Housing & Property
|
4,997 Total Company Reviews
Housing & Property
|
4,997 Total Company Reviews
John De Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA
Accepting new clients
John De Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8010998
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
John De Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.
This review was submitted by a verified client of Poole Alcock LLP.
The service from Chanel was very good, she was quick and professionally thorough.
“Thank you for your kind words—I’ll be sure to pass your feedback on to Chanel.”
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the service Chanel provided. Nice Lady, quick and responsive
Matthew thank you for your feedback. We’re delighted to hear that Chanel provided you with such efficient and responsive service.
This review was submitted by a verified client of Poole Alcock LLP.
Really appreciated the communication levels and regular updates that were provided. Always felt up to date
Solicitors tagged in
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Thank you so much for your kind feedback Katherine — it really means a lot! I’m glad the communication and updates helped you feel informed and up to date throughout. It was a pleasure to support you. 😊
This review was submitted by a verified client of Poole Alcock LLP.
Professional and timely in responses in our initial engagement reducing the stress on ourselves.
Legal experts tagged in
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Thank you for your feedback — it’s greatly appreciated. I’m pleased to hear that our prompt and professional responses during the initial engagement helped to ease the pressure and reduce stress on your team. It was a pleasure working with you
From the moment of first contact, the service provided was sympathetic and efficient. Communications were always clear, and I was never left wondering as to what was going on. Most importantly, I felt listened to and never pressured into any decisions. The potential outcomes of all decisions and options were always clearly explained and it felt like we were in control of the situation the whole time.
Thank you very much for your thoughtful feedback. We’re delighted to hear that from the very first contact you found our service both sympathetic and efficient. It’s especially important to us that our communication is clear and consistent, so we’re pleased you always felt well informed throughout. Knowing that you felt listened to and never under pressure is incredibly important, and we’re glad we could provide a supportive environment where you felt in control. It’s great to hear that explaining all options and potential outcomes helped you feel confident in your decisions. We are very happy that we have been able to support you, and we truly appreciate you taking the time to share your experience.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional
Solicitors tagged in
this review
Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.
Kate and all her team were helpful, clear and accommodating to the different needs of the family. The charges were fair and communication was always timely. They processed the purchase as quickly as possible, but still did a thorough job. I would have no qualms in recommending them.
Thank you very much for your thoughtful feedback Helen. We’re delighted to hear that Kate and her team were helpful, clear, and accommodating to your family’s needs throughout the process. It’s especially pleasing to know that communication was timely, the work was carried out thoroughly, and that everything was handled efficiently while remaining fairly priced. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.
Very professional and efficient. Friendly and helpful.
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Second time I will have used Poole Alcock. Great, professional, speedy service.
This review was submitted by a verified client of Poole Alcock LLP.
A very good introduction to the company. Relevant online documents sent very quickly
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
The service from Chanel was very good, she was quick and professionally thorough.
“Thank you for your kind words—I’ll be sure to pass your feedback on to Chanel.”
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the service Chanel provided. Nice Lady, quick and responsive
Matthew thank you for your feedback. We’re delighted to hear that Chanel provided you with such efficient and responsive service.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional
Solicitors tagged in
this review
Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.
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