in conveyancing, wills, probate, personal injury, employment and remortgage work, with clear legal knowledge and efficient, timely case handling. Clients praise fast turnarounds, proactive case management and successful outcomes. Valued soft skills include clear, jargon‑free communication, responsiveness, empathy, patience and professionalism; staff are described as friendly, approachable and organised, making complex processes straightforward and reassuring clients throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Very pleased with the ease of instructing Jamie to act for me. I had prompt replies to any questions I had. It was a very smooth process and I would certainly recommend
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This review was submitted by a verified client of Poole Alcock LLP.
I have had dealings with other solicitors in the past and Kelly is really responsive in comparison. I feel like I am receiving value for money and I am satisfied with how things have been going so far and would recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
I like the fact Kate worked with a team, I thought this worked really well and much better compared to some of my previous dealings with solicitors. Would recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Kate keeps me informed in a timely manner, she is thorough and has advised me well. I am satisfied and would recommend Kate.
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This review was submitted by a verified client of Poole Alcock LLP.
The service provided by Jamie was efficient, quick, and professional
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We found Poole Alcock after reading their Google reviews, and they definitely lived up to them! Although I was initially hesitant about not using a local solicitor, choosing them was one of the best decisions we made. A huge thank you to Kate and her team, who was fantastic throughout our house purchase. She was professional, responsive, and kept us updated every step of the way. The communication was excellent, everything was explained clearly, and the whole process was smooth and stress-free. We completed on our home much quicker than we thought possible.
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Thank you for your wonderful feedback Sherwin. We're delighted to hear that you chose Poole Alcock based on our Google reviews and that we lived up to your expectations. We understand that choosing a solicitor outside your local area can feel like a big decision, so it's especially rewarding to know that you found the experience so positive. We appreciate your kind comments and thank you for placing your trust in us.
Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.
Thank you for your 5 star review Mark, we are happy that you shared your positive experience with us and even more so that you will recommend us moving forward. Very best wishes.
Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.
Many thanks Lynne for the great 5 star review and your wonderful comments. We are very happy that you found us to be easily contactable and helpful with questions. It's great to know that your questions, concerns, and progress updates were handled promptly and professionally. We appreciate your kind comments and thank you for choosing Poole Alcock.
Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.
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It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.
Excellent and professional service provided throughout.
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Thank you for your feedback Rebecca. We're delighted to hear that you received excellent and professional service throughout your matter. Ensuring our clients feel supported and well looked after from start to finish is extremely important to us, and it's wonderful to know that this was reflected in your experience. We truly appreciate you taking the time to share your comments and thank you for choosing Poole Alcock.
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