anonymous
This review was submitted by a verified client of Poole Alcock LLP.
Timely and faultless service
The service that I received was both timely and faultless
2A Lawton Road, Alsager, Cheshire, ST7 2BJ
Accepting new clients
2A Lawton Road, Alsager, Cheshire, ST7 2BJ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408249
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | (Open) |
| Friday | 09:00–17:15 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
2A Lawton Road, Alsager, Cheshire, ST7 2BJ
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
The service that I received was both timely and faultless
This review was submitted by a verified client of Poole Alcock LLP.
Sarah-Jane grasped the reasoning for my instruction quickly and provided the relevant advice in order to assist accordingly which put my mind at ease.
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Thank you for the kind feedback. I’m really pleased to hear that Sarah-Jane was able to quickly understand the situation and provide helpful advice. It’s great to know she could put your mind at ease and offer the support you needed.
This review was submitted by a verified client of Poole Alcock LLP.
Sarah-Jane was very amenable during the course of my matter. She was always clear, easy to understand and always showed compassion. Sarah-Jane alleviated any stress that we had and left our heads clear. An overall very comforting experience.
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Thank you Mark for your thoughtful feedback. We’re delighted to hear that Sarah-Jane was clear, compassionate, and supportive throughout your matter, and that she was able to make the process feel reassuring and stress-free for you.
From the moment of first contact, the service provided was sympathetic and efficient. Communications were always clear, and I was never left wondering as to what was going on. Most importantly, I felt listened to and never pressured into any decisions. The potential outcomes of all decisions and options were always clearly explained and it felt like we were in control of the situation the whole time.
Thank you very much for your thoughtful feedback. We’re delighted to hear that from the very first contact you found our service both sympathetic and efficient. It’s especially important to us that our communication is clear and consistent, so we’re pleased you always felt well informed throughout. Knowing that you felt listened to and never under pressure is incredibly important, and we’re glad we could provide a supportive environment where you felt in control. It’s great to hear that explaining all options and potential outcomes helped you feel confident in your decisions. We are very happy that we have been able to support you, and we truly appreciate you taking the time to share your experience.
This review was submitted by a verified client of Poole Alcock LLP.
Dan has been very professional throughout the course of my matter, he never fails to act with empathy and efficiency and actively avoids incurring unnecessary costs to keep everything at a minimum. I feel in very safe hands with Dan, he can always advise on the best way forwards.
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Thank you for your kind feedback. We’re pleased to hear that Dan’s professionalism, empathy, and efficient approach made a positive impact on your experience. It’s especially important to us that matters are handled with care while also being mindful of costs, so we’re glad this was reflected in your case. We truly appreciate you taking the time to share your thoughts, and we’ll be sure to pass your comments on to Dan.
Good Service experienced and willing to share our experience
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
We have worked with Poole Alcock Solicitors on projects together and they have great service, professionalism and excellent communication. Daniel Brooks provides an amazing service which is of the highest quality. Highly Recommended!
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Excellent professional service. Well recommended
Helpful advice and excellent service
Excellent courteous & friendly advice making decisions, in my case, on a civil matter easy. Thanks to Dan Brooks, Civil Litigation Partner, and team
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Thank you for these kind words Alan, they have been passed on to Dan and his team.
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Poole Alcock have provided an excellent wills service. The advice has been superb, clear and understandable. Communications have been timely. We are very happy with the final documents.
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This review was submitted by a verified client of Poole Alcock LLP.
I am well satisfied with the service I received and in particular the very friendly emails I exchanged with members of your team. I'm happy to recommend the Chloe Heath Team
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This review was submitted by a verified client of Poole Alcock LLP.
It was very quick to arrange a consultation. Professional and approachable.
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This review was submitted by a verified client of Poole Alcock LLP.
Clear explanation and smooth process. Would definitely recommend to friends and family
This review was submitted by a verified client of Poole Alcock LLP.
I made the enquiry on Tuesday morning, had the information to instruct by Tuesday afternoon and had my solicitor assigned first thing on Wednesday morning- brilliant and friendly service!
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Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
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Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
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Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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