Pre Lets
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5,044 Total Company Reviews
Pre Lets
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5,044 Total Company Reviews
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Accepting new clients
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408248
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the process and it was handled seamlessly
This review was submitted by a verified client of Poole Alcock LLP.
My remortgage was dealt with by Chanel who was excellent throughout and kept me updated whenever I needed to be updated.
This review was submitted by a verified client of Poole Alcock LLP.
Chanel was excellent - Quick responses to messages and queries. Very friendly. We recommend Poole Alcock.
This review was submitted by a verified client of Poole Alcock LLP.
I never thought it would be possible to achieve everything within such a tight timeframe, and i was genuinely amazed by how smoothly you managed the entire process. Your dedication, professionalism and determination to get things done were exceptional. I know there was a lot of work behind the scenes and your efforts make a huge difference, I can't thank you enough. It is a pleasure working with you
This review was submitted by a verified client of Poole Alcock LLP.
Walked into the office and was greeted with a smile and given an office to sit down and talk to the sales operator who explained the process and gave a good quote that i agreed to immediately
Legal experts tagged in
this review
Thank you for your kind feedback Gareth. I’m delighted to hear that you received a warm welcome and that the process was clearly explained to you. It’s great to know you felt confident in proceeding with the quote straight away. I will pass on your very kind words.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional
Solicitors tagged in
this review
Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.
Great service during our recent property sale and subsequent purchase.
Callum, We’re delighted to hear that you received great service during both your property sale and purchase. It’s wonderful to know we could support you through such an important process. We truly appreciate your comments!
The whole process of purchasing the flat was done quietly and steadily by the Team. They were thorough in getting documents from the other side. Communication with me was when I was needed rather than the often constant emails which basically tell you nothing.
Many thanks Karl for your lovely feedback and 5 star review. We are delighted that James and his team have been able to assist you in this matter and look forward to working with you again. Very best wishes.
Although the sale/move took 9 months to complete, (caused by the bottom of the chain), I was kept fully informed about what was happening.
We are delighted that James and his team have been able to help you in this matter keeping you fully informed throughout. We hope to work with you again in the future. Kindest regards.
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
This review was submitted by a verified client of Poole Alcock LLP.
Meg has been very helpful and understanding; I probably called her 3-4 times over the course of several days before deciding to go with Poole Alcock; and every time she was happy to assist me in every way possible.
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Everyone really efficient and easy to deal with. Will definitely recommend and very impressed with how quick it has been to sort out.
Solicitors tagged in
this review
Thank you so much for your kind words! We're really pleased to hear you found everything efficient and easy to deal with. It means a lot to know you’re impressed with how quickly everything was sorted. We truly appreciate your recommendation and look forward to helping you again in the future 😊
This review was submitted by a verified client of Poole Alcock LLP.
Was a quick process and was dealt with in a prompt and professional manner. Also appreciated the cap of legal fee as was worried about fees.
Solicitors tagged in
this review
Thank you for your lovely feedback! We're so glad to hear the process felt quick and that everything was handled in a prompt and professional way. It’s great to know the capped legal fees helped give you peace of mind too—that’s exactly what we aim for. We really appreciate you taking the time to share your experience!
This review was submitted by a verified client of Poole Alcock LLP.
Highly recommended - I am very happy with the result.
Solicitors tagged in
this review
Thank you for the great 5 star review. We are delighted that you are very happy with the result and will highly recommend us. Please get in touch if we can help any further.
This review was submitted by a verified client of Poole Alcock LLP.
Poole Alcock have provided an excellent wills service. The advice has been superb, clear and understandable. Communications have been timely. We are very happy with the final documents.
Legal experts tagged in
this review
We’re delighted to hear that you found our wills service excellent and that the advice provided was clear, helpful, and easy to understand. It’s also great to know our communication met your expectations and that you’re happy with the final documents. We really appreciate you taking the time to share your experience—it means a lot to us
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
Solicitors tagged in
this review
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Solicitors tagged in
this review
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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